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Tablets Welcomed. Won’t BYOD increase my device troubleshooting costs?

Each year a considerable part (up to 30% in some cases) of IT budgets is funneled towards device troubleshooting. It is no surprise therefore that after security, maintaining lean operational efficiency is the next most frequent concern regarding enabling a BYOD (Bring Your Own Device) model.

Suppose you have allowed personal devices to connect on your corporate network, and you get a helpdesk call from a disgruntled employee that can’t access certain resources. How would you go about addressing the issue? In this video, Saurabh Bhasin, Product Manager of the Cisco Prime Network Control System (NCS) – a newly launched platform for unified wired and wireless network management – answers the troubleshooting question.

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Tablets Welcomed: Addressing the top BYOD concern. Security.

Allowing personal devices on the corporate network can make any IT professional cringe. Security is naturally a top concern – and the topic of today’s blog.

One dimension of security is about enabling network access. To do that properly, you would need to design and enforce a mobile device access policy, which may include attributes such as: what the device is, who the user is, where and when access is requested, and the health (posture) of the device. Another dimension of security is about maintaining overall device integrity regardless of the network (corporate or otherwise) it connects to.

In this video we only address the first. Cisco’s solution is based on a newly launched product, the Cisco Identity Services Engine (ISE). Watch the video to learn:

  • What is the Cisco ISE?
  • Can I treat corporate devices differently from personal ones?
  • What about guests in the organization, do I need a separate system?

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Tablets Welcomed: How Cisco IT created a mobile access policy for any device

Hope you found last week’s inaugural blog on the “Tablet Welcomed.” series interesting enough to come back.

Today, I am sitting down for an interview with Brett Belding, who was instrumental in designing a mobile device access policy for Cisco, in his role as the Senior Manager of IT.

I met Brett over Cisco Telepresence one early morning (when I typically I am still asleep, let alone in the office) to accommodate his Eastern time zone schedule. For the videophile readers, I should say that I pointed my camera directly to the Telepresence screen, which is why you may notice my reflection at certain points. However, this amateur video alone could be a case study for the quality of Cisco Telepresence.

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Tablets Welcomed: Part 1

Eighteen months ago, when the original Apple iPad was announced, I posted a blog here posing a simple question: “Apple iPad, in the enterprise?”  The obvious answer, to me at least, was a resounding “Yes”. Today, it seems that professionals and employers alike would agree. The former like to bring and operate their own devices at work, and the latter are buying these devices to boost employee productivity.

In this six-part blog series titled “Tablets Welcomed.” I will be posting short video clips (3 questions in 3 minutes) of interviews with Cisco leaders, that walk you through the Cisco solution for providing access to any device, securely, reliably, and seamlessly.

Today, I am talking to Tom Wilburn, Vice President of Sales for Cisco Wireless, who has experienced this market transition firsthand. Watch Tom here as he answers:
-    How has the influx of new mobile devices changed IT?
-    What are the consequences companies need to confront?
-    What are some compelling tablet use cases?

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Does your Computer/Notebook Really Need a Wireless-N Adapter?

June 30, 2011 at 9:19 am PST

Linksys Wireless-N Dual Band USB Adapter AE2500

Wireless-N (also known as 802.11n) is the most current generation of wireless standards. Wireless-N sends multiple streams of data along separate paths between the devices to provide improved speed and range over older Wireless-B or Wireless-G networks and helps eliminate dead spots. Computers or notebooks with Wireless-N technology can enable users to wirelessly stream high-definition video, check e-mail from backyard locations, or watch U-Tube videos at greater distances such as a lounge chair by their pool or maybe your detached garage that you made into a home office.

Wireless-N Routers and Adapters products are compatible with devices based on the earlier Wireless-G and Wireless-B standards and will communicate and/or work with them.  However do know that devices such as computers, laptops, tablets etc that have Wireless-N adapters will operate at the faster wireless-N speeds and range when the router is also Wireless-N.  If your Router is Wireless-N but your notebook is equipped with a Wireless-G adapter, your notebook will only get the Wireless-G speeds and range.  So upgrading to Wireless-N is something you should consider especially if you are streaming content such as music, videos or games wirelessly or just want to future proof your notebook incase you start doing these activities.

If your notebook is more than a few years old it’s probably equipped with a wireless-G network adapter.  You can check what wireless adapter you have by going to start menu and clicking on control panel and then to network connections.  Then look at your wireless connection.  In the example below the wireless adapter being used is an Intel Pro/wireless 3945ABG Wireless Connection.  Since it has ABG in the name – it’s using all the wireless technologies – which make it a Wireless-N adapter.   If it just says B or G or BG it’s probably either a wireless B or G card.    If it is, then you should consider what you are doing on your computer – if you are streaming video or playing music wirelessly maybe it’s time to consider upgrading your wireless adapter.


Cisco has just launched a new Wireless-N Dual Band USB Adapter the Linksys AE2500 that provides two wireless radios so if you have a Wireless-N dual band router – you can set up your computer to connect to either of the bands (2.4 Ghz or the 5 Ghz band) at speeds up to 300 Mpbs*.  Since its USB it’s simple to connect – just plug it into the USB port on your computer and follow the simple steps via the Cisco Connect software and you’ll be off streaming and surfing at high speeds all around your home.  At $39.99 MSRP – it’s affordable to take some of your older computers and update them with the latest wireless technology. 

Remeber Better Together: Wireless-N Router Paired with Wireless-N Adapter

Remember the phrase “Better Together”.  If your router is Wireless-N it’ll be better paired with notebooks and PCs that have a Wireless-N adapter.

 Also check out our new bundles on routers and adapters -- where you can save some cash!

 *Maximum performance derived from IEEE Standard 802.11 specifications. Actual performance can vary, including lower wireless network capacity, data throughput rate, range and coverage. Performance depends on many factors, conditions and variables, including distance from the access point, volume of network traffic, building materials and construction, operating system used, mix of wireless products used, interference and other adverse conditions.


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