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HCA Declares Cisco WebEx a “Home Run” for Training and Outreach

The Director of IT solutions at Hospital Corporation of America, the world’s largest private health care facility operator with 199,000 employees, has reported high satisfaction with HCA’s recent implementation of Cisco Webex, saying it “has exceeded even our expectations.”

Andrew Kerr, who oversees IT resources for what he called a “very large dispersed workforce” staffing 163 hospitals in 20 states, described his positive Webex experience in an April 24 Cisco webcast presenting Webex advantages in healthcare environments.

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Five Things You Can Do To Support Your Team Right Now

It’s not enough just to hire the best people for your business; good managers become their guide, coach and cheerleader as well.

Your employees want to do well and you have the opportunity to help them. Here are five things you can do to encourage them. When you are getting the best out of everyone on your team, you will also succeed.

1. Give Your Team a Clear Purpose

How your business performs is by and large dependent on its people, and those people need to know that their individual goals are helping move the company forward.

Derek Johnston, senior executive at the Centre for Competitiveness, recommends that all team members need to know exactly what they are trying to do, just as a sports team agrees what the objective is (get the ball in the net, cross the line first). This is one of the first things you can do to make team members work effectively.

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Five Lessons from the Front: Using Tech in Education

Here are tips from the experts. They feature advice and case studies of how teachers and districts are using tech in education. All of these WebEx sessions are on-demand, so you can watch them when you have time.

Blend Traditional and Online Learning

Blending traditional classroom instruction with online learning is bridging the achievement gap, as many public schools now offer hybrid classrooms.

Aventa Learning/K12, Inc. in partnership with the Santa Clara County of Education, explain the blended model: how it can build a broader range of engaging and rigorous courses, how to customize an online learning solution and they provide insight into the financial and educational benefits. Watch it.

The Power of Writing

California’s 2007 Teacher of the Year Alan Sitomer talks about sensibly incorporating technology and new literacies.

He explains why Read More »

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Online Meetings and Events: Tips for Making Them Better with Social Media

While your next online meeting may happen on WebEx, that doesn’t mean it’s the only channel you should use to make your meeting successful. Social media can be a wonderful compliment to your meeting or event.

Here are a few tips for using the most popular channels in your meeting mix.

Facebook
If the meeting is public, Facebook is great for posting pre and post event information. Before the meeting, post the invite with registration information. Post event, post a blog or screen grabs with links to the recording or a post-event whitepaper. To reach new people, consider a Facebook advertisement. It’s easy to target your reach and control your spend.

Twitter
Twitter is a great channel for driving pre and post event traffic to your site: ahead of time for registration and afterward for the recording. But Twitter is also an excellent way to engage folks during your meeting. By creating a “back-channel” conversation, you can get feedback and ideas from participants who may be too shy to speak up during the meeting. You can also grab great sound bites during the meeting and tweet them so others will be drawn to your content. Use hashtags to extend your reach.

LinkedIn
Publicize your events on LinkedIn to attract a business following. Make sure your company page is up to date and turn on the status updates feature that works very much like Facebook. You can also create a LinkedIn group to create a special interest Read More »

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After Two Years in the Cloud, New Paradigms Prevail

Co-written by Bryan Mobley, Director, IBSG Service Provider

The business world’s rise to the cloud has been dramatic and increasingly rapid. From an initial attitude of vague interest mixed with trepidation, organizations have begun to embrace the transition in a big way. Some are already realizing the expansive benefits in costs, efficiency, and innovation that come with this game-changing technology.

To keep with the pulse of cloud migration, Cisco initiated a series of roundtable discussions two years ago. The philosophy of each meeting was to bring together 10 to 20 decision makers from a variety of enterprises, midsized businesses, and government agencies. So far, we’ve held 15 of these discussions across North America. In addition to providing a unique opportunity to share our thought leadership, these sessions provide an ideal forum for hearing our customers’ thoughts on cloud: the benefits, the inhibitors, and even a few war stories. In the end, however, it is the advantages of cloud that spark the most contagious conversations.

Here are some of the key trends that have emerged from two years of discussions:

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