My biggest take-away from today’s set of announcements? Customers just cannot get enough of Cisco video collaboration products.
Our new Cisco TelePresence MX800 Dual, for example, was not a planned product. But after experiencing the vast, single 70-inch screen of the original MX800 (now called MX800 Single), customers told us they wanted more of that great experience. They wanted a dual-screen version. And enough of them said it that we had to oblige; hence, the MX800 Dual with two expansive 70-inch screens to show video and content equally and brilliantly.
And not just dual screens, but dual cameras. What was once an option is now standard. The MX800 Dual is only available with the dual-camera, speaker-tracking system, because here again customers spoke. For the type of large rooms where the MX800 Dual is useful, dual cameras are required for the best visual experience. A single camera would only capture the full view of the room and participants would appear relatively small within it. Dual cameras bring the active speaker(s) full screen, basically giving everyone a front row seat and giving the meeting greater focus.
The MX800 Dual also comes to market with a few other notable enhancements that are enabled by the new Collaboration Endpoint Software 8.0 platform for Cisco room-based video systems. We are transitioning to this new software platform from what you may recall as the TC platform with TC 7.3 as the last release. The TC platform served us well for a long time, but the hardware that supported it was running out of processing power. We were forced to move to a new platform in order to continue to bring you the innovative features that you’ve come to expect from Cisco.
And innovate we did. Collaboration Endpoint Software 8.0 introduces these key new features: Read More »
Tags: Cisco, collaboration, Enterprise Connect 2015, intelligent proximity, mx800, TelePresence, video conferencing
It’s not an industry-specific thing. Video conferencing can provide business benefits no matter the industry. Retailers and financial institutions are employing video to interact with customers. Medical professionals are consulting with one another across distance. Manufacturers are addressing production issues more quickly and thoroughly.
Where the need for interaction exists, so does the potential for video conferencing to add value. Once upon a time, suggesting a meeting over video was folly. It was too complicated, expensive, and it required equipment housed in the hallowed halls of the executive wing (and maybe an IT guru).
Now it’s on my smartphone, tablet, and laptop. My kid can figure it out. Hurdles cleared. Check.
A recent Forbes Insight article, “Boost Innovation with Video Communications,” outlines eight ways video can provide business advantages. Here’s my take on four of them.
1. Reduce travel costs.
Making video conferencing available up and down the org chart not only reduces travel, but it removes distance as an impediment to collaboration. Although I’ve decreased my personal business travel, I work with far more people outside of my primary work location than I ever have before. And our collaboration is more successful.
Read More »
Tags: collaboration, Forbes, jabber, productivity, Project Squared, travel reduction, video conferencing
With the near year come new resolutions. For many people, among those at the top of the list is getting a new job.
For human resources leaders, the resolutions may be to get more creative to find new talent, and to retain and grow the existing talent. This challenge is even greater when you are attracting a new generation of workforce.
By 2015, millennials will make up 36% of the American workforce. They are more mobile than previous generations; they want greater choice on how and where they work. They feel comfortable with technology and they’re used to being connected and collaborating all the time.
Video conferencing is one of the best technologies HR can use right away to attract, retain, and develop millennial employees. Once seen as a nice-to-have, video conferencing for business use has come a long way. It’s no longer just a big, expensive system in a large conference room where you need IT’s help to get it to work, nor is it relegating to consumer-grade video chat, bypassing IT. For businesses that use the right video conferencing solution as part of their overall communication tools, they see an immediate business impact.
Here are six top benefits we see from our customers:
Read More »
Tags: Cisco, collaboration, HR, Human Resources, infographic, video conferencing
As I am sitting in heavy traffic on the way home from work, my finger tips tapping impatiently on the steering wheel, my mind wandering… I suddenly think of the Chinese program that I am so glad to have recorded on TV. Without this convenience, I would have missed it.
I can’t help but reflect on how big the opportunity is for companies to deliver information via pre-recorded, on-demand, interactive video.
Just recently, I was talking to my colleagues about how different time zones often make it difficult to attend conferences live. Thankfully, we can access the recordings. These can save so much time and let us catch up with the topics that matter most to us.
One of my colleagues also pointed out how valuable the leadership briefings are to keep employees informed. Although we’re based in the UK and Cisco headquarters are in California, we do like to get regular updates and feel involved. She said that she watches the meetings on demand from her laptop or on her iPad while travelling.
If only more companies made more of their communications available in this way… Read More »
Tags: business edition 6000, Cisco, collaboration, TCS, TelePresence, video conferencing
How can you make the most of every opportunity to delight your existing client base?
How do you identify new areas to expand your business?
How can you improve employee engagement?
These are just a few of the challenges that organizations face today.
Deloitte’s Human Capital Trends 2014 survey explores “two major themes underlying this year’s trends: globalization and the speed and extent of technological change and innovation.” The survey authors also describe the challenge of employee retention and engagement as — after leadership — the second-most urgent issue for the organizations surveyed. The challenge is not simply identifying and keeping staff, but creating a “passionate and compassionate” place for them to work.
In its own survey, Virgin Media found that 78% of U.K. employees believe that companies need to offer “anytime, anywhere” work flexibility to attract and retain staff.
Therefore, with increasing globalization and the need to support flexible working environments to retain and nurture talent, we rely more on collaboration technology to build strong relationships with colleagues, customers, and partners.
Create the Environment for Good Connections
How can you ensure that employees stay connected with colleagues and with customers and partners? Read More »
Tags: Cisco, collaboration, employee engagement, endpoints, TelePresence, video conferencing, video infrastructure