As a member of the Sales Engineer Organization, I spend lots of my time staying close to midsized customers observing how teams that do great work are leveraging applications to collaborate. The number of choices available can make choosing the right tools an interesting journey.
Is there one solution to meet all needs? Midmarket organizations face these questions. As I talked to several midsized companies this past year, I heard how improving team productivity is top of mind. Keeping employees connected across their various workplace resources and devices is increasingly important. Making customers happy with proactive service and quick response times is paramount to an organization’s success.
In the world of collaboration, consider the parallels between how online meetings and physical meetings take place. Don’t you find it to be more effective to have the right setting for the meetings you attend in person? A large group in a small space never works right.
For example, with physical meetings:
- Large groups require large spaces, structured seating, the ability to share media, and the ability for participants to interact with presenters.
- Fast moving small teams need rooms that are available on-demand and the ability to do real-time content tracking.
One-to-one interactions require privacy and rich-media sharing with the ability to call in additional participants as needed.
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Tags: Cisco, collaboration, jabber, midmarket, midsize, Spark, virtual, WebEX, workspace
Whether you are among the 8,000 attendees participating at Cisco Live Milan in-person or among our many virtual attendees catching the live web broadcast, you’ll find lots to help you with your mobility-related projects.
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Tags: #CLEUR, 11ac, 802.11ac, byod, Cisco CMX, cisco live, innovation, meraki, Meraki Challenge, milan, Milano, mobile, mobility, technology, wi-fi, wlan, workspace
Sales teams everywhere are embracing recent advancements in technology—think smart devices, mobility, and wireless. But expectations and requirements of implementing a mobile management strategy can put a high demand on IT departments to ensure network accessibility, security, and scalability.
While business and IT are meshing more and more, it’s important to understand that they’re still not the same thing. Your company needs to be able to focus on your core competency, whatever it may be. To keep focus in your area of expertise, have you considered outsourcing? Finding a trusted managed services provider means that you don’t have to sacrifice the advantages of innovative technology to business—you can still gain the benefits, without the time, expenses, and headaches.
Unleashing IT has a new, special edition coming soon that highlights Cisco Powered™ Cloud and Managed Services. Our experts team up with other industry leaders to find you a solution that fits your business objectives. Outsourcing your desktops or infrastructure to the cloud allows your data to be readily available and accessible yet secure, and removes burden of IT management.
Featured customer JMAC Lending, a wholesale mortgage lending company in California, began tossing around the idea of outsourcing their IT and moving desktops to the cloud. Sensitive customer data was a big concern—JMAC needed to have access to information on the go while ensuring it was not accessible to just anyone. To eliminate risk, JMAC wanted to allow company desktops to be available to its sales team from anywhere—in a secure environment—without having the data stored on personal devices, or even viewable by the service provider.
They found a suitable solution from Cisco Powered service provider Quest Technology Management, and their desktop-as-a-service (DaaS) vision came to life. Read the full article on UnleashingIT.com. And pre-order your own copy of Unleashing IT: Cisco Powered Special Edition to read similar experiences with managed services from Cisco.
Tags: Cisco, Cisco Powered Cloud, dAAS, desktop as a Service, Quest, Unleashing IT, workspace
[Webinar] Mobilize Your Employees with Cisco Solutions for a Mobile Workspace
We discussed the considerations behind the Cisco-Citrix Mobile Workspace solution to set the stage for the CVD (design guide available now!) earlier this month, and now we’ve planned a great technical deep-dive for customers and partners interested in finding out more about the Mobile Workspace Solution. It’s going to be at 10am PST Wednesday June 4, 2014 (Click to Register).
Organizations are moving from just dealing with bring your own device (BYOD) and the influx of mobile devices to proactively developing solutions that use the full power of mobility. Because of the complexities and fluid technology horizon, this is often simpler said than done. Now you can simplify and accelerate your mobility projects by deploying a comprehensive mobility solution that has been tested and validated end to end. Read More »
Tags: access, Cisco, Cisco Validated Design, citrix, contractor, cost, CVD, deployment, device, employee, experience, Guest, mobile, mobility, organization, partner, performance, policy, rollout, secure, security, technologies, technology, time-to-market, user experience, webinar, wireless, workspace
We are proud to announce that the Cisco IT internal implementation of Cisco Prime Service Catalog, dubbed the Cisco IT “eStore”, was honored (and ranked #25) in the InformationWeek Elite 100 awards this week – as one of the most innovative uses of business technology in 2014. You can read more about the awards here.
(If you haven’t heard about Cisco IT’s eStore, be sure to check out my recent write-up about eStore. You can also read the case study here, and read more from Adel du Toit who blogged about Cisco IT’s initiative here last June.)
The Cisco IT eStore was also nominated as a finalist for a Consumerization of IT in the Enterprise (CITE) award. Stay tuned as the award winners will be announced at the CITE conference at the end of this month.
We are thrilled to see Cisco IT being recognized for it’s internal Cisco Prime Service Catalog deployment. It’s a great testament to the innovative partnership between our product engineering teams and our internal IT organization.
That’s not all … This week at Interop Las Vegas, adjacent to the InformationWeek Elite 100 awards ceremony, was the announcement of the new Cisco Mobile Workplace Solution – where Cisco Prime Service Catalog serves as the unified IT storefront for mobility services (you can read a great overview of the new solution from Jonathan’s blog post here). We showcased a live demo of the award-winning Cisco IT internal implementation of the Cisco Prime Service Catalog: the Cisco IT eStore.
As enterprise IT organizations adopt and implement their mobility strategies, they are learning just how much their end users expect and need in today’s increasingly mobile environment. For example, they need a simple, easy-to-use, and automated solution for ordering all of the mobility and other workplace services an IT organization may offer – rather than having separate portals for requesting smartphones, tablets, mobile apps, desktop software, laptops, or BYOD services. A unified service catalog and single access point for all IT services increases workforce productivity, with a better employee experience and improved satisfaction with IT.
As Jonathan describes in the blog post linked above, organizations typically begin from a device-focused approach. IT often focuses on corporate-liable devices or employee owned devices, providing an easy way to onboard these devices and access basic services. Then, organizations progress to the application-focused phase, where the enterprise leverages mobile applications to provide productivity and empower employees.
The third and final step in the enterprise mobility journey is experience-focused. After having fulfilled the initial device-focused and app-focused stages, organizations are becoming experience-focused and prioritizing service automation to improve the employee experience and provide an easy-to-use, automated self-service experience.
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Tags: awards, Cisco IT, CITE, data center, Enterprise, eStore, information week, interop, it-as-a-service, mobile, mobility, service automation, Service Catalog, TechWiseTV, workspace