Cisco Blogs


Cisco Blog > The Platform

Reflections on the Top Five Developments of 2011

It’s that time of year:  take a break, reflect, maybe clean up the hard drive.

I had a chance to do the reflection part last week, and came up with what I hope is a pretty good weave of what Service Providers experienced over the last 12 months.

Here is my ‘take’ on the top five trends of the whirlwind year that is still, for a week or two, 2011:

1.    In the crawl-walk-run sequence as it relates to the global shift to all-IP, 2011 went from “crawl” to “jog” — skipping “walk” entirely.

Think about it. Think about all of it, which is a lot, when it comes to the global transition to all-IP: Fixed networks; mobile Internet, Video, Cloud.

Across the world, wherever there is IP, there was monumental change in 2011. While 2010 was a year of anticipation and preparation, 2011 teemed with news and trends about the burgeoning Internet: more Video, more emphasis on mobile broadband; more work on keeping the “big iron” routing and switching fabrics around the world plumbed to keep up with demand.

We continued to do our best to keep up with the enormity of all-IP, with our ongoing VNI (Visual Networking Index) and Cloud Index forecasts. We’re still anticipating a quadrupling of Internet traffic by 2015, mostly because of video usage by mobile and “connected” IP devices. Lots more data here.

2.    Video (still) trumps as the biggest driver in Internet / IP usage. Read More »

Tags: , , , , , , , , ,

Enterprise Video Hits Barcelona!

Video is taking center stage this week at Cisco’s Collaboration Summit in Barcelona, Spain.

Analysts, Consultants and Cisco’s partner community are learning about how Enterprise Video is gaining a broader footprint, expanding from Video Communications, to also Video Content, and the ability to capture, transform and share video to anyone, anywhere.

Attendees can see Enterprise Video in-person on the show floor through a variety of demos that showcase any-to-any video and how it is truly changing the Enterprise landscape as we know it today.

Read More »

Tags: , , , , , , ,

The Virtues of Video

This article has been written by Jan Zanetis, Education Advocate for Cisco in Australia.  The original article was published in the December/January edition of Educational Leadership (EL). Visit EL to read the full version.

The Virtues of Video

Video-on-demand tutorials. International student collaborations. Virtual field trips to Australia. Schools can use interactive video to enrich students’ learning.

What if your struggling students could view demonstrations of difficult math concepts as often as necessary? Picture your students asking questions of an expert diver as she explores Australia’s Great Barrier Reef. Or imagine a motivated student in a remote location attending an advanced placement physics class without leaving home.

Providing such enriching learning activities, even with limited funds, is no fantasy; it’s possible through live, interactive video.

Read More »

Tags: , , , , , , , , , , , , ,

Enterprise Video and the Cloud – Are they a good match?

We’ve all heard the buzz about cloud, in fact Gina Clark just explored this topic as it relates to TelePresence last Friday.

But when does a cloud-based solution make sense for other video applications in the enterprise?

Read More »

Tags: , , , ,

Simplifying Global Voice Operations

Cisco IT has deployed voice infrastructure around the world in order to handle our 1+ million voice calls per day with high levels of quality and reliability. We used to manage this infrastructure with four separate regional teams: one managing the Western part of North America, another managing Eastern North America and Latin America, the third Europe/Middle East/Africa, and the fourth Asia/Pacific. But we found that this regional organization led to inconsistent operations because the regional teams had different ideas on how things should be done and they applied our corporate standards in different ways.

Our early lack of global consistency led to inefficiency in our support operations.   We would have people from different time zones trying to help troubleshoot problems and be unable to support an unfamiliar configuration.  And this meant that our regional teams had to provide around-the-clock support by themselves – which led to sleepless nights and frayed nerves.
Read More »

Tags: , , , , , , , , , , , ,