A unified communications solution provides the tools to work from anywhere on any device
Whether telecommuting is a privilege for your employees or a necessity for your small business, chances are good that at least a couple people in your company work from home or while on the road. Many small companies enable telecommuting via a virtual private network (VPN), which is a good first step in giving employees remote access to business resources on your network. But for folks to be as productive away from the office as they are in the office, they need additional collaboration tools provided by unified communications (UC). If you’ve built the right network for your business—one that supports your existing needs and future applications—you can more easily add UC to further untether your mobile employees. Read More »
Tags: small business, UC, unified communications, Voice
Measuring the quality of voice calls that are carried across a corporate network often comes down to just two key questions:
1. Availability: Will calls go through the first time and every time?
2. Quality Metrics: How do we know how well the call sounds to all of the connected parties?
In this two-part post, I’ll describe how Cisco answers these questions through the tools and processes we use for monitoring voice call quality.
Read More »
Tags: availability, coc, coc-collaboration, cuom, monitoring, UC, unified communications, Voice, voip
Here’s a Thursday quick quiz: What integrates social networking, voice, video, and unified communications into one workspace? Is it:
b) Microsoft Office
c) Cisco Quad
If you chose “c” then go get yourself an ice cream cone! But seriously, Cisco Quad, just like your ice cream cone, is pretty sweet—it’s a powerful enterprise platform that can improve business productivity, and accelerate growth by bringing content, business applications, communications, and enterprise social software into a single, intuitive experience.
So how does it work? Quad is a truly unified communications platform, with blogs and wikis. Users can also schedule meetings and engage in instant messaging, voice, and video communication, as well as manage and share documents.
Ready to leverage Quad at your own office? Right now, partners can take advantage of the QuadNow program, which offers Quad at a significant discount—95% off the list price.
Read on for details on the program, as well as to watch a demo of how Quad works.
Read More »
Tags: blogs, Cisco Quad, partners, unified communications, video, Voice
The Cisco vision of the mobile network of the future is one that continuously adapts, enabling people to connect and communicate how, when, and where they need to, without relying on pre-defined fixed infrastructure. This is exemplified by the Cisco Mobile Ready Net solution architecture.
In a split-second world where the stakes can be extremely high, mobile users are working beyond the boundaries of traditional networks. People who perform vital functions like police officers, first responders and firefighters, defense and military personnel managing disaster recovery or running planes, trains or ships must be able to connect, collaborate and share information in any format, from anywhere at anytime with no stopping to set-up a network.
The 5900 Series Embedded Services Routers fit perfectly into this solution by providing highly secure data, voice, and video communications to stationary and mobile network nodes across wired and wireless links. That is why it is a pleasure to announce updates to the 5940 Embedded Services Router and the launch of the 5915 Embedded Services Router today!
Watch below as Brad Boston, senior vice president, Cisco Global Government Solutions Group discusses the enhancements and launch and be sure to visit http://www.cisco.com/go/5900 for additional information!
Press Release: Cisco Extends Mobile Networking Portfolio for Military, Public Services and Transportation Personnel Operating on the Go
Tags: 5900, 5915, 5940, Brad Boston, Cisco, communications, data, embedded services router, global government solutions group, mobile, mobile ready net, network of the future, secure, series, video, Voice
Cisco IT maintains about 21 Cisco Unified Communications Manager (UCM) clusters to support 150,000 hardware phones and 51,000 software phones used by our global employees, contractors and contact center agents. In general, Cisco IT likes to stay up to date, and upgrades to most major releases of the Cisco UCM as soon as possible – frequently this occurs before the code is available to our external customers. We do this to take advantage of new features and to help the product developers identify needed improvements before the release is made available to customers.
Read More »
Tags: cluster, coc-collaboration, CUCM, server, support, UC, unified communications, upgrade, Voice