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Getting Started with Cisco CMX 7.6 Analytics

First we rolled out the MSE tech blog series to give our customers an in depth look at the various features of the location-based technology behind Cisco’s Mobility Services Engine (MSE) and Connected Mobile Experiences (CMX) solution. Now, we’re kicking off a CMX Techtorial video series to provide a visual and helpful walkthrough of how to maneuver and get started with CMX and location-based services.

First up, we have the charismatic Darryl Sladden, Technical Marketing Manager for CMX, taking us through CMX 7.6 Analytics. In this quick video, Darryl will cover:

  • What is CMX 7.6 Analytics?
  • What is the analytics dashboard?
  • How do I visualize dwell time, heat maps, device density?
  • What kinds of reports can you get with CMX 7.6 Analytics?

Read More »

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TU Darmstadt Rolls Out Cisco Unified Access to Prepare for 802.11ac

May 27, 2014 at 11:31 am PST

Technische Universität Darmstadt, usually known as TU Darmstadt is a research university based in Germany. It was founded in 1877 and over the last 137 years has grown to be among the largest and most prestigious public universities in Germany serving over 25,000 students per year. It is the alma-mater to many world-wide leaders from Nobel prize winners, a CEO of a fortune 500 company, a president of a country and multiple World Robocup champions.

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No wonder, they have a reference from Albert Einstein!

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In 2009 TU Darmstadt embraced BYOD with the 5508 Series Controller managing the 1140 802.11n Access Points. Recently we talked to Thomas Vogel, the Head of Network Group and Andreas Liebe, the Network Services Manager who have over 15 years of experience managing WLAN environments. In this blog, we will describe some of the details of WLAN deployments using the 3850 Series Switch and the 5760 Series Wireless LAN Controller to address the new requirements in the school environment. Read More »

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How the Shift to Mobility & Location-Based Services is Changing Hospitality & Guest Services.

Mobility trend in Hospitality

A recent TripAdvisor survey found that over 40% of travelers use their smart phones to plan a trip and over 46% use their smart phones to enhance their trip while traveling.

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No longer is it just an idea or an aspiration for the hospitality industry to use innovative methods to engage with their guests, for example Marriott Hotels, just this year, announced the addition of mobile checkout to its industry-leading Marriott Mobile app for smartphones. Clearly mobile check-out is just the latest innovation from the brand as a new service designed for today’s connected travelers. Read More »

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School Board of Sarasota County Prepares WLAN for 802.11ac

May 16, 2014 at 9:30 am PST

Sarasota County Schools includes 24 Elementary Schools, 9 Middle Schools, 8 High Schools and various Technical and various Special Centers. It houses about 40,000 students in about 250 buildings. The Sarasota School IT Team believes in using the best-in-class technologies to provide the optimal connected experience for students, faculty, staff and guests.

This next generation pervasive WLAN network enables students to collaborate with each other anywhere on the campus and with the teachers in the classroom. In the previous blog, we described how Bowdoin and the Pinellas County have embraced the IOS based 5760 Series controllers. In this blog, we will cover more details about the recent upgrade of the Wireless LAN Controller from the previous model WiSM to the new model 5760 and describe highlights of our conversation with xx about the WLAN deployment itself.

Read More »

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Mobile Retail Evolution and Location Based Services

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This is part of a series of how location services is a core part of the mobile evolution in various industries. In a previous post I looked at the growth of mobile  location, data and context based advertising, and there is no doubt from the evidence that this market space is already big, and predicted to grow exponentially over the next 4 or 5 years.

While this is very interesting at a macro level, for most of us what does that really mean, what can it be used for, how can we get some value or benefits from it….

Let’s look at this from the point of view of various industries, both looking at the uses of the consumer and of the business in a practical manner.

Today we look at the Retail Industry, and ask a few questions to understand the landscape.

  • How are consumers habits changing
  • What are retailers doing about this
  • What can we expect to see in the coming year(s)?

How are consumer habits changing?

We already know that today over two-thirds of all U.S. consumers have a smartphone (expected to be >90% in about 3 years) and the capabilities that this brings is changing the face of retail business as we know it. Specifically looking at mobile retail and advertising the patterns are undeniable, we as mobile retail consumers are doing things differently and happy to engage and be engaged in new ways.

◦    Remember the coupon cutting days…well mobile coupons are starting to become the norm…recent research among mobile users shows significant numbers redeemed mobile coupons… 41% at grocery stores, 41% at department stores, and 39% @ clothing stores (source: Business Insider 2014) Read More »

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