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It’s a Small (Cell) World After All

To borrow from Walt Disney, it’s a small (cell) world after all . . .

Not only was this Cisco’s message at Mobile World Congress 2012 but, in the weeks since, the mobile industry has been singing the same refrain.  The media, analysts, our partners, customers and competitors have enthusiastically joined the chorus, acknowledging that the post-macrocell era is upon us.

As Cisco Chairman and CEO John Chambers has said, “radio type no longer defines the network architecture — and small cells are critical in delivering the mobile Internet.” To be competitive, mobile operators must support heterogeneous network access including licensed and unlicensed (Wi-Fi) radio, have an intelligent core and offer cloud-based services that deliver more applications faster in a scalable, flexible and resilient environment.

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BYOD for Manufacturing – not what you think!

So you think you know what BYOD is? Think again!

Cisco Cius - Not BYOD since it's Corporate provisioned.

If you’re a manufacturer you’ve probably heard of BYOD, or ‘Bring Your Own Device’.  You know that more and more devices are proliferating throughout the organization. You also know that security is a big issue: How do you stop folks accessing sensitive systems, how do you protect Intellectual Property, and how do you prevent a disastrous shutdown caused by a device either intentionally or unintentionally?

Well, these are only some of the issues – and they’re rarely addressed by a ‘Good-Enough Network’. Cisco’s BYOD is different – it looks at the whole picture. It’s not just about your wireless network – although the Cisco offerings are better than most! It’s about an holistic approach to BYOD. That covers the plant, IT, the LAN and fixed wired network and the wireless network too. All aspects.

As my colleague, Katie Taylor, says in her blog: Read More »

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Beyond BYOD: The Optimal Experience for Any Workspace

We use them in the office, in the car, at the café. They help us close deals, build relationships, and access resources. What are they? Devices, of course.

Currently, over three out of every four employees have multiple devices, according to the Cisco Connected world Technology Report. What’s more, one in three employees globally use at least three devices for work.

For our partners, though, this trend isn’t really about devices. It’s about how to provide your customers’ Bring Your Own Device (BYOD) employees seamless access regardless of device or connection point. It’s also about how to ensure security, simplification, and high performance.

The answer is easy. Let me introduce the brand new Cisco BYOD+ solution—a game changer in Enterprise mobility.

This end-to-end solution empowers your customers to go beyond simply connecting user-owned devices to scaling the experience of many users with multiple devices, anytime, anywhere. Plus, Cisco BYOD+ delivers a unified security policy across the entire organization—a relief to any organization. It also optimizes and manages the experience to meet the needs of many types of users with diverse devices, security, and business requirements.

The bottom line: your customers can safely extend the right level of access and performance in every situation.

Let me guess? You’re ready to load up on devices, make appointments with customers, and share the BYOD+ story. Read More »

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Are You Taking Care of Your Customers’ Wireless Experience in Your Branches?

Traditionally, customer satisfaction is driven by product availability and the ability of the staff to assist the shopper and complete the transaction. This model today is being broken by the modern consumer who is playing by different rules.

In a recent New York Times article on younger shoppers who prefer technology to staff assistance, retailers like Nordstrom are discovering that customers are using mobile applications not just in remote locations, but right in the store requiring them to improve their store’s Wi-Fi experience.

In addition,

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Policy Implications in the Rise of Mobile Broadband and Heterogenous Network Access

Over the last few months, a growing consensus has emerged pointing to a dramatic change in the way people access the Internet.

In 2011, for the first time ever, worldwide annual demand for smart phones surpassed that of PCs, laptops and tablets combined. Then last month our Mobile Visual Networking Index (VNI) Update reported that global mobile data traffic is growing even faster than previously forecasted and will increase 18-fold over the next five years.

So by this year’s Mobile World Congress in Barcelona in February, the ‘top of mind’ for network operators, government officials and device manufacturers was the dramatic accelerating impact that mobile data consumption will have on Internet access, networks and users.

When we launched the mobile VNI report on February 14, a panel of industry, academia and government experts glimpsed into the future of mobile broadband and related policy issues, with three key takeaways:

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