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Another Milestone: Gartner Names Cisco a Leader in Telephony

We continue to evolve the ways we interact and communicate. Still, telephony remains a foundation element of business communications.  Even as we bring technologies into the collaboration mix, telephony is still a default option for many situations. It’s ubiquitous. It provides real-time, personal, human interaction that’s critical to communications with peers, customers, partners.

Given the importance of telephony, we’re always pleased when recognized for having powerful technology products. Continuing a history of recognition that goes back 12  years, Gartner named Cisco a leader in the 2014 Magic Quadrant for Corporate Telephony.  Gartner maps companies in the telephony space according to their “ability to execute” and “completeness of vision.” Cisco lands in the top-right of that grid.

Gartner 2014 Magic Quadrant for Corporate Telephony

Gartner 2014 Magic Quadrant for Corporate Telephony

Our unified communications and telephony products are the most prevalent of our collaboration portfolio. The core of our corporate telephony platform, Read More »

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Summary: The First 4 Steps to Simplify Your Small Business Information Technology

Sam O’Daniel (better known as the Startup IT Guy) has put together a short list of steps to take when starting or just simplifying your business information technology.  If the next couple of months are your slow season, you can get these steps in motion to have a better handle on IT in the new year. From signing up with a cloud productivity suite to establishing a vendor relationship for purchasing to streamlining network hardware (on Meraki gear, of course!), these 4 steps will help get you out of IT support and put your focus back where it belongs -- your business.

Read the full article here.

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Non-stop Wireless at Johns Hopkins Hospital

June 30, 2014 at 10:42 am PST

Johns Hopkins Medicine is one of the leading health-care providers in the US. The Johns Hopkins University School of Medicine is consistently ranked as one of the top Medical Schools in the US and the Johns Hopkins Hospital is consistently ranked #1 in the US for 21 years in a row! In a previous blog in 2012, we described how the Cisco Wireless LAN controller 7.5 release enables wireless networks to recover with no client re-authentication in the event of a primarily controller failure. In this blog, I will share more details about unified access deployment at the Johns Hopkins Hospital with particular focus on the High Availability design.

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Patients are the focus at Johns Hopkins Hospital. Johns Hopkins uses state-of-the-art technology in their hospitals to ensure that patients get the latest advances from surgical tools, radiologic imaging suites with the best diagnostic capabilities to something as humane as sound-absorbing private rooms for each patient. Read More »

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UC – How does Cisco IT Support and Manage its UC Services?

Cisco IT supports all its services with a global service management and delivery team. I am the service owner for the IT UC and video team; we own the strategy, planning and delivery of voice and video services throughout the Cisco enterprise. Read More »

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How to Make Free Phone Calls at Work – 5 Tips from Cisco IT

Every company gets phone bills. Whether you use hardware phones or laptop software phones or mobile phones, video phones or audio phones, your calls have to get carried over the some service provider’s network, and that costs money. Read More »

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