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The Next Wave of CMX: Location Innovation, Scalability, and User-centric Analytics for Better Customer Engagement

Technology is a funny thing: it enthralls some, mystifies others. As evidenced by CES and NRF, there is no shortage of gadgets and dashboards these days to help businesses solve their every need. And it just keeps coming.

From an IT perspective, choosing the right tools to solve each technology challenge should involve a full evaluation the merits of feature sets, while balancing the (rapidly shrinking) budget.

But how often is IT allowed to do that anymore? Truth is, the business doesn’t wait. Flanked by consumer-mindset-driven employees insisting on using any tools that suit their fancy (hello, Shadow IT) and visionary execs eager to stay on top of visionary buzz words like Big Data and Analytics, IT often feels squeezed out from getting a seat at the table when driving the business.

The industry is witnessing a shift in IT budgets being moved over to LoB, a clear nod towards the business relevance of digital engagement.

In fact, 44% of mobility initiatives are now either completely funded or jointly funded by Line of Business (LoB) leaders.

Mobility is key. This is a great opportunity for IT to strategize and align to LoB interests to drive programs that allow LoB and IT to win together and successfully deliver business outcomes using technology.

Cisco’s Connected Mobile Experiences (CMX) sits at this sweet spot where the network, traditionally owned by IT, can help LoB with their painpoints: data analytics on customer behavior, statistics for operational optimization, and even customer engagement opportunities. To learn more about how this works, visit cisco.com/go/cmx.

And now, Read More »

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Summary: Top 10 ICT Trends in 2015: are you ready for digital transformation?

By Kevin Bloch, Cisco Chief Technology Officer, Australia and New Zealand

One of the best parts about my job is that I get to spend a lot of time listening to some very smart people, both internally within Cisco and externally. As we touch so many parts of the global technology industry and market, it puts me in a fantastic position to see what’s coming down the track. So, each year around this time, I take the opportunity to offer some predictions for the year ahead (which, incidentally, is Cisco’s 30th birthday).

It will probably come as no surprise that the biggest theme you’ll hear about this year is digital transformation, which is essentially underpinned by the Internet of Everything (IoE). In the next twelve months, enterprises will spend more than $40 billion globally, designing, implementing and operating the Internet of Things (IoT). Already thirty-eight percent of technology spend is outside of IT.

Read the full Top 10 ICT Trends in 2015 blog and feel free to provide any feedback.

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Register for the latest Cisco Visual Networking Index (VNI) Global Mobile Data Traffic Forecast Webcast

On February 3, 2015, we will release the ninth annual Cisco Visual Networking Index (VNI) Global Mobile Data Traffic Forecast and Methodology Update, covering projected growth and usage trends over the next five years. Annual Cisco VNI GLobal Mobile Data Traffic Forecast Update This is your opportunity to learn about Cisco’s projections for global mobile data traffic increases, primary influences on mobile traffic, and major transitions in wireless technology. The Cisco VNI mobile forecast is part of the company’s comprehensive and ongoing initiative to analyze mobile IP growth and innovations worldwide. Join Doug Webster, vice president, Service Provider Marketing, and Dr. Robert Pepper, vice president of Global Technology Policy, as they present Read More »

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Carrier Wi-Fi: Consider More Than Speed

By Vince Pandolfi, Consulting Systems Engineer, Service Provider Vince Pandolfi The latest Wi-Fi physical layer standard 802.11ac, has been ratified and is enjoying widespread adpotion in the client device marketplace. The hype has been with us for a few years now proclaiming tremendous gains in throughput. The mechanisms 802.11ac uses to gain these speed improvements can also be used to improve client quality of experience and not necessarily just be used for higher data rates. The three key elements of a connect include distance, speed and reliability. These are in most cases mutually exclusive or at least have inverse relationships. You gain distance by trading throughput and reliabilty and gain Read More »

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Introducing Cisco Catalyst Multigigabit Technology to Future-Proof Your Network for 802.11ac Wave 2

As more and more users and devices are connecting to the network via WiFi, Cisco has been focused on creating the best wired network to enable mission critical wireless:

  • In 2013, we introduced Catalyst 3850 & 3650 Stackable Converged Access Switches for wired & wireless networks. These switches simplified networks by combining separate wired and wireless networks into a single platform. This simplification makes IT agile. These switches also enabled a better user experience through deeper application visibility across wired and wireless with Cisco Flexible NetFlow. Click here to see an interactive demo showing the other benefits of our converged access switches.
  • In 2014, we expanded the converged access portfolio by introducing Converged Access on Catalyst 4500E, our lead modular access platform.
  • Today, we take the next big step in our wireless strategy by introducing Cisco Catalyst Multigigabit technology across several campus switches: Catalyst 4500E, 3850 and 3560-CX.

So, what problem does Cisco Catalyst Multigigabit technology solve? Read More »

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