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Re-Imagining Collaboration

December 13, 2012 at 7:52 am PST

Mary Meeker’s “2012 Internet Trends Report put just about every industry on alert: her persuasive argument urged leaders to re-imagine nearly everything about their businesses in no uncertain terms--from advertising, to mobile to media consumption.” – Forbes, August

When Mary Meeker speaks, people listen. When she releases her annual report, people really listen. Count me on that list. Meeker, a general partner at Kleiner Perkins Caufield & Byers, recently released the updated version of her report. In it she covers the high points on the trend front, including:

  • The dominance of Windows in the operating system world is diminishing (covered in a previous post)
  • The number of people using the internet now includes 34% of the global population.
  • Worldwide smartphone subscriptions of 42% promises to increase penetration beyond its current 17% of the mobile market.
  • Global shipments of Android phones have grown nearly six times as fast as iPhones since their respective launches.
  • 29% of adults in the United States own tablets or e-readers compared to 2% in mid-2009.
  • Global mobile data traffic is increasing while fixed network traffic is decreasing.

I have a good left-brain, right-brain thing going. I like graphs, charts, and data. But I also like to look at how trends translate into what we do and how we do it. Meeker calls it a “re-imagination of nearly everything.” Essentially, devices, connectivity, and user experience are creating change in how we do – well — nearly everything.

Meeker quotes Facebook’s Mark Zuckerberg on a similar angle: Read More »

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NBA Gets a Slam Dunk with Cisco TelePresence

Telepresence is travelling outside of the boardroom and onto the basketball court—not only changing how the NBA conducts business, but also how its fans consume sports information.

Similar to the transformation happening in the workplace, the rise of mobile devices and online access is changing how we experience and interact with sporting events. Attuned to these changes, the NBA is committed to collaboration technologies--like Cisco TelePresence and WebEx--to enable new forms of effectiveness and innovation, while positively transforming the fan experience. And they are making an impact; NBA TV had its highest viewership ever during the 2011-12 season, and NBA.com and its team sites already have more than 140 million video streams this season.

How’d they do it? By providing fans with the best experience possible and creating compelling content. Each week, NBA TV communicates with sports analysts, journalists, experts, and players via telepresence, allowing them to bring fans the latest news and updates from around the league. These video interviews are then loaded to NBA.com for fans to view on demand. Read More »

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Making it Easier for You to do Business with Us – Fixed Price Professional Services from Cisco

November 22, 2012 at 5:33 am PST

Professional services, Consultancy Services, Advanced Services -- call them what you will.   I can hear you say:   “On No!  Complexity”.  “Now I need to work a Statement of Work”.  “I need help to get my project on time, can’t this get easier?”  “I need to get my legal contracts team involved.”  “Why can’t you just tell me a price?”

Common reactions from some of you who will engage any (and I mean any, not just Cisco!) professional services organization (for example,  Cisco Services or one of our many partners) to help bring additional experience, expertise and resources to your projects.  The good news is, where appropriate to your requirements, this complexity has been substantially reduced, with Fixed Price services from Cisco, available now for many of our most popular products and solutions.

I will confess: this is not new  – in fact we (quietly) first released such Fixed Price services back in 2009, to support the Cisco Unified Computing System deployments! – and if we’re honest, we’ve not talked much about them and how successful they’ve become, with many, many customers taking advantage of these quick-to-engage expert services.

These services have really made it easier for customers and partners to do business with Cisco, delivering a number of significant advantages to our customers and partners, as illustrated below.

 

Cisco Fixed Price Services - Characteristics

Read More »

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Leading Universities Help in the Development of the New WebEx Social for Higher Education Offer

Technology is changing our lives at an incredibly rapid pace. Yet, a great deal of work remains in providing colleges and universities the collaboration tools they need to drive greater levels of knowledge sharing and innovation. That’s why we have worked closely with a number of leading higher education institutions, including Duke, North Carolina State, Case Western and the University of Chicago, to develop the new WebEx Social for Higher Education offer – being announced today at the annual EDUCAUSE conference.  This people-centric, cloud collaboration platform helps unify the education workspace and provides a truly connected learning experience, not only for students, but for the entire ecosystem, including faculty, staff and administrators.

With WebEx Social for Higher Education, users can quickly find subject matter experts, gather feedback from groups, collaborate on documents and locate relevant content and communities to help complete assignments and projects much more efficiently.  It engages students the way they want to be engaged – from anywhere and on any device (including iPad and iPhone), making information accessible to a broader audience to expand teaching and learning opportunities.

Read More »

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Success in the Cloud: Better Collaboration, Better Business for Coraid

When we designed our WebEx Cloud applications, we had some critical customer needs in mind—improving internal and external communication, outshining competitors, upgrading technology, and staying within the budget, to name a few.

It’s exciting then to check in on a customer like Coraid, a cloud storage company of 170 employees, and see how a suite of Cisco collaboration tools has helped the company achieve, and exceed, its expectations. Read More »

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