A curse of any project is that moment when you look at the objectives to be solved, and realise that the rules or resources seem too constrained for success. But
My friend and colleague Helen Lechner has a saying when someone excitedly comes to her with a grandiose idea to solve a simple problem on our web or mobile sites.
As you’ll remember from Bill Skeet’s post the other day, we recently rolled out a new menu for Support that focuses on the top tasks our customers do on Cisco.com.
You may have noticed that on our Support page, we have a small banner at the top in preparation for World IPv6 Day, which is a galactic test flight of
As I mentioned recently, based on your input we are planning to remove the toolbar at the bottom of Cisco.com pages. This change will happen in mid April. I am
On WebEx.com, there’s no missing the fact that the Apple App Store is featuring the brand new WebEx iPad and iPad2 app this week. It’s a really cool new app,