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Client Adoption for 802.11ac Wireless Technology

When it comes to the adoption of new technology such as 802.11ac, the industry becomes a farmer’s almanac of predictions when it comes to when and what devices and products will announce 802.11ac support.  Aside from Cisco, who boldly announced support for 802.11ac on the 3600 Access Point for the enterprise, there have been a number of consumer devices such as home routers, bridges, a selection of USB clients and a single gaming oriented laptop that are offering support for the new 802.11ac specification.

With HTC’s announcement of 802.11ac support for their HTC One smartphone, we would expect others to follow suit in the near future, setting the stage for the first series of devices to bring integrated 802.11ac to market sometime in CY13. As these device become available you can expect them to be connecting to your corporate networks as BYOD devices for corporate use. With the devices come the expectations where your end-users are going to be looking for that extra bump in network performance promised by the 802.11ac standard.

Next up, Tablet and notebook devices.

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HTNG Recap: Cisco Hospitality highlights industry leadership

We had a great time last week at the Hotel Technology Next Generation’s (HTNG) North American Conference in Atlanta. Many of the industry’s top leaders were in attendance, and it was exciting to see wireless and mobility as a recurring theme throughout the show. There were various Wireless-focused presentations, including one from Wi-Fi Alliance focused on Miracast and Passpoint. Our team also noticed that personal area network (PAN) capabilities are becoming of more interest to hoteliers as guests need a way to connect their devices together to share content.

HTNG

Our very own Bob Friday, CTO, Wireless Networking Group, and John Bollen, MGM resorts VP of IT Strategy led the Wi-Fi conversations and delivered the conference’s keynote where they focused on key trends in the industry and our innovative  implementation at MGM.

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Live from HIMSS: On Context-Aware Healthcare

This year at the annual HIMSS conference I had the pleasure of helping to coordinate the Context Aware Healthcare demo located in the Cisco booth.  The Context Aware solution brings together location services (RTLS) tracking for equipment and people as well as environmental monitoring, WIPS for security, and our brand new functionality of Connected Mobile Experiences with our partner Meridian.

In our solution materials we noted that the Connected Mobile Experiences provides “an unprecedented way to engage with patients on their smart phones or tablets” but this was my first opportunity to really show many customers the power of indoor GPS and location based notifications and the response was fantastic.  Every customer that saw the demo was impressed and in the demos that I was in I would estimate that over 50% wanted their AMs to get them more information on the solution.  I also had one customer and also an integration partner come to our booth solely to see this solution.

Cisco also held an internal sales summit prior to the show starting and the feedback that we received after that from our AMs and SEs was the Context Aware Healthcare solution was one of the top 2-3 sessions that was held.  It’s clear that the excitement for context-aware, location-based services is building and customers can see the vision of having an solid Cisco wireless network foundation providing not only traditional data and voice services, but also powering vertical solutions such as Context Aware Healthcare.

For more on Connected Mobile Experiences, visit the solution page.

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MSE Blog Series Part 3: Monetize Your WLAN using Cisco Location Analytics

March 6, 2013 at 9:56 am PST

In light of the recent announcement of MSE Release 7.4 and Advanced Location Analytics Availability, we thought it would be timely to pick up where we left off on our MSE blogs series. In the first two, my colleague Anshul Tyagi covered how the MSE optimizes the CleanAir experience and discussed other MSE enhancements. Now that we have expanded the MSE to cover advanced location analytics, let’s use this blog to dive deeper into how to monetize your Wi-Fi infrastructure using our new functionality.

So you have a Cisco Wi-Fi network: what can you do to get more insight into the people using it? Do you know which part of your venue is more crowded? Ever wondered where people spend the most of the time in your venue? Where have people been before they arrived at your venue?

Whether it is in retail, leisure, travel or manufacturing, anytime there are people interacting with a Wi-Fi environment, there is also potential to improve the user experience--that is, if you can first visualize that interaction.

With the acquisition of ThinkSmart technologies, a leading data analytics company proficient in location data mining, Cisco opens up a new customer base – that of customer oriented marketing. Cisco ThinkSmart Location Analytics solution leverages your existing WLAN infrastructure and  can help you gain insight on customer behavior, giving you an opportunity for better sales and operations.

How does the Cisco+ThinkSmart Analytics work?

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Location-Based Services That Work for Everyone

Some exciting things are beginning to transpire in today’s hotel industry. As technology finds its way into nearly every aspect of our lives, it’s important to take a look at the impact mobile device usage has had and continues to have on hoteliers and guests alike. Guests today are more technologically in-tune than ever before, often traveling with multiple devices that they plan to use leisurely, for business or both.  These devices are also increasingly moving more data as their radios become more sophisticated, and they have increased battery life and are connecting to even more cloud services.  Guests also have increasing expectations that they will always be connected wherever they are.

More smart devices translate to more data crossing the network, and this mass amount of data can be used to gather invaluable guest information for hoteliers, including behavioral insights and on-site property analytics. When collected, measured and used correctly, this data can create a unique and personalized mobile experience for the guest while also creating revenue-growth opportunities for hoteliers.

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