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Building a New IT Organization

If someone asked you how to build a new IT organization from the ground up, what would you advise? A Cisco Sales employee asked me that very question last week. Her global customer had recently spun off a new regional group which was planning to do just that –build a completely new IT enterprise organization, with new IT infrastructure, new IT architecture, and new IT processes. She asked me if there were any Cisco IT best practices I could recommend to their newly-named CIO.

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