We continue to evolve the ways we interact and communicate. Still, telephony remains a foundation element of business communications. Even as we bring technologies into the collaboration mix, telephony is still a default option for many situations. It’s ubiquitous. It provides real-time, personal, human interaction that’s critical to communications with peers, customers, partners.
Given the importance of telephony, we’re always pleased when recognized for having powerful technology products. Continuing a history of recognition that goes back 12 years, Gartner named Cisco a leader in the 2014 Magic Quadrant for Corporate Telephony. Gartner maps companies in the telephony space according to their “ability to execute” and “completeness of vision.” Cisco lands in the top-right of that grid.
Gartner 2014 Magic Quadrant for Corporate Telephony
Our unified communications and telephony products are the most prevalent of our collaboration portfolio. The core of our corporate telephony platform, Read More »
Tags: Cisco, collaboration, Gartner, IP Phones, Magic Quadrant, SIP, telephony, voip
Sam O’Daniel (better known as the Startup IT Guy) has put together a short list of steps to take when starting or just simplifying your business information technology. If the next couple of months are your slow season, you can get these steps in motion to have a better handle on IT in the new year. From signing up with a cloud productivity suite to establishing a vendor relationship for purchasing to streamlining network hardware (on Meraki gear, of course!), these 4 steps will help get you out of IT support and put your focus back where it belongs – your business.
Read the full article here.
Tags: #ciscochampion, hardware, meraki, small business, voip
Cisco IT supports all its services with a global service management and delivery team. I am the service owner for the IT UC and video team; we own the strategy, planning and delivery of voice and video services throughout the Cisco enterprise. Read More »
Tags: cisco rms, coc-unified-communications, CUCM, jabber, lifecycle, management, monitor, phone, rms, UC, UCS, unified communications, updates, virtualization, voip
Every company gets phone bills. Whether you use hardware phones or laptop software phones or mobile phones, video phones or audio phones, your calls have to get carried over the some service provider’s network, and that costs money. Read More »
Tags: coc-unified-communications, CUCM, gateway, long distance, PSTN, teho, UC, unified communications, voip
How does Cisco keep voice costs down with our Unified Communications voice service? Read More »
Tags: coc-unified-communications, CUCM, dial plan, teho, UC, unified communications, voip