Two of Cisco’s finest will be presenting a breakout session today, April 2 at the 2012 Department of Defense Intelligence Information Systems (DoDIIS) Worldwide Conference in Denver, Colorado.

Mike Harttree, Technical Solutions Architect, and Gary Hall, Chief Technology Architect, will present “Survey of Wireless & Mobility Architectures for Communication and Collaboration,” from 3:20 p.m. to 4:05 p.m.

Mobile and wireless technologies are transforming the way the world works. Personal and corporate mobile applications enable individuals to collaborate in new ways to improve their productivity. One of the great myths in the Intelligence Community and Department of Defense is that security concerns prevent wireless technologies and mobile devices from being used in support of a mission. The reality is that the wireless infrastructure is already in place and is expanding rapidly throughout the DoD community. How this infrastructure is integrated into enterprise and mission architectures is the key to successfully deploying more wireless capabilities and protecting information such as classified data, when it is transmitted over a wireless medium.

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Tags: collaboration, dod, DoDIIS, Gary Hall, Mike Harttree, mobility, Secure Communications, TelePresence, vdi, Virtual Desktop Infrastructure, voice over IP, voip, wireless

Like many large enterprises, Cisco makes a lot of phone calls.  Cisco previously used a lot of TDM trunks from multiple carriers to carry thousands of voice calls from our North American Cisco offices to the PSTN. The problem is, we had over 100 TDM trunks we were paying for every month, to carry our voice calls for these sites.  Four years ago we started looking around for a more cost-effective and manageable way to support all these calls.  After a good deal of searching, screening vendors and testing, we finally found it, using Session Initiation Protocol (SIP) trunking technology.

For the Cisco campuses in San Jose and Research Triangle Park (RTP), we will replace over a hundred PRI (23 channel) TDM trunks, used for long-distance voice calls for all of our North American sites, with SIP trunks.  The new San Jose link is a 250 Mbps SIP trunk carved out of a 10 Gigabit Ethernet WAN access line, while the RTP link is a 20 Mbps SIP trunk carved out of a 45 Mbps DS3 WAN access line. Together, these SIP trunks give us the capacity to carry over 2400 concurrent calls and a total voice call volume of 2 million minutes per month.
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Tags: coc-collaboration, long distance, SIP, SIP trunk, voice trunk, voip

In this final installment of our four-part customer testimonial, we take a look at Valley Sleep Center’s relationship with Invision Technology Solutions. The Cisco certified partner took the time to educate Valley Sleep Center employees about the latest technological innovations while also understanding their needs to build the right network. To further optimize the buying experience, the partner helped Valley Sleep Center utilize advantageous Cisco financing options. As a result, the company was able to upgrade affordably. We hope you enjoyed this customer case study. What can the right network do for your business?

Part One of the Valley Sleep Center

Part Two of the Valley Sleep Center

Part Three of the Valley Sleep Center

Watch Part Four>>

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Tags: Cisco, Cisco certified partner, Cisco financing, Cisco Partner, Invision Technology Solutions, right network, sleep clinic, solution, Valley Sleep Center, voice over IP, voip

Need a new phone system? These resources can help

A phone system is critical to your company’s success. Without it, your business would be, well, out of business. A voice system that is cloud-based or that runs over your existing IP network provides several advantages over a traditional private branch exchange (PBX) system—from improving customer service and increasing employee productivity to saving your company money.

In this last installment of our Technology Roundup series, we provide resources that can help you choose the voice system that best fits your small business.

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Tags: phone system, small_business, small_business_phone_system, Voice_over_IP, voip

How many people does it take to manage the service infrastructure supporting over 150,000 hardware phones, 50,000 soft phones, and 10,000 room and desktop video devices. That’s the size of our UC infrastructure at Cisco, and today we manage all our voice, voicemail, and video services with an integrated voice and video Tier 3 operations team of 25 people, and another 5 people supporting contact center applications and services. We do this by continually finding new efficiencies – learning new ways to support existing services so we can spend more time learning how to support the new technologies.

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Tags: coc-collaboration, endpoint, infrastructure, IPT, operations, organization, support, telephony, TelePresence, UC, unified communications, unity, video, Voice, voicemail, voip