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Collaboration Helps Small Business Work Smarter and Faster

A unified communications solution can reduce costs, boost productivity, and improve customer service

In this always on, connected world, your customers expect to reach you at any time—when it’s convenient for them. Tools like unified communications, cloud services, and Web conferencing help your business collaborate more effectively, allowing your employees to work from anywhere and improving customer service through personal interaction. The ability to connect and respond in real time helps differentiate your business from the competition and can make your company more profitable.

Communication is a key component to successful collaboration. By combining voice, video, and data on the same network, you can streamline communication and boost productivity.

If you’re a small company considering a unified communications solution, Cisco’s Unified Communications 300 Series (UC 300) provides business-class networking and voice communications for your business at an affordable price. A complete unified communications solution, the UC 300 lets you replace your PBX (public branch exchange) system with IP telephony and delivers built-in voice and wireless support as well as other advanced features such as voicemail and auto attendant. And because the solution uses SIP trunks, your company can save on monthly phone charges.

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Cisco redefines what you can do on an Android device

Google’s Android operating system is one of the hottest names in mobility right now. According to a Feb 9 Gartner report, “In the [worldwide] smartphone operating system (OS) market, Android grew 888.8 percent in 2010 and moved to the No. 2 position.” No other mobile OS grew anywhere near as fast as Android.

So it makes perfect sense that Cisco should be a part of the growing Android ecosystem. We are pleased to announce Cisco WebEx Meetings for Android and Cisco Mobile for Android.

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Technology, Kids and a Guinness World Record

On October 2, 2010, the day after Singapore celebrated Children’s Day, close to two thousand children and Cisco volunteers led by Edzard Overbeek, President of Cisco’s Asia Pacific and Japan theaters, created a little piece of history by attending the World’s Largest Art Lesson across 12 countries and 33 locations around the globe.

Sitting in Cisco’s Singapore office, Peter Draw, a gifted young artist with a passion to bring joy to the lives of underprivileged children through art, achieved his dream of reaching out to hundreds of children simultaneously thanks to Cisco’s technologies including TelePresence and WebEx.

The event was recognized by Guinness as a new world record but the real rewards lay in the squeals of laughter from the children who came from different backgrounds, different cultures and different nations; united for those few hours through a combination of technology and good old fashioned drawing.

Roll video…

httpv://www.youtube.com/watch?v=KMCHueGVzPU

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Cisco and Samsung Evolve Partnership to Transform Business Mobility

Last week, Samsung’s MOBILE UNPACKED 2011 event brought a new level of collaboration between Cisco and the mobile device leader. Together, Cisco and Samsung announced a set of solutions designed to transform enterprise mobility, enabling organizations to leverage the wave of mobile devices coming through their doors.

At the event, the President and Head of Samsung’s Mobile Communications Business, Mr. JK Shin, called 2011 the year of the ‘smart mobile devices,’ and unveiled the successor to the Galaxy S smartphone, the Samsung Galaxy S II. Not only is it one of the world’s thinnest dual-mode smartphones, but it comes business-ready with a suite of Cisco enterprise-class solutions and applications for Android:

Ray Smets, VP & GM of Cisco’s Wireless Networking Business Unit, announced the availability of Cisco Mobile and WebEx for Android, underscoring the value of collaborating and communicating from anywhere, across any platform. Ray also covered how Cisco and Samsung are transforming enterprise mobile security with Cisco AnyConnect on Android, allowing organizations to provide reliable and easy-to-deploy encrypted network connectivity for mobile workers everywhere.

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Use Social Media to Sell Smarter: Insights from our WebEx Event

On Feb. 3rd, Brian Fetherstonhaugh, Chairman and CEO of OgilvyOne facilitated a WebEx featuring a panel of thought leaders who shared their knowledge and experiences in using social media to create powerful sales strategies. In part one, Brian shared some amazing research about the changes social media has made to the sales cycle. Today, in part two, we’ll hear from the panel. You can listen to the entire WebEx here.

Meet the panel:

Sam Decker: founder of Mass Relevance. He worked with Dell on their ecommerce engine and also was CMO of Bazaarvoice. Now he is curating content. All of the millions and billions of pieces of content around the world, he pulls it together and curates it so that marketers and salespeople can engage with buyers.

Barbara Weaver Smith: founder and president of The Whale Hunters -- a strategic sales coaching firm. They help small businesses grow explosively by finding bigger customers and signing up bigger deals.

Sergio Balegno: director of research with Marketing Sherpa and MECLABS. His company has a phenomenal repository of over 7,000 case histories for the marketing and sales community.

The discussion in Part One focused on how the sales/buying cycle has really changed because of social media. As a result, selling has changed too. In part two, the discussion turned to evidence of this change and tips for dealing with it.

Is this change in buyer behavior happening in small businesses as well?

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