we-are-listening
The We’re Listening Blog Series: Improving Cisco Customer Experiences – What We’re Doing to Address Your C …
3 min read
Many of you take part in our annual satisfaction surveys. You share opinions, discuss challenges, and make valuable recommendations. More than 65,000 customers and partners responded to our survey during the first half of FY13. For this installment of the “We’re Listening” blog series, I asked Joe Pinto, Senior Vice President, Technical Services, to review […]
The We’re Listening Blog Series: Investing in Reliability and Speed
1 min read
In this installment of the “We’re Listening” blog series, Sheila Jordan discusses how our technical investments make a difference in your cisco.com experience. Sheila is Cisco’s Senior Vice President...
The We’re Listening Blog Series: Increasing Efficiency in the Technical Assistance Center
2 min read
In this installment of the “We’re Listening” blog, Steve Young discusses how Cisco’s Technical Assistance Center (TAC) teams are using collaboration processes to solve customer problems faster. Steve is...
The We’re Listening Blog Series: Making It Easier to Do Business with Cisco by Simplifying Order Management
In this installment of the “We’re Listening” blog, Kathy Harrington, VP of Global Service Delivery, delves into actions taken by...
The We’re Listening Blog Series: Simplifying the Entitlement Experience through Streamlined Access Management
3 min read
The “We’re Listening” blog continues to look at actions taking place across Cisco to improve your experience working with us. In this post, Jim Fuller, Senior Director of...
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