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Why the CFO Needs to Guide Technology Acquisition for Service Providers?

With telecom service providers (SP) increasingly using technology as a competitive differentiator, it is becoming important not only to acquire the right technology, but to acquire it in a way where it offers maximum benefit to the business.

Rapid technological advancements have made it necessary for service providers to be very nimble and frequently revise their offerings to suit customer requirements. Over the last four years, mobile service providers have exhibited cyclical—but, on average, declining—revenue growth patterns, according to a Cisco whitepaper ‘The Road to Cloud Nine’ published in February 2013. Overall, the momentum has Read More »

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CCAP+Remote PHY and the Path Towards FTTH, Unified Access and Virtualization

jchapmanBy John Chapman, Cisco Fellow, CTO, Cable Access BU

This week, we and 10,000 or so hard-core engineering colleagues within the cable industry descend upon the city once known as the cable capital of the world — Denver, Colorado — and, like it’s been since the earliest days of the Society of Cable Telecommunications Engineers’ annual Cable-Tec Expo, a trending topic, now and forever, is bandwidth.

The reasons why are obvious, but indulge me a brief recap: Consumer usage of broadband grows at an compound annual rate of 50% or more, ever since about 2009, when Netflix began streaming video, in addition to mailing DVDs. Add to that the sheer number of video-capable, IP-connected screens we all use, and the fact that video itself is only scheduled to get bigger (we’re looking at you 4K), and it’s easy to envision why it’s a considerable challenge to keep the cable infrastructure updated, and capable of ever-increasing carrying capacities.

Here in Denver, we are focused on this challenge. Big picture, we are “transforming” cable access from a DOCSIS focus, to integrate DOCSIS with service provider  WiFi, PON & FTTx, and MetroE into a single, easily- managed portfolio, which only Cisco can deliver. Doubleclicking on the DOCSIS pillar alone, we are taking the CMTS architecture and redefining it to deliver far more bandwidth, for far less cost. We see two technologies that stand out: Read More »

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SCTE Cable-Tec Expo 2014: It’s a Wi-Fi Bonanza!

By David Alsobrook, Director, Strategy & Product Management, Cisco’s Connected Devices BUDavid Alsobrook

If there’s one thing that is absolutely unmistakable, going into this week’s IBC conference in Amsterdam, it’s the proliferation of Wi-Fi -- a technology that’s also a service, and the industry’s ticket to providing wireless broadband connectivity that simultaneously rivals mobile, and tightens consumer loyalty.

Note: I’m not the cheerleader type, and as such don’t use the word “bonanza” loosely. By definition it is “a situation or event that creates a sudden increase in wealth, good fortune, or profits.” That fits. Let’s go literal about the increase in wealth, good fortune, or profits. Here’s an impressive supporting number for you: As of this moment, we’ve shipped Read More »

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Cloudburst: iOS 8 Generates 50% Increase in Network Traffic

Many network engineers recall the iOS7 update on September 18, 2013 as one of the most historic download days of their network’s history. All the more reason for us in the wireless world who anxiously anticipated the September 17 release of iOS8.

We asked a few of our customers to monitor the effect of the software release on their networks and the results for the first two days are in. Those in the education and healthcare space in particular are filled with early adopters of WiFi technology and devices, and eager to get their hands on the latest updates.

Joe Rogers, Associate Network Director at the University of South Florida shared this picture with us from 1pm September 17th, showing 1 Gbps more traffic than he would normally see at this time of day:

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Another customer, Greg Sawyer, Manager of Infrastructure Services, shared this picture of the iOS8 effect on his network at the UNSW Australia.

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He noted that his experience handling the release this year felt smoother than last year, despite the new peak internet download of 4.65 Gbps and 21Tb downloaded for the day! Not too surprising when considering that there were 27,000 concurrent connections on the wireless network and approximately 60% of those being Apple devices.

How should organizations be considering and handling these network spikes? I sat down with Cisco technical leaders Matt MacPherson and Chris Spain (@Spain_Chris) to get some insight on the effect of big updates like iOS8 on the wireless network. Here are some of the highlights of what we discussed:

The World We Live In

The truth is, more and more services are being moved to the cloud—a cloud that will push updates to millions & in the future billions of users and devices on our networks. Read More »

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Norway Looking to Lead in Customer Experience & Engagement

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Norway’s longest running IT conference , IT-tinget concluded yesterday in the beautiful town of Tonsberg about an hour south of Oslo.

The event has been running for 31 years now and is organized and run by Cisco’s partner Evry.

This years theme is “#UserIsKing” , and Cisco hosted a special Retail Break out session along with Evry where Customer Experience and Engagement were the main focus. Read More »

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