People often ask me what the future of room based immersive systems looks like, as more and more of us have the ability to launch a video call available, quite literally, at our fingertips – on our tablets, mobiles and laptops.
I recently spent some time with a colleague of mine, Richard Mullen, musing over the opportunities and challenges, looking specifically at three important areas for consideration… Read More »
Tags: collaboration, mobility, video collaboration, video interoperability
April 15th, what does this day mean to you? For most U.S. citizens, it isn’t a day to look forward to. That’s because it’s the day our taxes are due. While it is part of our civic responsibility, I would venture to say that few people really enjoy the tax season; even CPAs are crazed during this time of year. And it isn’t only the pain of cutting a check if you are one of the unfortunate ones who owes money; it is also the cumbersome process of getting your taxes done.
But I’ve noticed something a little different this tax season, ads about tax services are heavily focused on expertise vs. ease. TurboTax, TaxAct, H&R Block, you name it, all seem to be promoting the credentials of their tax experts and the quality experience you will have when you engage with them. This could be due to the added levels of complexity related to changes in rules and regulations from year to year, or it could be that people are having issues with accuracy. Regardless, the “experts” promise a better experience.
Read More »
Tags: tax preparation, taxes, TelePresence, video collaboration, WebRTC
This blog is third and final in a series of blogs glimpsing into the future of video collaboration. The first blog was Video Collaboration: Better Than Being There. The second blog was Video Collaboration: On Every Pane of Glass. We encourage you to read the series and let us know your thoughts.
Let’s face it, there are times when many of us have had a challenging experience connecting everyone in a meeting with video. Delivering an improved experience is equally important for the end users as is for IT.
From the end user perspective, intuitive interactions, icon-driven interfaces, voice features in video phones, integrated help guides, and the availability of better applications that deliver consistent user video experiences across their many devices are all good things. This in turn makes the users less dependent on IT, and reduces the barriers for deployment. It is really simple -- if a user likes what they use for these video experiences, then they will share it with other users and will help to onboard them. This leads to more people on the same platform, and as the video experience gets more broadly deployed, the benefits can be achieved by more people at more places. That is social networking 101. The BIG differences in the enterprise environment is that those new video experiences should be powered by an architecture and applications that deliver security, identity, quality, scale, reach and transparent integration with the rest of the IT applications the users require to work. But with the right architecture in place, the journey to a better video collaboration experience is well mapped and available from day 1.
From the IT perspective, these new video tools need to deliver business class, reliable, scalable, and highly integrated experiences. Video should be secure and video should be compliant. The software and hardware architecture should leverage the power of the network to make video as easy to turn up as voice. Having a single call control, conferencing, and management platform to administer all the services is key. Cisco is the only vendor in the market that can offer all these components (and the network layer integration). All these elements together help to make video a more effective business tool that drives video adoption and success.
We’re at a tipping point leading into the next wave of video innovation, delivering pervasive business benefits for users across the organization. Making video as easy as voice is a big step forward that spans the end to end user experience.
Cisco has been driving the waves of video innovation -- helping businesses to empower, engage, and innovate -- every step of the way:
- From the first wave when we pioneered with the first architecture for voice, video and integrated data (AVVID) we helped to deliver video over the network as a communication tool.
- Then Cisco drove the movement of video from a niche, optional communication vehicle for a few people, difficult to use, and IT support-intensive, to a one-touch, easy to use, IT automated, and fully integrated communications and collaboration tool that helped video to be the mainstream communication and collaboration tool we have today.
- Right now we are working on driving the third wave of video innovation by making video fully integrated into business processes in order to leverage its power and reach as a business-critical application for all users -- on every device and location. All powered by the intelligence of the network and the flexibility of our software. Our Medianet capabilities are paving the road for more pervasive video experiences for all devices and networks, based on open standards.
So if you believe -- as I do -- that video is here to stay, then dare to be bold and imagine what video can do for you and your business when video experiences can be better than being there, there is video on every pane of glass, and video can be as easy or easier than voice.
Learn about our video collaboration strategy and new recently announced pervasive video and conferencing solutions by watching our March 19 & 20 Collaboration Announcement Webcasts on demand now, including strategic overviews and demonstrations by Cisco leaders. Then learn more technical details about the features and architecture that differentiate these new Cisco video, WebEx and unified communications solutions by attending our live April 16 Technical Briefing with Q&A. I encourage you to learn more and register now now.
Tags: Cisco Desktop Collaboration Experience DX600 Series, Cisco Desktop Collaboration Experience DX650, Cisco WebEx, collaboration, medianet, video collaboration
Cisco is changing the game for B2B collaboration with new software and cloud advancements that make HD video collaboration more affordable and accessible between businesses. Today at Enterprise Connect, Cisco is announcing new enhancements across our collaboration portfolio that deliver conferencing your way on any device, anywhere.
It’s about bringing all types of conferencing together whether video, voice, or web with a consistent user experience -- Cisco is doing this.
We’re also introducing new ways to help our customers take advantage of intelligence within the network to easily and cost-effectively scale video collaboration across their organization and business community. Here are a few highlights of what is now available: Read More »
Tags: B2B communications, Cisco WebEx, collaboration, conferencing, HD video, TelePresence, video, video collaboration
This blog is second in a series of blogs glimpsing into the future of video collaboration. The first blog was "Video Collaboration: Better Than Being There". We encourage you to follow the series and let us know your thoughts.
Have you noticed that there is a camera and a pane of glass available to you at ALL times? From your smartphone to your PC, desktop office phone, telepresence (personal or room system), tablet, and even your TV, the ubiquity and ease of use of these devices and capabilities are providing a platform to extend video experiences everywhere. The big challenge is in providing a consistent, high quality user experience across all these devices. And that is not all. With new technologies available today such as HTML5 and WebRTC, more web-enabled devices can quickly become video enabled (video fridge anyone? :-))
So the future of video is not Read More »
Tags: codec, collaboration, html5, pervasive video, smartphone, tablet, TelePresence, video collaboration, WebRTC