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TelePresence and WebEx Together – Giving Our Customers the Best of Both Worlds

Peanut butter and jelly. Sonny and Cher. Ying and yang. Can you think of other things that go together so well? I couldn’t until March’s Enterprise Connect when we announced that Cisco TelePresence and WebEx were uniting to deliver voice, two-way HD video and content sharing to any employee.

webex tp

Why is this significant? With tens of thousands of Cisco TelePresence endpoints and more than 30 million active WebEx users, we wanted to make B2B video collaboration easier than ever. By combining our market leading Web conference solution, WebEx, with the market leading enterprise high-quality video capabilities in our telepresence solutions we are enabling a seamless meeting with anyone, anywhere, on any device.

Optimized to work with any standards-based video endpoints, Cisco TelePresence and WebEx helps organizations broaden the reach of video collaboration and simplify the experience for all participants.

What can our customers expect by bringing together these two powerful collaboration tools?

I’ve outlined a few benefits below:

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The Collaboration Evolution – A Strategy for Transforming Education

For today’s digital generation, collaborative learning is no longer a novelty – it’s an expectation.  Students are consuming information in new and different formats – video, Internet, virtual classrooms.  These are all tools that are changing the face of education.  To make this transformation a reality, students, faculty and administrators need to reliably connect with the people and resources they need whether they’re using their desktop or mobile device, at home or in the classroom.

As more schools offer a comprehensive and collaborative learning experience, they are seeing vast benefits. To transform the delivery of education Katy Independent School District deployed Cisco Unified Workspace, adding mobile capabilities and immersive video. The decision to invest in these collaborative solutions resulted in improved test scores, increased student, teacher engagement and ease of IT administration.

For schools looking to take the plunge like Katy ISD, what’s the best approach to take?

As I discussed in this recent blog post about collaboration strategies for government organizations, the best approach is looking at the problem with the big picture in mind.

With Cisco Unified Workspace, schools can build a scalable and secure network that will serve as a strong foundation for the future. Watch the video below to see how Cisco’s solution is designed with utility to unify voice, video, data and secure access on any device and at any location.

Equipped with Cisco’s smart collaboration strategy schools can combine voice, video and mobility to create a classroom that allows faculty and students to collaborate efficiently and securely.

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Use Cloud Collaboration to Improve Your Agency’s Communication

Collaboration technologies power a new way of working where everyone, everywhere can be more productive through face-to-face and instantaneous communication.  In previous posts, we’ve discussed how VoIP, TelePresence and Mobile Collaboration are reshaping the government workspace. For those organizations that often forced to do more with less, flexibility in service models is essential to accessing these transformative technologies.

As we’ve seen in education, the move from on-premise service models to the cloud gives organizations the ability to deploy advanced collaboration services while minimizing the requirements of an upfront investment. But a hosted delivery model not only minimizes cost, it also increases efficiency and effectiveness, reduces the burden on IT staff and ensures access to the latest releases.. With the right deployment model government workers can access the collaboration tools they want, whenever they need them.

When the City of Charlotte, North Carolina was preparing to host the 2012 Democratic National Convention cloud was the easy choice. With Cisco Hosted Collaboration Solution (HCS) the city was able to integrate its contact call centers and deliver excellent caller experiences to citizens and visitors before and after the political convention.  With Cisco HCS the city found a solution that scaled to meet their needs during a major event and continues to better serve its citizens. But the benefits of choosing cloud don’t end there. With cloud services the City of Charlotte has lowered the total cost of ownership for the contact centers saving the city more than $100,000 a year!

With that kind of financial and operational flexibility, it’s not a surprise that more agencies are turning to hosted solutions. Is your government organization ready to take advantage of the cloud?

 

 

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Attention Agencies – It’s Time to Enable Your Mobile Workforce

I am drafting this blog on my laptop, sitting in the Embassy Suites lounge in Raleigh, North Carolina, enjoying the complimentary breakfast buffet. I share this not to disclose my breakfast habits, nor my whereabouts but to illustrate that we are relying more and more on mobile devices to keep us connected, both professionally and personally. In fact analysts predict that by the end of 2013, 80 percent of companies will allow BYOD (bring your own device) for employees.

As today’s workers embrace mobility, they have expectations that their experience outside of the office should mirror their experience inside the office.  With mobility trends like telework and BYOD on the rise, it’s important that government organizations stay ahead of technology trends to better deliver their employees with the right tools that allow them to collaborate from anywhere at any time.   Read More »

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Innovation: Turning Childhood Dreams into Today’s Reality

 “All grown-ups were once children –though few of them remember it.”

-- Antoine de Saint Exupery, The Little Prince

Recently, I attended one of my favorite events -- the EG conference in Monterey, California. Speakers ranged from musicians to rocket scientists to pickpockets and everything in between. Embracing the theme of “everything is learning, learning is everything,” the presenters encouraged us to embrace our inner child’s imagination and curiosity. Amanda Hill, CBO of BBC Earth was a particular inspiration. She reminded me of many things that we here at Cisco are striving to achieve, especially as we reimagine the Internet of Everything (IoE), a world in which everything is connected.

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