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Business Process Outsourcing Made Better with Unified Workspaces

Just imagine.  It’s HR benefits enrollment season.  And you’ve left your annual selections to the last possible minute.  And it’s the last day of the enrollment period.  You find yourself feverishly dialing the support line, hoping that by some stroke of luck there’s still an HR analyst around to help you wade through an employee guide (that you were supposed to have read two weeks ago but didn’t).  Read More »

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Video: Experts Discuss New Cisco-Vmware Joint Solutions Showcased at #VMworld

Despite all the rumblings in the media about the future of the Cisco and VMware relationship, the two companies announced at VMworld last week that they will expand their strategic partnership to deliver next generation cloud infrastructures.  Hear directly from Rahul Tripathi, Director of Product Marketing at Cisco and Nitin Brahmankar, Senior Director of Strategic Alliances at VMware, about latest joint product offerings at VMworld 2012 in San Francisco: Cisco UCS E-Series, which takes virtualization to branch offices and Cloud Services Router (CSR) 1000V, which seamlessly extends enterprise networks into external clouds.

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Cisco UCS Technology Innovation Drive OpEx and CapEx Savings for Microsoft Environments

It’s been a busy week as Cisco has been active with Microsoft’s Windows Server 2012 launch activities around the world. We’ve spoken with customers at events in Toronto and New York City with many more in person and digital events to go…

While the week’s focus was on Windows Server 2012 and the datacenter, I thought I would orient this post on how our UCS server family architecture is already benefitting customers in their own Microsoft focused environments. Below is a snippet of metrics, all from publicly available Cisco case studies, and they each demonstrate how Cisco UCS not only advances your data center forward technically but also drives efficiencies in OpEx and CapEx budget spend:

  • 97%Young America. Increased their server virtualization rate from 20% to 97%.
  • 80%National FFA – This nation-wide organization significantly per server reduced management time.
  • 70%Secure 24 – U.S. based service provider saw a tremendous reduction in datacenter cabling.  
  • 66%Microsoft – One of Microsoft’s Redmond, WA based datacenter achieved double digit power savings.
  • 40%Human Kinetics – Illinois based health and lifestyle firm recognized a large reduction in server acquisition costs.
  • 12 weeks to 10 minutesING Direct (Australia) – Large financial firm experienced a drop in the time needed to provision a new banking environment.
  • 2 Days to 2 hoursVolunteer State Community College – Tennessee based college improved the time required to deploy a desktop for students.
  • $1,575 to $80Slumberland – Mattress retail firm in the U.S. achieved a reduction in per server management cost.

Cisco’s UCS server family, as well as our other datacenter assets such as our Nexus switch family and Cisco Advanced Services, support the full range of Microsoft environments – Windows Server, Exchange, SharePoint, SQL Server, and VDI. For virtualization, we’re hypervisor agnostic, too so Hyper-V, VMware, etc. are equally supported.  Bottom line is  Cisco technology will help create a better datacenter for you while also being friendly to your OpEx and CapEx budget spend.

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Meet Intelligent Automation at VMworld this Week!

Welcome to San Francisco for one the most exciting events of the year!

Here’s a short blog post that will help you connect with the Intelligent Automation team at VMworld and learn about new solution developments and releases. In particular, you will be interested to see a brand new demo featuring Virtual Network Management Center 2.0. VNMC is a centralized device and security policy management software, which works together with Cisco Virtual Security Gateway (VSG) and the Cisco ASA 1000V firewall to manage security on Nexus 1000V virtual switch series.

Other Intelligent Automation and Unified Management demos offered in booth #1213 include:

Cisco Intelligent Automation for Cloud
Network Services Manager

And make sure you mark your calendar to attend one of these theater presentations to learn more about what Cisco can offer your organization:
• My First Cloud Get Started with Cisco Cloud Management from Cisco Data Center
This session will discuss how Cisco Intelligent Automation for Cloud enables IT to move from manual to flexible automated provisioning of physical and virtual resources, while maintaining existing processes and governance, increasing IT efficiency.  Monday, August 27 10:30am Cisco booth

