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Video Collaboration: Better Than Being There

March 13, 2013 at 8:32 am PST

This blog is first in a series of blogs glimpsing into the future of video collaboration.  The second blog in the series is “Video Collaboration: On Every Pane of Glass“. We encourage you to follow the series and let us know your thoughts.

To say that video is changing the way we communicate and collaborate would be the understatement of the decade. In their current form, today’s video communication and collaboration tools not only improve interaction and help to foster better relationships between participants, but they provide non-verbal communication cues that already add significant value  to those interactions. They help to better gauge the level of interest, engagement and overall sentiment of those participating, and that is useful and cool.

But video collaboration can deliver more than that. We think that with the explosion of video-enabled mobile devices, the availability of cloud platforms and applications, and the intelligence of the network we can add context, content, scale and make video even easier to use. In short, we believe that video collaboration can be made available on every pane of glass, that video can be as easy or easier than voice is today, and — most importantly — for many use cases, video collaboration can actually be better than being there. Some of these capabilities are available now and others in the near future.  Let me share a glimpse of what video can do for you.  Let’s start by exploring how video collaboration can be better than being there.   Read More »

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EdChat with Cisco Experts on Technology Trends and Solutions

March 11, 2013 at 7:41 am PST

Edu-Virtual-Forum 540x420 Cisco Now v3Education leaders and innovators around the world are transforming education today. Please join us on March 19th (Americas and EMEA) or March 20 (Asia Pacific), for the Cisco Virtual Forum for Education Leaders, to see how they are shaping the future of education.

During this free global conference, which you can attend from the convenience of your desktop or mobile device, you can participate in live roundtable discussions on leading-edge strategies and practical solutions that are improving the quality of education.  The Forum opens with a keynote session with Dr. Larry Johnson, CEO of the New Media Consortium, and Dr. Ellen Junn, Provost and Vice President for Academic Affairs at San Jose State University, on Trends Shaping the Future of Education. The keynote will followed by  breakout sessions for K-12 schools and higher education. There will also be a virtual exhibit hall featuring resources and information on how Cisco solutions can help transform teaching and learning.

The Virtual Forum will also feature live Moderated Chat sessions with Cisco education experts on the technologies supporting the latest trends in education including BYOD, flipped learning, social collaboration, ICT education, desktop virtualization and more. We’ll also include a session in Brazilian Portuguese.

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Personal Telepresence Expands Capabilities with Cisco Unified Communications Integration

There are a lot of things possible with just a touch of a finger, including video collaboration, thanks to the Cisco TelePresence EX Series. Since its inception, this family of personal telepresence solutions for the desktop has enabled employees to instantly collaborate face-to-face, whether separated by a hallway, a street, or several time zones. Now, tighter integration with Cisco Unified Communications Manager (CUCM) brings rich telephony features to the popular EX Series for a powerful voice and video solution.

The EX Series is simple to deploy and creates an in-person experience right from your desktop, so that you can enable faster decision making, enhance relationships and improve efficiency. It also seamlessly integrates with CUCM so you can more easily collaborate, for example receive and retrieve voicemail on your EX system, or receive telepresence calls on your mobile phone and then transfer the call to the EX once you return to the office. These and other rich telephony features are now available as a CUCM software upgrade (TE 6.0) for the EX Series.

Check out the video below and see how you can streamline your communications and start reaping the rewards.

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Cisco Networked Video Strategy: The Cisco Difference in Video

Part 2 of a 4-part series

In part one of this series, Cisco Video Collaboration Group SVP Marthin De Beer kicked off our exploration of the new Cisco Video strategy unveiled at Cisco Live 2012 in San Diego.

Video drives more traffic than any other application on the network and it’s changing how people communicate, collaborate, and consume content and entertainment. By 2016, we forecast 86% of traffic on networks will be video.

Using video is about the optimal experience for the task at hand – it is about creating that in-person experience from immersive TelePresence, but also about creating the best possible experience when you are on the road participating via your iPad.

When it comes to video, Cisco does three things differently to ensure superior end-to-end video experiences with greater efficiencies:

  • Architectural Approach: The Cisco Medianet architecture delivers superior experiences and efficiencies by integrating video capabilities all the way from the network to the application. Cisco video endpoints use Medianet to discover and configure themselves, dramatically reducing deployment cost. Medianet infrastructure provides detailed performance information, which allows IT organizations to detect and fix problems in a fraction of the time required by traditional approaches. Medianet also helps companies leverage existing investments to build new capabilities more cost efficiently, such as adding recording and sharing to TelePresence or providing common call control for voice and video endpoints. Cisco’s advantage comes from the network, which allows us to build and manage systems that best “understand” network performance, complexity, interactivity, and capacity.  While Medianet provides compelling experience and total cost of ownership advantages today, we believe an architectural approach like Medianet will become absolutely required as video becomes pervasive.

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Collaboration Technologies – Taking the Labor out of Healthcare Communications

Like most families, we are looking forward to the long Labor Day weekend.  It will be filled with family, ribs, beer, some yard work, and yes, some Cisco work.  And this year we will have a new guest.  The latest member of the Barney family, Hayden, arrived just in time to celebrate Labor Day weekend.  Although I am sure her mother is not looking back fondly on her recent labors, the rest of the family is.  And we are all grateful for the healthy little girl.

But I will have to tear myself away from Hayden, ribs, beer, and yard work for, yes, Cisco work.  But that won’t be as painful as it sounds.  Thanks to the advanced technologies at Cisco I can work from home.  The way I ‘labor’ has definitely changed.  I can collaborate over videoconference on my Cisco Telepresence EX-90 with a few of my colleagues to finish up a project while never leaving my house. I live in Ohio, and while my team is located in San Jose, for a few hours on Saturday it will be as if they are all at my house – except they have to get their own beer.

Cisco has changed the way we labor in many important ways, but no more so than when it comes to clinical care.  Cisco has created a platform with unified communications and video-based collaboration that is transforming the patient experience and clinical processes by bringing together physicians, specialists, therapists, patients and families together.  This collaboration can take place quickly without anyone getting into a car, train, plane or boat.  And it becomes stunning when you think about how this can impact the care of a child.

Imagine your child needs cardiac surgery.  And he needs a specialist.  But that specialist is several hours away from your home.  At the Great Ormond Street Hospital in London, Co-Medical Director Professor Martin Elliott, a pediatric cardio-thoracic surgeon uses information and collaboration technologies to improve the quality of care and the experience for the child and its family in a very meaningful way.  Listen to Professor Elliott discuss the experience for the medical team, the child, and the family as they prepare the child for surgery.

 

Collaboration technologies can improve not just the pre-surgical experience, but the follow-up care as well.

For the past 14 years, Dr. Patrick Byrne from Greater Baltimore Medical Center Johns Hopkins University has been making annual trips to countries in the developing world, volunteering his services to correct cleft and lip palate deformities in children. However, in many countries, including Nicaragua, the required post-surgical speech therapy care is simply not available. Using WebEx technology, Dr. Byrne and team can now provide that specialized treatment remotely for the first time ever. Within just three months of speech therapy conducted via WebEx, the doctors saw significant improvement in patients’ speech. The online meeting technology also proved the perfect tool to train local providers on best practices for follow-up procedures.  Listen in…

 

 

 

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