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What Users Want

For most users, the network is as mysterious as what’s under the hood of their car.  When the engine starts to sputter, the average driver has no idea of whether there’s a problem with the carburetor or injection system.  They just want their car to work.

It’s the same with networks for many organizations.  Users don’t want to get bogged down in the details of network performance and efficiency.  What they care about is reliability, performance, and responsiveness at the level they work at: the application level.

This trend is leading to changes in how service providers guarantee service.  Today, Service Level Agreements (SLAs) offer assurance of network availability and reliability.  As more organizations move to cloud, these SLAs will evolve towards application-level guarantees.  Uptime will be defined not just in terms of network access but also how consistently applications are delivered.

The beginning of this trend can be seen through cloud providers like Vodafone.  In “Optimizing Your Network and Applications” Vodafone describes how it is leading the industry by offering its Cisco Powered iWANaaS with integrated Application Visibility and Control (AVC) technology. Read More »

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Cisco Partner Weekly Rewind – February 13, 2015

Partner-Weekly-Rewind-v2Each week, we’ll highlight the most important Cisco Partner Ecosystem news and stories, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week:

Off the Top

Value Incentive Program (VIP) 25 has launched and Robb Berger stopped by the Partner Blog this week for an update. Interested in the latest changes to VIP’s structure? Check out Robb’s blog for an overview, and then head over to Partner Central on Cisco.com for a deep dive. (Please note: All partner links to VIP information require a partner login.)

Innovating Beyond Technology

Xander Uyleman blogged this week on how Cisco partner Vodafone has added value to its Cisco Powered Unified Communications service with its unique pricing model. It is an interesting look at innovation in the cloud, and it’s a short, easy read. Check it out and let us know what you think!

Internet of Everything (IoE) Campaign

There is a $19 trillion opportunity in IoE. Claim your share by connecting the unconnected! Check out this campaign in order to share your story and access marketing resources to start conversations about IoE. Read More »

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Innovating Beyond Technology

When people talk about innovation, they typically refer to the underlying technology and its benefits to users.  For example, articles on innovation in the cloud often describe the new features and applications organizations can now access and the ways these will transform how they do they business.

Innovation, however, can go far beyond technology.  Sometimes, how technology is delivered is as important as the technology itself.  There can even be innovation in how a customer pays for services.

In their blog “How Predictable is the Cost of Your Cloud?” Cisco partner Vodafone describes how it has added value to its Cisco Powered Unified Communications service offering through their unique pricing model.

According to Vodafone, one of the benefits of unifying an organization’s communications is the ability for users to work where they want.  For many users, this means they can stay connected even when traveling in other countries. Read More »

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What’s In Your Network? And What Are You Going to DO About it? Call Vodafone!

Network customers have always bought networks for one and only one reason: to run their applications over them.  Yet for most of that time, those networks have been largely oblivious to the composition of the network traffic they carried.  Traditional network tools could tell you whether your network was having a lot of errors, or whether a given link or interface was congested, but they couldn’t tell you what was congesting your network, beyond the limited granularity of a few well-known ports.  Finding out that you’ve got a lot of HTTP or HTTPS is not very helpful in finding out whether you’re swamped by personal traffic that needs to be controlled, or by legitimate business traffic that requires an increase in effective bandwidth.

Read More »

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MWC 2013: IoE and the Evolving Mobile Architecture

I had the great privilege of participating on a panel at Mobile World Congress 2013 along with our customers, Deutsche Telekom and Vodafone, and my peers from Ericsson and Huawei. We discussed the evolution of the Network Architecture for mobile service providers.

From the infrastructure to the user, everyone agrees that the future will both bring and be driven by significant changes to the Network.  In particular, by bringing together access, network and cloud we will create new business opportunities and enhanced user experiences.

Let’s start with some technology trends and market transitions: Read More »

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