Have you ever wished that your coffee were automated?
Do you like Chicago in November? Do you want to talk to industry experts? Do you want to know how voice, video and data converge on the plant floor?
All answers point to ‘Yes’!
Rockwell Automation Fair is fast approaching. It will be held at the McCormick Convention Center, Chicago, from November 15th-17th. Over 13,000 attendees are expected to attend this annual showcase of manufacturing solutions. The event is free for attendees, and Cisco will have a major presence there.
If someone in your corporate building makes an emergency call, will responders know where to go? Years ago a phone was always in one location, and the phone number was as good as an address for identifying where you were. With IP telephony features for mobility, and with software phones that travel with your laptop, it can be hard to identify the physical location where a call is coming from.
At Cisco, we use several approaches to providing the right location information for emergency response. And we’ve learned how a simple portion of our dial plan can have a dramatic and painful impact on our Emergency Response system. You may find these ideas helpful for configuring emergency calling and response capabilities at your own sites.
Today, there is lots of buzz around the big news from Cisco and our ecosystem partners with the launch of next generation VXI validated solutions. If you missed our launch event, you can still get all the details online via our community.
Pretty cool but, why is virtualization important for government agencies?
cost control, more than ever government agencies are focused on strategies to improve operational efficiency and reduce costs
flexibilty, allow government workers ability to work in different workplaces, from city hall to public works, with choices of different combinations of virtual desktops, voice, and video devices including latest smartphones, tablets, and Cisco Virtualization Experience Clients (VXC)
security, better security and control of information in the data center rather than distributed endpoints and with the ”bring your own device” (BYOD) to work phenomenon, security is more critical than ever
uncompromised, helping government agencies achieve mission objectives without compromising cost or resilience mandates
In Part 1 of this post, I described how Cisco IT addresses the first key question—about reporting on voice service availability. In this Part 2, we’ll cover the second question: How does the call sound to all of the connected parties?
Cisco IT Metrics for Measuring Call Quality
Although it seems counter-intuitive, the best source of information about voice quality may not be the people who were on the call. Of course, user trouble tickets about problems such as static and echo can be important indicators of bigger issues in a voice system. But we often find that users don’t report voice quality issues, so additional tools are needed.
A unified communications solution provides the tools to work from anywhere on any device
Whether telecommuting is a privilege for your employees or a necessity for your small business, chances are good that at least a couple people in your company work from home or while on the road. Many small companies enable telecommuting via a virtual private network (VPN), which is a good first step in giving employees remote access to business resources on your network. But for folks to be as productive away from the office as they are in the office, they need additional collaboration tools provided by unified communications (UC). If you’ve built the right network for your business—one that supports your existing needs and future applications—you can more easily add UC to further untether your mobile employees. Read More »