Traditionally, customer satisfaction is driven by product availability and the ability of the staff to assist the shopper and complete the transaction. This model today is being broken by the modern consumer who is playing by different rules.
In a recent New York Times article on younger shoppers who prefer technology to staff assistance, retailers like Nordstrom are discovering that customers are using mobile applications not just in remote locations, but right in the store requiring them to improve their store’s Wi-Fi experience.
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Tags: banking, Cisco, mobility, nordstrom, retail, retailing, wireless
Over the last few months, a growing consensus has emerged pointing to a dramatic change in the way people access the Internet.
In 2011, for the first time ever, worldwide annual demand for smart phones surpassed that of PCs, laptops and tablets combined. Then last month our Mobile Visual Networking Index (VNI) Update reported that global mobile data traffic is growing even faster than previously forecasted and will increase 18-fold over the next five years.
So by this year’s Mobile World Congress in Barcelona in February, the ‘top of mind’ for network operators, government officials and device manufacturers was the dramatic accelerating impact that mobile data consumption will have on Internet access, networks and users.
When we launched the mobile VNI report on February 14, a panel of industry, academia and government experts glimpsed into the future of mobile broadband and related policy issues, with three key takeaways:
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Tags: barcelona, cloud, fiber, global cloud index, heterogenous networks, mobile, mobile world congress, off-loading, policy, regulations, small cells, vni, wireless, wireline
Recently Cisco was honored to be named in the Automation World 2011 First Team Honorees list. This recognizes Cisco as a leading player and trusted partner for manufacturing, distribution and industrial companies.
Cisco Wins 'First Team' Honoree Award from Automation World Readers
In the category of ‘Networking Components – Ethernet’ Cisco was named as a First Team Honoree, and that doesn’t surprise me. Over the years folks have stopped coming up to me and asking what Cisco is doing at, say, an Industrial Networking event such as the Rockwell Automation Fair. Now folks are really interested in how Cisco is leading the change for Ethernet for the Factory. Cisco’s partnership with Rockwell has spawned the Cisco Industrial Ethernet (IE3000) range, and the Stratix 8000. The Stratix 5700, a smaller form factor and lower entry point than the 8000 is the newest addition to the Range. My recent: Cisco Live UK: Day 4, Part 2 – Rockwell Automation IP Ethernet shows me interviewing Mark Daniels of Rockwell Automation. Mark is the Rockwell Automation Ltd. Business Manager, Architecture and Software, based in Milton Keynes in the UK. Mark is talking about the Cisco Live Demonstration of Motion Control in the video blog. This is the kind of partnership that help produce products and Solutions that helped us win this award.
The second Honor was for ‘Networking Components – Wireless’. Read More »
Tags: Automation World, awards, ethernet, ethernet Components, Ethernet to the factory, first team, first team honors, Honoree, Manufacturing, Rockwell, stratix, wireless
Have you seen the video of the one year old child trying to use a magazine like an iPad? It makes for fascinating viewing and an indication that while today’s students consider the internet to be important in their lives, many of tomorrow’s students will not know a world without internet, particularly mobile internet.
Some schools are already tackling this mobile experience. Brisbane Girls Grammar School is a secondary school in Queensland, Australia with 1000 students. It has recognised the extent to which mobile devices, communications and technology play an integral role in business and consumer lifestyles and recently implemented a “bring your own device” strategy for students and teachers. It runs a wireless network across its campus that supports two personal devices per person — whether laptop, mobile phone or tablet — as well as school owned devices. Up to 3,000 devices are supported on the network for educational purposes at one time.
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Tags: bring your own device, Brisbane Girls Grammar School, byod, Cisco, education, K-12, mobile, network, school, student, video, wireless
We saw what happened when William Wallace upgraded to the Right Network, but how about Paul Revere? Equipped with a Cisco Cius tablet and a reliable wireless connection, Paul can quickly communicate the impending British invasion to fellow Patriots. There’s no need for a midnight ride when you’ve got the Right Network.
Watch the video!
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Tags: Cisco, Cius, mid-market, midnight ride, networking, patriots, Paul Revere, right network, small business, wireless