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WebEx Social Is Here

October 12, 2012 at 12:30 pm PST

This last weekend Cisco launched the new implementation of our enterprise collaboration platform, Cisco WebEx Social and what an exciting update it is! Read More »

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Cisco at GSX: Stocking the Collaboration Toolbox with the Right Tool for Every Job

August 30, 2012 at 4:55 am PST

Which tool is more important: a stud finder or a hex wrench? You don’t need to be terribly tool-savvy to know there’s a place and a time for each to shine; a stud finder would come in handy to hang a heavy shelf but be useless when adjusting a bike derailleur.

When it comes to employee collaboration, the “go-to tools” are multiplying as the workspace is changing.  Some employees still do the bulk of their work from behind a desk at company headquarters; others split their time between the office and more on-the-go locales; still others need “full mobility” with access to the best software collaboration offerings available so work can happen in coffee shops, airplanes, hotel rooms—wherever.  To support these shifts in the way work gets done, Cisco announced some big changes to its unified communications licensing scheme this week at its virtual sales conference, GSX.

With today’s announcement, Cisco is now:

- offering software-only licensing. Prior to this, getting Cisco unified communications meant acquiring a license and a Cisco phone. No more; now, Cisco’s UC offerings can be managed and deployed as a true software platform. While many will still choose to start with a hardware phone, others will choose another device, like a PC, a tablet or even a smartphone as their main communication and collaboration tool. It is now up to you. Read More »

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New Business Opportunities and Benefits of WebEx Social

July 27, 2012 at 8:57 am PST

With the recent updates to Cisco WebEx Social (formerly Cisco Quad), we’re more excited than ever before about the business opportunities and benefits of this enterprise collaboration platform.

As Cisco’s first customer, we in Cisco IT have been providing a perfect example of how Cisco WebEx Social can be successful in a global organization, with our internal deployment known as the Integrated Workforce Experience, or IWE.

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Avoiding Silos: Integrating Social Business and Unified Communications

Many in the media have observed that this year’s Enterprise 2.0 conference represented an inflection point in the industry. There is growing interest in how organizations can move beyond stand-alone community sites and leverage social collaboration to “get work done” within business processes. We see the same trend. Discussions Cisco had with attendees, as well as discussions heard during many of the conference sessions, have shifted from a debate about tools to a transformational conversation regarding social business. The transition from a technological focus to one that examines business value requires leadership teams to act more strategically to avoid social silos.

At the June Boston event, I had the opportunity to participate in a panel session,”Integrating Unified Communications and Social Business“, that addressed a critical foundation of this new conversation. Moderated by Irwin Lazar, VP and service director, at Nemertes, the panel examined how social collaboration and unified communications can be integrated into a seamless experience to “get work done”; how companies can best address business and IT management issues; and what organizational changes need to be considered to solidify planning around all forms of collaboration. The clear message coming out of the panel discussion was that “social + UC” is a market convergence trend that will change how organizations examine current and future enterprise collaboration platforms. We agree. Cisco WebEx Social has been designed from the ground-up to include instant messaging, presence, voice, video, and conferencing as core platform capabilities. Below are other highlights and reflections from the panel discussion: Read More »

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Can You Hear Me Now

On June 19th, Cisco released WebEx Social which encapsulates Cisco’s ability to “Work Your Way” by letting the user have mobility, security, and flexibility which coincides with Cisco’s philosophy of work-life balance. -- WebEx Social

With the ability to be anywhere, anytime; our productivity could be limitless and it brings our technology into our modern World of “Go, Go, Go!”  At the same time, how great would it be to be able to have that great cup of Joe served by our favorite Barista while hosting a WebEx about our Quarters projections!  Or let’s take this another step into the realm of Government; how great would it be to have the mobility, security, and flexibility at the fingertips of those gathering necessary sensative information in order for the decision makers to make the best decision possible.  This aspect of “Work your Way” is what the Military along with many other Government Agency’s are wanting to achieve.   

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