Cisco Blogs


Cisco Blog > Collaboration

No Voice? No Problem

Guest Post from Bonnie Ho, Collaboration Product Marketing Manager at Cisco:

28. That is how many days I’ve worked in complete silence…not saying a single word.  As a product marketing manager here at Cisco, my days are typically filled with back-to-back meetings and talking regularly for 8+ hours a day, 5 days a week. I know you’re probably wondering two things: Why did I do this? Or more importantly, how was I able to do this?

I was recently diagnosed with vocal cord nodules, which is a mass of tissue that grows on the vocal cords due to strenuous voice practices. Those who use their voice constantly are susceptible to getting this, including teachers, singers, politicians and apparently Cisco product marketing managers.

My doctor recommended 4 weeks of complete voice rest to allow the nodules to shrink away and fully recover. Being the social person I am, and knowing how my job requires me to talk constantly, how was I ever going to survive in the workplace without talking for 28 days?

Read More »

Tags: , , ,

Get More Out of WebEx: Short Mini-Tutorials Offer Fast, Easy Tips

New to WebEx and need some help? Love WebEx but ready to try some advanced features?

We have what you are looking for.

We have put together a library of mini-tutorials to help you. You can view the library here. If there’s something you’d like to know how to do and we don’t have it, we’ve set up a Facebook discussion page where you can post your request. Here are a few favorites: Read More »

Tags: , , ,

When Work Goes Beyond “Work” – Making the Human Connection

“What are we going to do? How are we going to keep in touch?” asked Laurie Leiker, the Director of Training and Development at Transcend Services.

Transcend is a leading provider of clinical documentation solutions for healthcare organizations. Located in Atlanta, GA, Transcend Services is a public company serving more than 250 hospitals and health systems, with a workforce of 1,950+ domestic medical language specialists (MLSs).

Interestingly, more than 75% of the employees at Transcend Services work offsite with 100% of the training department team working remotely. They use WebEx Training Center to keep in touch so despite their geographic distance, they are still close.

Life Happens, Creativity Ensues

Working remotely this is still a tight team. “We work together but we also care about each other outside of work,” Laurie explains.

When a maternity leave started before it was expected, the team got worried. Read More »

Tags: , , , , , ,

Let’s Dance: The Three Essential Traits for Collaborative Leaders

“Let’s dance!”

As a young executive working for the German media company Bertelsmann, I was part of a team that was asked to make some substantial organizational and technical changes in our New York City office. In mid-December we brought all the employees together for a big holiday party and end-of-the-project celebration. I was attending the party with a manager who had just come over from our German headquarters. Although we had a wonderful band and a large dance floor, no one was dancing.

The party was not going well.

Suddenly my German colleague stood up, reached out his hand to me and said firmly “Debra, dance with me!” I was a bit self-conscious (being the sole couple dancing) but soon people got up and joined us and the party took off. As the song ended my colleague and dance partner gave me some advice I have never forgotten.

He said, “Debra, when you lead, you must lead in all things!”

Read More »

Tags: , ,

Web Conferencing Keeps You Connected While Cutting Costs

Meetings become more productive when employees can participate anywhere, any time

It’s no secret that most people dislike meetings. Employees often equate meetings with sitting around stuffy conference rooms, wasting valuable time in unproductive ways, and even hustling through airports to catch a red-eye flight. It’s easy to forget that meetings are important for building consensus, making decisions, and getting your product or service to market. So what’s the best way to ensure meetings are productive and cost effective? Simply, web conferencing.

A web conferencing solution elevates meetings into streamlined, collaborative sessions. The technology requirements are minimal, especially if you choose a hosted or Software-as-a-Service (SaaS) solution, and most employees already have the necessary phone, computer, and Internet connection (a webcam is optional). This means that employees can easily meet with anyone from any location, share data quickly, and collaborate in real time. For many smaller businesses, eliminating the need to travel for meetings is the greatest cost- and time-saving benefits.

WebEx, Cisco’s SaaS web conferencing solution, has been leading the market for 15 years. That means there’s very little risk to a small business adopting this technology for the first time.

Read More »

Tags: ,