• Virtual Network Management Center 2.0 from Cisco Data Center
Join us to learn about Cisco’s latest VNMC release.  Tuesday, August 28 11:00am Cisco Booth #1213

• Private Cloud Case Study with Cisco Management and Orchestration from Cisco Data Center
Join this session to learn about the challenges Cisco IT has solved by implementing cloud management and orchestration technology to provide internal private cloud services. Tuesday, August 28 11:30am Cisco Booth #1213

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VMworld and… Customer Experiences with the Business Value of VXI

Are you making last minute plans for VMworld?  Filling out your agenda, and realizing there just isn’t enough time to take it all in?  This year like last, will be packed with valuable sessions, labs, keynotes, and the like, but before we get to the shenanigans taking place there, let me share something hot off the presses.

Just this week, we posted a brand new study, conducted by Cisco’s Customer Business Transformation Team, sharing their analyses of two customers who’ve deployed the Cisco Virtualization Experience Infrastructure (VXI) Smart Solution.  More specifically, they looked at the savings associated with the migration of user workspace (traditional desktop along with a traditional TDM phone) to a fully virtualized workspace delivered via Cisco VXC endpoints (phone replaced with VXC 6215 delivering unified voice, video and virtual desktop), underpinned by Cisco Unified Data Center.

The tangible impacts are progressively revealed in incremental stages of implementation as customers go from:

Incremental Savings Derived from Implementing VXI at Various Stages

 A big contributor to the cost savings is not just the evolution of the telephony and video solution, but also the underlying data center infrastructure leveraging Cisco Unified Data Center, built on Cisco Unified Computing System.

I was going to paste a nice graphic from the analysis here, but that would be a spoiler, and I’m so not about spoiling stuff, so download the full document >> here <<

Now onto the shenanigans, I mean, VMworld…

If you’re exploring desktop virtualization, and more closely thinking about specific use cases you’re trying to address, like mobile power users, or business process outsourcing, this year’s event will be especially valuable to your organization.

Cisco and VMware have teamed up to deliver an holistic solution approach for organizations seeking to better empower mobile users to become truly untethered from the confines of their brick and mortar office.  These users are not solely defined by the need to access apps and data on a myriad of device options, but on the ability to collaborate with peers, partners, and customers, using enterprise-grade real-time communications media.  I blogged about it here.  Similarly we’ve plowed considerable focus into the use case of Business Process Outsourcing (BPO), one which bears increasing relevancy as businesses seek to leverage a global talent pool to handle functions like customer service, tech support, payroll, etc.  These environments depend on an extensive WAN infrastructure and uncompromised collaboration and communications, delivered securely.

So, what’s being served up at VMworld this year, from VMware and Cisco that will help you navigate these opportunities?  Here’s what:


2:30pm – SPO3336, “A Healthcare Provider’s Perspectives on Going Beyond VDI with Unified Workspaces, Moscone West, Level 3, Room 3007 – check this session out to hear from a major regional healthcare provider who’s implemented Virtual Workspaces, reducing IT OPEX, while improving clinician workflow


Are you going to the Steve Herrod keynote?  I can’t reveal details here, but if you’re not familiar with the Cisco UCS Express Solution for virtual desktops and simplified branch office infrastructure, you don’t want to miss this!  Not only that, but our own TechWise TV Guys (Jimmy Ray Purser and Robb Boyd) will be there, and to call it entertaining would be an understatement!  FYI – there’s a specially prepared music video involved, way better than Carly Rae Jepsen, so please vote for them!

All week long!

Visit Cisco at Booth 1213 – why you ask?  Well like last year I’m sure we’ll be in excellent proximity to the afternoon drinks/food reception, but besides that:

  • See the Business Process Desktop and Mobile Secure Desktop with VMware View, built on Cisco VXI, in action!
  • Learn about how Cisco Unified Data Center delivers a simplified, more scalable solution with consistent performance, for virtual desktop workloads
  • Attend our theater presentations on Cisco VXI, as well as our Ask-the-Experts whiteboarding area where you can fire-off your questions (of course with drinks and food from the reception in hand).

If you’re going to be at VMworld, definitely stop by and say hi.  (If not, it will likely be a very quiet, productive week at the office for you – so it’s a win-win either way I guess)

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