video

IoE and the Shape of Things to Come

3 min read

“May you live in interesting times,” the old saying goes. With its explosion in intelligent connections, the Internet of Everything makes this one of the most exciting times to be alive — ever. But you already knew that. The real fun begins when we consider that as dynamic as technology change appears to be in […]

February 9, 2015

COLLABORATION

Back to the Future in 2015: Marty McFly’s Contact Center

2 min read

In the 1989 movie Back to the Future II, Michael J. Fox’s character Marty McFly travels to the year 2015. He sees a future with hover boards, holograms, flat-screen TVs, and video calls. Not bad for predictions made over 25 years ago! But the movie didn’t give us a glimpse of what a contact center […]

January 22, 2015

DIGITAL TRANSFORMATION

Summary: Top 10 ICT Trends in 2015: are you ready for digital transformation?

1 min read

By Kevin Bloch, Cisco Chief Technology Officer, Australia and New Zealand One of the best parts about my job is that I get to spend a lot of time listening...

December 17, 2014

FINANCIAL SERVICES

Big Data Analytics Remains a Big Opportunity for Wealth Managers – Part I

3 min read

Wealth Management firms are spending billions on IT to differentiate in the market place. Yet the question remains, can “Big Data” have a material impact on the business? Can it deliver business outcomes by reducing risk, increasing assets under management, driving profitability, client satisfaction, products per client, client and financial advisor retention, all while improving […]

December 16, 2014

NETWORKING

Video & Software Updates Don’t Need To Overwhelm Your Enterprise Network

3 min read

Guest post from Lorenz Jakober Video growth is overwhelming the enterprise network We have all been there. At work trying to watch the live company all-hands video, or the latest training, or perhaps even the latest YouTube video. But all we end up with are pixelated videos that take forever to start and constantly re-buffer. […]

December 11, 2014

COLLABORATION

Expressway: The Invisibility Cloak for Mobile & Remote Users

2 min read

Improving workforce productivity is about more than telling employees to work harder, do more, and think faster. It’s about giving them the right resources and removing barriers so that they can do more.  One way Cisco is helping organizations improve productivity is by making our technology invisible to users.  We’re designing our products to be […]

December 2, 2014

HEALTHCARE

Santa Visits Children’s Hospitals Across North America using Cisco Video Technology

1 min read

December is here and that means that Santa Claus is putting the final touches on his list and checking it twice. For the eighth year, Cisco is teaming up with medical centers across North America to provide children who are hospitalized during the holidays the opportunity to show Santa what good little boys and girls […]

November 13, 2014

FINANCIAL SERVICES

How U.S. Banks Can Transform Customer Interactions to Increase Profitability

3 min read

You order a movie online and additional suggestions pop up, based on a deep knowledge of your likes and dislikes. You plan a vacation and similar suggestions appear, reflecting your...

November 6, 2014

FINANCIAL SERVICES

Join Cisco in Chicago at BAI Retail Delivery 2014!

2 min read

It’s that time of year again! On November 12-14, the Cisco Financial Services team will be attending BAI Retail Delivery 2014. This year, we’ll be showcasing exciting solutions for the Digital Bank — innovations that provide seamless, cross-channel engagement and meet escalating consumer demands while reducing operating costs, and increasing sales within your institution. Cisco […]