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NBA Gets a Slam Dunk with Cisco TelePresence

Telepresence is travelling outside of the boardroom and onto the basketball court—not only changing how the NBA conducts business, but also how its fans consume sports information.

Similar to the transformation happening in the workplace, the rise of mobile devices and online access is changing how we experience and interact with sporting events. Attuned to these changes, the NBA is committed to collaboration technologies--like Cisco TelePresence and WebEx--to enable new forms of effectiveness and innovation, while positively transforming the fan experience. And they are making an impact; NBA TV had its highest viewership ever during the 2011-12 season, and NBA.com and its team sites already have more than 140 million video streams this season.

How’d they do it? By providing fans with the best experience possible and creating compelling content. Each week, NBA TV communicates with sports analysts, journalists, experts, and players via telepresence, allowing them to bring fans the latest news and updates from around the league. These video interviews are then loaded to NBA.com for fans to view on demand. Read More »

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Making it Easier for You to do Business with Us – Fixed Price Professional Services from Cisco

November 22, 2012 at 5:33 am PST

Professional services, Consultancy Services, Advanced Services -- call them what you will.   I can hear you say:   “On No!  Complexity”.  “Now I need to work a Statement of Work”.  “I need help to get my project on time, can’t this get easier?”  “I need to get my legal contracts team involved.”  “Why can’t you just tell me a price?”

Common reactions from some of you who will engage any (and I mean any, not just Cisco!) professional services organization (for example,  Cisco Services or one of our many partners) to help bring additional experience, expertise and resources to your projects.  The good news is, where appropriate to your requirements, this complexity has been substantially reduced, with Fixed Price services from Cisco, available now for many of our most popular products and solutions.

I will confess: this is not new  – in fact we (quietly) first released such Fixed Price services back in 2009, to support the Cisco Unified Computing System deployments! – and if we’re honest, we’ve not talked much about them and how successful they’ve become, with many, many customers taking advantage of these quick-to-engage expert services.

These services have really made it easier for customers and partners to do business with Cisco, delivering a number of significant advantages to our customers and partners, as illustrated below.

 

Cisco Fixed Price Services - Characteristics

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Leading Universities Help in the Development of the New WebEx Social for Higher Education Offer

Technology is changing our lives at an incredibly rapid pace. Yet, a great deal of work remains in providing colleges and universities the collaboration tools they need to drive greater levels of knowledge sharing and innovation. That’s why we have worked closely with a number of leading higher education institutions, including Duke, North Carolina State, Case Western and the University of Chicago, to develop the new WebEx Social for Higher Education offer – being announced today at the annual EDUCAUSE conference.  This people-centric, cloud collaboration platform helps unify the education workspace and provides a truly connected learning experience, not only for students, but for the entire ecosystem, including faculty, staff and administrators.

With WebEx Social for Higher Education, users can quickly find subject matter experts, gather feedback from groups, collaborate on documents and locate relevant content and communities to help complete assignments and projects much more efficiently.  It engages students the way they want to be engaged – from anywhere and on any device (including iPad and iPhone), making information accessible to a broader audience to expand teaching and learning opportunities.

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Success in the Cloud: Better Collaboration, Better Business for Coraid

When we designed our WebEx Cloud applications, we had some critical customer needs in mind—improving internal and external communication, outshining competitors, upgrading technology, and staying within the budget, to name a few.

It’s exciting then to check in on a customer like Coraid, a cloud storage company of 170 employees, and see how a suite of Cisco collaboration tools has helped the company achieve, and exceed, its expectations. Read More »

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Telepresence in the World of Many Clouds

As my colleague Roberto De La Mora recently wrote, the cloud is the place to collaborate in today’s business world. Whether your organization needs private, public or hybrid cloud environments, Cisco and our broad network of partners can provide solutions that best suit your business needs.

And what if your collaboration needs include telepresence? Where does telepresence fit into the cloud?

With Cisco, telepresence fits into your cloud infrastructure wherever and however you need it. According to Forrester, “videoconferencing innovation today is geared toward extending connectivity…through cloud-based services or new lower-cost on-premises deployment models.”

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