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Model “A Day in the Life …” for Better Collaboration

There’s a lot of collaboration technology out there and deciding which technology to invest in can be daunting.  How often have you heard of a company making a major investment in technology for it to become “shelfware” and never see deployment?  How often have you heard of a company that’s deployed a technology, yet nobody in the company is willing to use it?  How often have you heard of a company that has several products from different vendors that do exactly the same thing?

It doesn’t take much to realize that each of these situations has a negative impact and the cause of each situation stem from different reasons, but usually with the best intentions.  Shelfware occurs because of undeployed licenses in ELA’s or quantity purchases for better per seat pricing.  Unfortunately, the business doesn’t grow and the company is obligated to pay for unused licenses.  Other times, a company deploys a product with great features that is too complex or doesn’t integrate well with workflows and remains unused.  Lastly, individual departments may make purchase decisions based on their needs without consulting IT or other departments resulting in redundant solutions that compete internally with each other.

In considering collaboration strategy, it is key to consider Read More »

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Cisco IP Phone Certificates and Secure Communications

Securing Cisco IP phone communications is important that helps organizations protect trade secrets and facilitate business and compliance requirements. Cisco IP phones support secure communication for both control and data channels. The security that is incorporated into Cisco IP phones includes the encryption and authentication of signaling communications between the Cisco IP phones and the Cisco Unified Communications Manager. Moreover, Cisco Unified Communications Manager supports encryption, authentication, and anti-replay protection of the voice packets that are exchanged between Cisco IP phones.

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Extending the Cisco WebEx Cloud Platform to Social Collaboration

With advanced collaboration technologies like video conferencing and enterprise social software, companies are rethinking the way they traditionally have done business. Social collaboration adds a new layer to the communication experience, allowing companies to innovate, grow, expand into new markets and increase productivity. It can provide unmatched benefits to an organization including:

  • Easier access to resources and expertise
  • Contextual, real-time communications through integration with voice, IM, conferencing and video.
  • Time and resource savings that drive better utilization of existing systems
  • Social networking with less risk though rules-based policy management
  • Simplified content management
  • More effective information discovery

This week at Enterprise 2.0 in Boston, Cisco makes some announcements around our social collaboration strategy and the extension of our market leading Cisco WebEx cloud, which I describe in detail in this video blog. Read More »

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Welcome to the New Cisco Perspectives Blog!

Welcome to the new Cisco Perspectives blog.  This new blog features real Cisco customers as they share their Cisco experiences with you.

The customer stories found in the Perspectives blog span a breadth of Cisco technologies, products, and services, and provide additional insights into Cisco business solutions.

Your voice is important, too! We hope you will become an active participant in and visitor to the Perspectives blog. As our customers relate the important role Cisco plays in their business, we encourage you to ask questions, share content, and add your own perspectives.   Looking forward to hearing from you!

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Cisco Updates Mobile Ready Net Portfolio for Use by First Responders, Military and Government Markets

Cisco today announced enhancements to its 5900 Series Embedded Services Router (ESR) product line, including the 5940 ESR and 5915 ESR, to bring improved performance and added features to the ruggedized routers. The updates expand the capabilities of Cisco Mobile Ready Net solution architecture, establishing a scalable mobile network that connects organizational resources with a high degree of security to connect users how, when and where they need.

The Cisco Mobile Ready Net solution is the platform for extending information sharing and collaboration to highly mobile users, even those operating in the most severe and remote locations. The solution’s architecture targets the critical challenges of mobile networking environments, including size, weight, power, router-radio integration and ad hoc networking.

Enhancements to the 5900 Series ESR include IP Multiplexing, WAAS Express, improved performance, support for an extended number of Call Manager Express end points, Dynamic Link Exchange Protocol (DLEP), Federal Information Processing Standard (FIPS), Common Criteria, USGv6 and IPv6 Ready Logo certification and much more.

For more information, please visit:

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