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Is Your WLAN Ready for Unified Communications & Collaboration?

January 31, 2014 at 5:00 am PST

As Wi-Fi continues to be the primary mode of access, enterprise Unified Communication(UC) applications usage is increasing with smartphones, tablets and laptops.

Customers are asking, is there anything I can do to prioritize Jabber or Lync traffic over others or even identify how much of the traffic is really collaboration traffic vs. other types of media. The recently introduced Wireless Release 7.6 enhances the ability to classify Microsoft Lync 2013 and Jabber with Cisco WLAN Infrastructure.

In the first blog about Application Visibility and Control over Cisco WLAN, I captured what is AVC and the capabilities included in the release 7.4. In a subsequent blog, I had captured a success story about a customer who benefited from the reliability by deprioritizing scavenger level applications as well as captured highlights of the enhancements in release 7.5. This blog captures how the release 7.6 allows popular collaboration applications to be accurately classified and prioritized as well as provides a teaser to some of the innovations that can be expected in the future.

What exact capabilities AireOS 7.6 provide ?

The protocol pack 6.3 introduced in AireOS 7.6 allows you to identify and prioritize not just Jabber but also sub-classify Cisco Jabber Audio, Cisco Jabber IM and Cisco Jabber Video. Customers may want to prioritize the Cisco Jabber Audio as the highest priority while the others may be lower priority. Similarly you can classify not just Microsoft Lync but also Microsoft Lync Audio, rtcp and Microsoft Lync Video and thereby prioritize them separately. Read More »

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Naughty or Nice: Cisco Wireless Rewards Release 7.6 Innovations to All

Deloitte’s 2013 Annual Holiday survey came out with some staggering statistics:

  • Nearly 7 in 10 shoppers will use their smartphones and tablets to shop this holiday season.
  • Nearly half of all shoppers will use social media to assist in shopping.
  • 73% of shoppers will be influenced by coupons and promotional offers.

Retailers both online and in-store can no longer ignore the power of mobile technology and social media influence with shoppers. Shoppers using mobile devices inside stores are actually more likely to make a purchase when being presented with the right information. In fact, this isn’t only true for retailers, but across all industries. Whether it’s guests, visitors, patients or passengers, there’s a real opportunity for businesses to make an impression via the mobile device.

Today I am happy to announce our latest Cisco Wireless Software Release 7.6. As you may recall from Sujai Hajela’s State of Cisco WLAN blog earlier this week, Cisco’s Wireless group has been ahead of the competition with our dedication to delivering cutting edge, high performing technology to our customers.

Many features in Release 7.6 were designed specifically to enable our customers to take advantage of the latest mobile trends. Here are some of the highlights:

Connected Mobile Experiences (CMX)

CMX for Facebook Wi-Fi is a joint Cisco — Facebook solution for guest Wi-Fi. Read More »

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Wireless Controller Redundancy with No Client Reauthentication Needed

July 12, 2013 at 5:00 am PST

Last fall, I blogged about No SSID Outage or Access Point Stateful Switchover introduced with the AireOS 7.3 release whereby if your wireless LAN Controller fails due to some hardware failure, thousands of Access Points fail over sub-second to the standby controller! This is possible due to continuous synchronization of CAPWAP states, Configuration Changes, Radio Channel and Power, Roaming Keys and Access Point licenses between the two Controllers. This means even if the administrator changes the configuration, channel plans or the clients roam and the primary controller fails; the Access Points will simply fail over in a stateful fashion to the secondary. In this blog, I will share details on the upcoming enhancements to High Availabilty with the 7.5 release.

In the upcoming AireOS 7.5 release, we take High Availability to the next level with two critical enhancements.

1. Today, after Access Points fail over from the primary to the standby controller, each client tries to re-authenticate and the standby controller then checks against its CCKM database whether the client has already authenticated. At the rate of several tens of authentications per second, it can take anywhere from zero to a few hundred seconds for the tens of thousands of clients that are connected to a controller to re-authenticate. The client stateful essentially eliminates this downtime with sub-second failover. Thus the total downtime that any user running a voice-call or Citrix session experiences is 2-3 seconds that the application requires to reconnect.

sso1 Read More »

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Cisco Unified Access: Helping Partners Reduce Complexity and Maximize Productivity

Today, Cisco announced the latest additions to our Unified Access portfolio to enable One Network for wired and wireless access. I’m personally excited about this because it is finally closing a loop we started a year ago when we introduced Cisco Unified Access with One Policy, One Management, One Network. Now Cisco and partners can offer a truly converged wired and wireless experience.

Let’s take a look at what’s new and how these solutions present an excellent opportunity for you to help meet your customers’ needs.

What is being launched? Read More »

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MSE Blog Series Part 1: How to Optimize Your CleanAir Experience

This is the first in series of blogs discussing various features of the Cisco Mobility Services Engine (MSE), an integral, yet often overlooked component that can turbocharge your existing interference detection capabilities. This post describes MSE and how it can help locate interference in your wireless network.

So you have a CleanAir Solution comprised of top-grade, enterprise-class Cisco access points and controllers: finally, a network of minimized interference.

But what happens when a rogue device intrudes on your peaceful network? How can you maintain crisp, fast wireless performance?

Luckily for you, the enterprise-class wireless experience enabled by CleanAir technology can be further enhanced and maintained with Cisco’s Mobility Services Engine (MSE).

MSE is a platform on which you can run services like Context Aware Service (CAS), Wireless Intrusion Prevention Service (wIPS), and Mobile Concierge, all of which are services that can help in monitoring your wireless infrastructure. Designed to integrate with existing CleanAir infrastructure, MSE is a ground-breaking technology that allows network administrators to achieve extremely high quality, interference-less wireless performance.

How exactly does it do this?

Read More »

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