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Lost Not Found

A few years back, I was traveling in the Southwest. Since I needed to work while on the road, I made reservations for a hotel that advertised in-room WiFi. I guess I should have paid attention to the disclaimer that the hotel was “not responsible for errors or omissions.” The IT vendor that installed the hotel’s WiFi network had apparently forgotten the WiFi. And wired access. And any connections of any sort.

But I had work to do, so I headed to the lobby in search of a WiFi signal and a quiet corner. Unfortunately, the only thing that was quiet was the WiFi network. Even in the coffee shop. The barista served up a mean macchiato but still no WiFi.

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Stay Connected!

August 29, 2012 at 1:57 pm PST

As Hurricane Isaac is about to make landfall on the Gulf Coast of the United States, I can’t stop thinking about Hurricane Andrew, who hit my hometown in Miami, Florida back on August 24, 1992.  Hurricane Andrew, the third costliest hurricane, costing over $26 billion, hit our neighboring city of Homestead, Florida the hardest.

The morning of August 24th, around 3am, I will always remember very clearly.  The winds were howling so loud it woke me up.  The sky was bloody red.  It looked and sounded like a really horrible scary movie.  To this day, I can never watch horror movies.

The days that followed were some of the toughest I had experienced.  My colleague Mark Rogers’ put it well in his blog he shared “Conditions were terrible”.  Looking at the devastation of Hurricane Andrew to our State, our neighbors, our home, what was in front of me was pure sadness.  After many, many weeks, school was able to resume in trailers.  On the first day back, not all of my friends returned.  I heard some decided to move away permanently while others were not ready to return.  I remembered my homeroom teacher telling us to stay connected. Read More »

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Always-On Mobile Experience with Wi-Fi

August 16, 2012 at 12:53 pm PST

Importance of High Availability:  If you are reading this blog, you likely own 2-5 Wi-Fi-capable devices: laptops, mobile phones, or tablets. From employees to students, from doctors to guests, the common theme is that everyone now uses wireless as a preferred mode of access.

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802.11n for Midmarket BYOD: Why now?

We’re in the midst of an incredible megatrend. We know it and we’re living it. We all love our mobile devices; whether it’s our laptop (yes, I’m sitting at my kids swim class typing away for work), our mobile phone (I’m getting texts on what’s for dinner), or our tablet (where Draw Something awaits me). Apple recently stated that they have sold more than 67 million iPads in the recent 18 months. That is more than all the Mac sales in the past 27 years. There’s no denying it:  we are in the midst of an incredible megatrend—a mobile megatrend.

But what does this mean to businesses?From the IT perspective, the role of the mobile devices has transformed from a luxury item used for personal communication and entertainment to an integral tool for employee productivity. Mobile devices are now the main platform for work (laptop or tablet) and the primary medium for corporate contact (mobile phone). With employees bringing an average of two mobile devices each (laptop/tablet + mobile phone), companies can reap the benefits of new business opportunities and more productive employees.

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BYOD: Extending the Network Edge into the Connected Home

By Ross Fujii, CTO of Cisco Network Management Technology Group (NMTG)

Up to this point, I’ve made a strong case for how important visibility into the connected home network is to service providers.  I’ve shown how the culture of Bring Your Own Device (BYOD) is already taking root, and why it is essential for service providers to meet the needs of consumers and businesses if they want to stay competitive.  The question remains, how will service providers achieve this?

On March 28, 2012, Cisco announced its intent to acquire privately-held ClearAccess, a provider of TR-069-based software to service providers for the provisioning and management of residential and mobile devices.  ClearAccess management and software capabilities will augment Cisco Prime – Cisco’s network management software portfolio – by offering a set of powerful and sophisticated tools for provisioning, monitoring and managing bandwidth usage, parental controls, and diagnostics to connected devices in the home.

TR-069 technology provides a standardized means for describing remote home gateways.  TR-069 can be likened to the DOCSIS standard used by cable companies, and there are many flavors to Read More »

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