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Unified Gateway: More is better, but sometimes less is more!

There are times where more is better; more sunshine, more vacation time, more cupcakes!

However, less is also good. Think of a round of golf, or perhaps root canals!

Or how about the quantity of customer premises equipment (CPE) you need to deliver a compelling video and data experience to your subscribers?

Imagine one box of tricks that does the lot... and more!

Well at Cisco, we just made one.

It’s called Read More »

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5.5 Million Video-Optimized Wireless Set-top Boxes Shipped… and Climbing!

This past January proved to be somewhat of a milestone for Cisco as we surpassed 4 million shipments of our Video-Optimized Wireless Set-top Boxes (VoWs). The momentum clearly seems to be continuing for these flexible and versatile set-tops in the home as, come May, we will have shipped over 5.5 million units.

Hardly surprising really.

Untethered by chords, these boxes offer consumers some handy benefits that are sure to enhance the viewing experience.

Take flexibility for example. Your customers no longer need to place their TV on a wall with a coax outlet. They can put it wherever they like. Inside, outside, it really doesn’t matter. That way, they can move the set-top to Read More »

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Turn Meeting Rooms into Collaboration Rooms

These days it’s pretty rare that my meetings include only the people in the room. I work in a global company and my co-workers are spread out across the world. We work successfully together any time and from wherever we are through video collaboration. Video isn’t just a nice bonus: 87% of remote users feel more connected to their team and process when using videoconferencing, according to a recent GigaOm report.

You have conference rooms. Adding video should be easy. We agree. And that’s a big part of the focus for our latest endpoint products, announced last month.

The Cisco MX Series endpoints turn meeting rooms into collaboration rooms. Our design philosophy is what we consider “Scandinavian simplicity meets Californian approachability.”

All these collaboration room systems were built on the same philosophy:

  • Simplicity
  • Appealing design
  • Easy installation
  • Intuitive, consistent user interface
  • Improved quality, performance
  • New intelligent video collaboration experiences

This expansion in the MX Series means you can bring Read More »

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Why We Will Forever and Fondly Remember The 2014 NAB Show

By now, those of us who attended this year’s National Association of Broadcasters convention are back home (or onto the next trip!) The last of the crates are packed out, we got the job done, and we’re ready to move on to NCTA or the Cable Show, then ANGA.

But before we file 2014 NAB along with other trade show memory, I wanted to take a moment to call out a few things high points. This NAB represents a milestone, even a leap forward in the broadcast industry’s slow-but-steady transition to all-IP technologies.

The question is not if, or how gradually, but when and how soon!

Cisco is a company that hails from the Internet. We make equipment and software that is seeping into other industries. This takes time. We know that, which is why we began developing tools and technologies for video broadcasters and service providers over two decades ago. (In Internet time, that’s a lot of cycles…!)

But this time, Read More »

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What do WebEx QoS and Phone Troubleshooting Have in Common? Part 2

April 25, 2014 at 12:07 pm PST

What do WebEx QoS and Phone Troubleshooting have in Common?

If you read my previous blog then you’ll already know that the answer is Medianet. In Part 1 of this 2 Part blog series I discussed the new reverse Metadata capability, provided by a Cisco network, that allows an Enterprise to enable granular QoS marking for all the different media streams that make up a WebEx meeting. In this 2nd instalment, we’re going to take a look at how we can extend Medianet’s Mediatrace capability to Cisco’s 79XX, 89XX and 99XX IP Phone portfolio.

The other recent innovation for Medianet is Prime Collaboration’s ability to now invoke a Mediatrace for a number of IP Phones models that don’t support the MSI (Media Services Interface). As these devices cannot originate Metadata, it has been previously impossible start a Mediatrace through end point selection for telephones in Prime Collaboration. It is now possible, reactively and proactively, to troubleshoot voice quality issues on 79XX, 89XX and 99XX devices, using the same combination of Medianet and Prime Collaboration tools that have previously only been applicable to personal and room based video systems. Take a look at one of my previous blogs, “Medianet in Action”, for some additional background material on video troubleshooting. The demonstration below shows how to start a Mediatrace for a pair of phones.

Read More »

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