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Tablets Welcomed: Will you create the “killer” enterprise app?

Last week’s blog highlighted ways you can improve the user experience by preparing your network to meet the challenges associated with the sea of devices entering the corporate networks. Ultimately however, productivity is not only going to be depended on the freedom to choose a device, or the ease of access to information, or the quality of the connection when consuming bandwidth intensive content. It will largely be depended on the tools available on those devices – in other words “the apps”.

Most desk-bound knowledge workers will be quite content using existing productivity tools such as word processing, spreadsheet, or presentation software already available in the various app stores. There will however be many other types of workers that can tremendously benefit from having applications that are turbo-charged with network intelligence.

What do I mean by that? Well, you will just have to watch the video where Jagdish Girimaji, product manager for the Mobility Services Engine (MSE), outlines what network information can be exposed to make tablet applications more intelligent.

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Tablets Welcomed. Can Your Wireless Network Support the User Experience Expected of These Sleek Devices?

Ok, so maybe you are starting to give in to the idea that, employees bringing personally owned tablets at work, is indeed not a fad and you have to deal with it. You have decided on a BYOD strategy that protects company and network resources, while (mostly?) satisfying user appetite for connectivity anywhere from any device.

Great! Now. Is your 802.11n wireless network capable of delivering the user experience that is associated with these new sleek gadgets?

If you thought your network is “good enough”, then think again. This client wave is about to disrupt everything in multiple ways.

  • First, more devices on the network translate to significantly higher demands for bandwidth. In many cases bandwidth requirements can grow exponentially because the ratio of user to devices is no longer 1:1 but 1:2 and often 1:3. We therefore expect to see network utilization significantly rise over time.
  • Second, tablet form factor now allows users to truly be mobile. Unlike laptops, users can now walk/move and be productive at the same time. This new type of behavior will increase the number of clients roaming between access points.
  • Finally, it has been observed that tablets are primarily used for content consumption (as opposed to creation), and video is one of the predominant types of content being consumed, which further complicates bandwidth issues, but also creates new challenges.

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Summertime 2011: Observations of a CTO

By Bob McIntyre, CTO, Cisco Service Provider Group

I was digging around my PowerPoints on the laptop recently, getting ready for our “Cisco Live!” event, and came across a set of predictions I’d made, five years ago.

A CTO, making predictions five years out? What could possibly go wrong, right? Well, I wouldn’t be bringing it up unless it was so off base as to be funny, — or close enough to “correct” to boast a little.

Turns out it was mostly the latter, so allow me to boast a little. -- Just a little. I promise.

Back then, in 2006, I said what will make service providers successful would be the delivery to consumers of their own personal HD video stream, on any device, wherever they were. A two-way stream. (This was the year before the iPhone and smart phones hit the market, and four years before “pads” did.)

I also surmised that triple and quad play (voice, video, data and wireless) bundles would continue to be the big thing; that operators needed to move drastically faster on what we now call “apps;” and that what we now call Wi-Fi mobile hot spots and 4th generation wireless (back then, we called it “fixed mobile convergence”) would be critical. Read More »

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It’s Not the Wireless! BYOD and Cisco Live! Customer Guest Blog

This week I’m happy to continue our customer guest-blog series with Blake Krone, CCNA Wireless, CCNP Wireless, and CCIE Wireless candidate. You can read more from Blake on his blog, Digital Lifestyle or connect with him via Twitter @blakekrone. Read on for a Cisco Live perspective from a true wireless professional.

Recently 14,000+ technology geeks invaded Las Vegas for Cisco Live! 2011 at Mandalay Bay Convention Center. For me this was my 4th year in a row attending Cisco Live! and the 2nd in a row at Vegas. If you have never attended a Cisco Live! event in person I strongly suggest that you try to budget for it next time around. Not only is this the best week to jump head first into all areas of Cisco’s product portfolio but it is also an opportunity to see how the products can come together to provide connectivity for devices and people.

For every Cisco Live! event that is held Cisco builds their own network to support the conference attendees, sponsors, and speakers. This gives Cisco the opportunity to get a large set of data points regarding their products performance in abusive conditions. Lately we have seen or heard about the BYOD (bring your own device) phenomenon that is sweeping across the enterprise network and there is no better place to see that than a large IT conference.

One can safely assume that for all the 14,000+ in attendance each person will have at least 1 Wi-Fi connected device. Now let’s assume that a large chunk of those in attendance are like me and also have their laptop and a tablet with them, that’s a lot of connected devices to support! Whenever I talk with customers about wireless deployments the first thing I will say when we get to the point of turning on a network is that the client will cause the best wireless network to fail. We always push to make sure that the latest drivers are applied to the devices going to be used to ensure proper roaming and performance. But how do you manage that when you have no control over the devices being used? In the future we’ll use tools like Cisco NCS and ISE, for now we just hope it works!

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The Big Apple: NYC Digital at the Core

By Howard Baldwin, Contributing Columnist

Municipalities around the world have been targeting broadband deployment, with varying degrees of success, as noted in our recent editorial, Intelligent Communities: A Smart Choice? The biggest U.S. city of all, New York, has committed extensive resources to make its broadband deployment a huge economic success, focusing on some traditional areas — government information, business support — and also some non-traditional areas.

Much of the program, dubbed NYC Digital, mirrors what many municipalities have already done. It includes deploying broadband access throughout the five boroughs to improve digital capabilities for industry, citizens, educational institutions, and city government itself. It also includes the traditional feature of giving citizens electronic access to government services — for example, permits, public records, and street cleaning schedules.

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