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Minding your WebEx Ps and Qs: Tips for How to Get the Most Out of Web Meetings

How many meetings have you spent being distracted by characters such as the heavy breather, the distracted driver or the hold music culprit? Web meetings can be a really productive way to stay in touch and work together with your colleagues and clients but there are many considerations to keep in mind to make sure you’re not a meeting offender. We pulled together a short video with some pointers to remind us all of the standard WebEx etiquette.

5 WebEx Etiquette Tips

1.      Look your best: WebEx is the ideal place to hone what we like to call your “business mullet”: business up top, party below the camera. If you keep things professional (read: no bathrobes or Hawaiian shirts), you can feel free to wear your sweats and slippers when not in view. Just remember to turn your camera off before you stand up or else be ready for the onslaught of office hazing. (see this in the video at :32)

2.      Know when to share video: Many computers and mobile devices now offer built-in cameras, which are a great way to connect with the people you meet with… but not every situation is the same. Use common sense – keep your camera off while you’re driving or in a chaotic environment such as the airport that will be distracting for others involved. Put it on when you want to have a more natural conversation or show product details and examples.  (see this tip in the video at :54)

3.      Keep your microphone muted: You can’t always control when your doorbell will ring, when the car behind you honks or when your neighbor’s dog will go after the mailman. When in doubt, keep your line muted (either on your phone or by manually muting yourself on WebEx). If you’re the meeting host, you also have the power to mute people manually so you don’t waste precious time asking the heavy breather to tone it down. Read More »

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New Social Media Ebook Offers Free Guidance to Cisco Partners

November 10, 2011 at 10:15 am PST

Many Cisco partners have indicated they want to learn more about how to leverage social media to generate leads, to listen to customers, interact, and network. But you’ve also told us you aren’t sure where to start. We’re here to help!

We’ve marshaled our resources and developed an ebook, “The Cisco Channels Guide to Social Media” to help Cisco partners develop a strategy, set goals, and launch a social media presence.

Take a look at our ebook, download a copy, and share the link via your social networks. Be sure to let us know in the comments if this book was helpful, if you have your own social media successes and insights to share, and which tools you’d like us to cover next time.

Keep reading to view the ebook and download your own copy.
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Machine Builders in my Factory?

As you know there are many changes in manufacturing operations today. These certainly relate to Operations Excellence, Continuous Innovation, Energy Management, even the Supply Chain and Customer Service world. There are technology changes and personnel changes. There are Global impacts as manufacturing companies compete in new regions and those same new regions sprout new manufacturers. And at the end of the day (or maybe the beginning?) there is a need for someone to build a specialized machine.

We have already seen the power of a converged (technologically) network. Ethernet/IP helps the controls world provide information to the IT world. We see this every day, where older proprietary networks are replaced by standard Ethernet. Here are some thoughts as they relate to specialized machine builders:

So, we have this technology that can unify us, Ethernet. Who knew that years ago I sold against Ethernet? But that was a different version. Today is new, with managed switches, managed services, and tomorrow is your new today.

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Higher Ed Loves Video!

I recently got back from a successful east coast jaunt and wanted to share some thoughts on my first Educause experience while they’re still fresh.

After marketing video across many verticals, I have to say I was nothing short of impressed with the level of attendee engagement we received from the Educause 2011 crowd around video.

Video and higher ed are a natural pair in many ways — video is the cornerstone technology for lecture capture and also helps make distance learning aspirations a reality. Along these lines, our new Lecture Vision solution announcement and demo were very well received and it was great to hear how universities have already started down the path to pervasive video.

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Trick or Treat?

As anyone with kids can relate, this time of year is one of the most fun, but challenging times of the year. It’s tough to be away from your family or traveling with so many holidays coming up and the kids buzzing with projects, decorations, costumes and school events.

I was recently in an all day planning meeting and got a text from my wife that our four year old daughter was dying to show me her new Halloween costume. Sure, this is something I could easily see when I got home, but have you ever tried telling a four year old to wait a couple days … or even a few hours? During a break I called home on Cisco Movi from my Mac. Seconds later, there was my daughter. Grinning ear to ear in her adorable flower costume.


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