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Transform the Digital Experience from Free Wi-Fi to Interactive Mobile Experiences

Having grown up in Denver, I’m a big fan of the Denver Broncos. Although I currently live in San Diego, I really enjoy the opportunity to see at game at Mile High Stadium any chance I get.  Sure, I could always upgrade my TV services to include a NFL package or subscribe to the Bronco’s fan club for updates, but nothing can replace the experience of attending a game in person.  Delivering a truly unique, unforgettable fan experience is a goal that is transforming the way stadiums and venues interact with fans today.

AR65543 (002) Stadium

Enhance the Fan Experience

In fact, most sports fans report that they want a more connected, personal experience. According to Gartner, in 2016, 89% of companies will compete on the basis of customer experience as compared to just 36% four years ago.  Companies will differentiate themselves, attract new customers and identify new sources of revenue using customer experiences as a driver.  To create truly personalized customer experiences, companies are turning to technology—a trend that is typically referred to as digital transformation.  In my last blog, I wrote about how new mobile engagements are improving the guest experiences in Hospitality. Sports and entertainment provide another example of how mobile experiences are enhancing the fan experience.

Build Loyalty with the Connected Stadium

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Mobility Express Deployment Explained

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The great thing about Mobility Express is that it allows you to easily deploy a robust, feature-packed wireless network.  The deployment is based for small to medium-sized businesses, so the chances are good that IT support may be lacking from these organizations. And the idea of setting up and running their own wireless network might be a bit intimidating for people without a lot of tech knowledge.

No matter how much tech experience you have, Cisco has you covered. Presenting a new, five-minute video that succinctly and clearly breaks down how simple it is to set up Mobility Express.

The video’s presenter, Cisco Technical Marketing Engineer Shivesh Ganotra, walks you through the steps it takes to have a new Wi-Fi network deployed in no time. From unboxing the product to getting it up-and-running, no detail is spared—you’ll be confident in your ability to successfully run Mobility Express once you’re done watching this short video.  To watch the video, please go here.

For more information, comments, or questions follow us on Twitter @Cisco_Mobility.

 

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Cisco Aironet Access Points Contribute to a Less Stressful Hospital

There’s never an easy day in a hospital. When you have an IT infrastructure that is outdated and prone to breakdowns, a difficult job in the best circumstances can become a disheartened mess.

Cisco Aironet Access Pts_Mobility_Image 1_28OCT2015

Roper St. Francis (RSF) is one of South Carolina’s leading healthcare organizations and is in the top 10% of hospitals in the United States. The RSF group is made up of three hospitals, 110 facilities and employs 5500 people and is growing. That growth comes with issues, as acquisitions have created confusion with 50 different phone and key systems and no real consistent Wi-Fi network.

The lack of a strong Wi-Fi network was the most troubling task facing RSF as doctors and staff had a difficult time finishing even their easiest jobs in a timely manner. Whether it was viewing patient records or documenting patient’s vital signs, the Wi-Fi network couldn’t keep up with the strain of the day-to-day tasks. Add in the countless mobile devices competing for the same bandwidth and the network often lost connectivity—usually at the most inopportune times.

To put it politely, the staff at RSF was feeling frustrated. Read More »

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Cisco WiFi Brings the Pope’s Message to the People

It’s not every day that the Pope visits your city. But Sunday, September 27 in Philadelphia was not a normal day; it was the culmination of Pope Francis’s papal visit to the United States.

And Cisco was right in the thick of it.

Pope's visit to Independence Hall in Philadelphia, September 27, 2015

The Philadelphia Archdiocese announced Read More »

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Voice over Wi-Fi and You

AS91469-1Wi-Fi Calling, or voice over Wi-Fi (VoWiFi), is a setting that many people are currently using on their mobile devices, though some may be surprised to know that they’re even using it. The basic idea of how VoWiFi works is: instead of making phone calls over a cellular network, mobile devices chose a wireless network when that option is available.

As more people learn about VoWiFi, it Read More »

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