voip

3 min read

We continue to evolve the ways we interact and communicate. Still, telephony remains a foundation element of business communications.  Even as we bring technologies into the collaboration mix, telephony is...

1 min read

Sam O’Daniel (better known as the Startup IT Guy) has put together a short list of steps to take when starting or just simplifying your business information technology.  If the next couple of months are your slow season, you can get these steps in motion to have a better handle on IT in the new […]

1 min read

Welcome back! We take things to the street in this episode of Engineers Unplugged. Ronald Beck (@tallnetninja) and Mark Gonsalves (Cisco) discuss real world two-way communications when there are radio interoperability challenges. Enter IPICS server and the policy engine. Because you really want comms in the field to work. This is a great episode full […]

3 min read

I really do not why I don’t care much for Voice Over IP. It’s certainly technical. Heck man, if you’re stuck on QoS, go ask a voice geek. Resellers are begging for more voice engineers, so it’s a great career path. You can really do some very cool things with it that your end users […]

1 min read

Collaboration technologies power a new way of working where everyone, everywhere can be more productive through face-to-face and instantaneous communication.  In previous posts, we’ve discussed how VoIP, TelePresence and Mobile Collaboration are reshaping the government workspace. For those organizations that often forced to do more with less, flexibility in service models is essential to accessing […]

2 min read

After more than 15 years of working in the telecommunications and IT industries, I’ve seen firsthand how people use technology to make a difference and change lives. While there are innovative uses of technology across all industries, nothing continues to impress me more than how collaboration technologies are reinventing education. As we’ve seen time and […]

1 min read

In today’s digital world, communication platforms matter. In a recent Cisco Government blog post we looked at how antiquated communication systems hold back government agencies. The same holds true for educational institutions. Legacy TDM and Centrex systems are costly to manage and limit collaboration, precluding schools and universities from truly embracing the advantages that next […]

2 min read

Communication is key, yet too many government agencies voice platforms are living in archaic times. As government agencies are turning to collaboration technologies like voice, video and mobility to increase efficiency and lower costs, many are faced with outdated voice platforms like Private Branch Exchange (PBX) and Time Division Multiplexing (TDM) .  However, the shift […]

1 min read

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