I talk to customers virtually everyday as part of my job, and even though they thoroughly believe in the operational and transformative benefits of video collaboration, they tell me there’s still more we can do to help simplify the process for implementing video pervasively. So, at Cisco’s Collaboration Summit last week, we unveiled a host of technologies designed to do just that – grease the skids for driving video collaboration everywhere using an intelligent approach that is connected, adaptive and intuitive.
Cisco’s strategy for enabling pervasive video is aligned around three key strategies and, as such, so do our product innovations:
On November 5, retail financial services business leaders from around the world will gather at BAI Retail Delivery 2013, the financial services industry’s most comprehensive and relevant event of the year. Cisco in collaboration with Intel® will showcase our solutions portfolio that enables the Omnichannel delivery model and how it applies to various consumer banking experiences whether at home, in the branch, or on the road, to support seamless customer experiences and grow your business.
Today’s empowered financial services consumers expect a seamless experience. They want to engage with their bank when, where, and how they choose. While innovating to meet their demands, banks also must increase sales, grow profits, and reduce operating costs. Cisco executives will be at the BAI Retail Delivery Conference to demonstrate our Omnichannel sales enablement solutions that will help you:
Our demonstrations will show how Cisco can enable retail banks to be more intimate and responsive to their clients’ needs; driving increased client satisfaction and wallet share through seamless customer experiences, while at the same time enable business growth. Read More »
At Cisco, we’re committed to evolving and enhancing the collaboration user experience -- connecting you to the experts you need, regardless of location. But user experience goes beyond that. It’s also thinking about ways to delight you -- with a simpler AND superior user experience. Whether that’s with high-definition voice and video on “every pane of glass”, to sharing content in meetings using your device of choice, to bringing the worlds of personal mobile devices and corporate IT owned and managed closer together.
Given the proliferation of mobile devices that have entered the workplace, you probably don’t find my comments around a focus on user experiences for the mobile worker too surprising. However, what I think might be surprising to you is that we’re placing an equivalent level of commitment to drive innovation on user experiences for the worker at the desk.
Why would we do this? I’ll tell you. Consider primary research we commissioned this past summer of 2300 global enterprise and mid-sized company end users and decision makers. The study indicated 70% of users work primarily from a desk 4-5 days per week. Read More »
The collaboration market is on a transformational journey. Workloads and use cases such as web conferencing, telephony, video, and file sharing that started as separate islands at first, are now rapidly converging. With those islands come complexity of integration and interoperability, which means experiences can suffer.
Two key things Cisco is focused on is making collaboration simple to use, deploy, and buy; and pervasive by reducing cost and extending the value of existing investments. This week we announced Collaboration Systems Release 10 (CSR 10), the first time Cisco is converging voice, video, and content sharing across our portfolio to provide the best possible user experience whether you choose an on-premise, cloud, or fused model.
I’m excited about the fantastic new experiences we are enabling. Here are a few scenarios to help highlight what is now possible:
First Day on the Job
My first day at Cisco, I was told “everything is on the web,” Read More »
It wouldn’t be an SCTE Cable-Tec Expo without a stellar lineup of technical papers and workshops – even better because each one happens twice, to alleviate trade show schedules.
This year’s program features seven papers and presentations by my engineering colleagues, and a breakfast. Food first: Please join us at 6:30A on Tuesday for a Light Reading breakfast session titled “Monetizing Wi-Fi,” featuring Jared Headley, Senior Director of SP Mobility for Cisco. Here’s a link for more info.
A deep-dive on DOCSIS 3.1 and “downstream convergence layers,” researched and written by John Chapman, SCTE Cable ‘Hall of Famer’, Cisco Fellow and CTO of its Cable Access Business Unit. It’s part of the Pre-conference DOCSIS 3.1 Symposium, which runs all day (10A-4:15P) on Monday, October 21. (In room 309, if you’re going.) John’s a DOCSIS pioneer, and always worth seeing, especially if you harbor any curiosity about how MAC-layer data will get onto the PHY layer – and lots of other 3.1 detail.
The amount of video distributed over IP is growing fast. John Horrobin focuses on this phenomenon in a session, titled “Implementing End-to-End IP Video Solutions,” drawing from lessons learned in field deployments to compare multicast to unicast and switched techniques. His paper and presentation, titled “Pioneering IP Video in Cable Networks,” also explores current events in the combining network, and how it will evolve in step with CCAP deployments. Gateways with 16 and 24 tuners, that can deliver signals to connected devices over Ethernet, MoCA and Wi-Fi, are also detailed. John’s on at 1:15-2:30 on Monday, 10/21, and again on Thursday from 2:30-3:45.
The decades-old old engineering challenge – how much to store, vs. how much to stream – is Read More »