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Help Me Replace My Internet, So I Can Call You Over It

January 27, 2014 at 9:00 am PST

I was thinking about security over the last month or two; it comes to mind pretty often when working in technology and when listening to news coverage of technology. But that’s not my topic today. I got a bit distracted.

You see, when I was very young, my mother would lose her glasses regularly. While her vision wasn’t quite as bad as mine is now, she was still very challenged without the glasses. And she’d always say the same thing when she misplaced them: “Robert, help me find my glasses and I’ll help you look for them.” Read More »

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Don’t Get Caught by These Phone System Pitfalls

Watch out for unexpected costs, tricky contracts, and poor customer service

When you’re purchasing a new phone system, your research shouldn’t stop with your company’s list of must-have features and functionality. Although a VoIP solution has many benefits, whether you choose an on-premise solution that you install on your local network or subscribe to an Internet-based hosted voice service, you should be aware of potential ”gotchas“ that can increase costs and hinder the phone system’s performance. Phone system pitfalls most often involve budget, contract, and customer service issues.

(See this post to learn more about how to find the right phone system for your small business.)

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