Defining Your Approach to Workspace Video
A companion post to “Techwise #83 -- Extending Video from Boardroom to Workspace”
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Definitions are changing. Is your dictionary up-to-date?
Workspace. The definition of the workspace has changed because the workforce itself has changed. Many employees are still sitting neatly in offices and cubicles, but they are also now global, remote and mobile. They still come together in boardrooms and all-hands meetings, but they also come together in virtual environments, sometimes from their hand-held tablet in a hotel lobby.
Work. The definition of work itself has changed, and workers are spoiled on speed. Information flows more like fast food than a sit-down dinner. Just to make it more challenging, travel budgets that use to enable face-to-face contact have been slashed and will never return to the “good old days.” This has created new communication gaps that need to be filled to stay competitive in this new Nascar race… and IT leaders are holding the keys.
Collaboration. Collaboration technology has a new definition too. It used to mean sticking a document in a shared folder so multiple people could access it. Now it refers to the complete set of tools that workers use to connect with each other and get the job done. As Robb Boyd describes in his Keys to the Show segment, this includes using video in places outside the classic “videoconferencing room.” And just to make it tougher on IT, it’s a highly situational choice about which tool gets used and when. Read More »
Tags: call manager, collaboration, tandberg, video, WebEX, workspace
The Balance Question
For those of you who have checked out my presentation “Confessions of a Radical Collaborator”, you know that I love my job and I love my bike. Cycling for me is chance to get out of the office and move my body, feel the wind in my face, and really be a part of the outdoor experience. I feel strong riding up a hill and nothing but sheer exhilarating fun speeding down one! I’ve learned to trust my own momentum…physics really do work!
Riding a bike (like most things in life) is all about balance.
Remember when you first learned to ride a bike? We all do.
It's all about balance.
My father and mother owned a busy diner and just didn’t have time to teach me after school. They asked their cook and family friend, Sunny, to explain basic bike skills to me when the kitchen was slow. Sunny was patient and kind and when he took the training wheels off my pink, banana-seated, two-wheeler…I felt pretty confident.
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Tags: collaboration, debra chrapaty, WebEX
Often when you mention pillars of salt, people think of the story of Lot’s wife, but there are positive connotations of this expression also. Salt is a staple of life in part because it helps the body turn food into living tissue as well as playing a key role in transmitting nerve pulses. The human body cannot produce salt; it has to come from a source outside the body.
Ubiquity in mobility, like salt, is really quite important. The value of a network is proportional to how well, and how often, end points are connected. The number of end points successfully connected is one metric of a useful network. The number of locations from which a client can connect to other clients is very much a measure of network value. One of the greatest shifts we’ve seen in the mobility market over the last few years is that from islands of connectivity like conference rooms, bullpens and so forth, to truly ubiquitous connectivity. For example, a smart phone allows us to connect effectively from most places we are physically located. I probably set a personal record in 2010 for how many WebEx meetings I had in my car; very cool and for me, highly productive
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Tags: mobile, twitter, WebEX, wifi, wireless
Way Cool. There is no other way I can describe our new WebEx for the iPad app version 2.0 that is available as of today from the Apple App Store. It brings the compelling high-quality, multi-stream video conferencing features to the iPad app we announced last month– and the experience rocks. With a swipe of a finger or a quick tap you can instantly see the video of all meeting participants, zoom into full screen video of just the active speaker and toggle seamlessly between video and the content being shared. We’ve also added highly requested host capabilities in this release. It is quite simply the best experience we have delivered in my eight years here at Cisco WebEx.
When we first ventured into the world of mobile apps almost two years ago with the Cisco WebEx app for the iPhone in January of 2009, I knew it would be “Cool”, but what I didn’t realize at the time was just how truly valuable these new mobile apps were going to be. Based on our usage data, regular conversations with customers and my own personal experience I can now confidently say that WebEx mobile really does improve business productivity by enabling all participants, wherever they are, to easily join a WebEx meeting and collaborate fully. This trend is only accelerating thanks to mobile tablets which are ideal form factors for consuming rich media such as meetings. Our usage of the WebEx app on the iPad is much higher and growing faster than usage on smartphones. Others are seeing this too; just this month, Cisco WebEx was named one of the Top 15 Essential iPad Apps for Work by PC World.
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Tags: Applie iPad, Applie iPhone, Cisco Cius, iPad apps, Mobile Apps, WebEX
What if you went into your office and all of the meeting rooms were empty? Yet when you looked around, you could see work being done, ideas being shared, and deadlines being met.
More and more at Cisco, this is how a normal workday looks for many of our employees. Through the capabilities of Cisco WebEx Meeting Center, Cisco employees now work together virtually more often.
We use WebEx Meeting Center in several ways. Work teams that have members located around the world use it for audio or video conferences, or for online collaboration sessions, where they share presentations, documents, and desktop applications. Because it is easy to start a WebEx session, I can collaborate with my team at any moment.
We also use WebEx Event Center to hold large, virtual meetings, such as our annual global sales conference that involved 19,000 participants worldwide. And because users can access the WebEx Meeting Center service over the Internet, we have gained a simple, cost-effective way to communicate for business continuity during a pandemic, a natural disaster, or other situation when employees can’t go to work in a Cisco office.
WebEx Meeting Center is deployed as a hosted service on the WebEx collaboration cloud. This means we no longer need to maintain the network infrastructure for online collaboration, we don’t have to worry about supporting peak traffic loads, and users can access new features as soon as they are available.
Usage levels have exploded as WebEx Meeting Center has proven to be very popular among Cisco employees. That popularity is producing great value for our business, especially for cutting our travel budget in half. But it may make Cisco’s meeting rooms very lonely places to be.
For a closer look at how we use WebEx at Cisco, take a look at our interactive collaboration experience here.
Tags: collaboration, launch, meeting center, tools, WebEX