Guest blog from Paul Jesemann, Cisco Solution Consultant, Mobile Architecture, APJ
Instead of unnecessarily debating the incident as such, maybe a Read More »
Tags: Cisco, customer privacy, data usage, monetization, Networks, optimization, privacy, service providers, subscriber data, user experience
Have you or one of your co-workers ever said “I can’t find my stuff!”? We’ve heard it a lot. Chapter 3 of Cisco IT’s User Experience (UX) Playbook is dedicated to never having to hear “I can’t find my stuff” again.
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Tags: business of it, Cisco IT, cisco on cisco, coc-buisness-of-it, collaboration, content management, search tools, user experience, UX
In my last blog, I introduced Cisco IT’s Playbook for Ensuring a Pervasive User Experience. We consider user experience (UX) a strategic priority that requires cultural change. The playbook is our guide for ensuring that this priority becomes part of our DNA. Each chapter of the playbook lays out ways that we can improve UX, and make it a pervasive, positive experience for users across the company.
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Tags: business of it, Cisco IT, cisco on cisco, coc-business-of-it, user experience
We’ve done some fine-tuning on the search on Cisco.com:
- It should feel faster, especially after the first search you do
- Results should be even more relevant
- Popular features like the “information box” for key queries remain intact
Let us know how it’s working for you!
Tags: search, usability, user experience
User experience (UX) is a strategic priority at Cisco IT. In fact, improving user experience is incorporated into our IT Vision, Strategy, and Execution statement. When we talk about user experience, we raise the importance of better UX design, a better user interface, and the ability to make it pervasive. But, what we are really trying to establish is a cultural change as to how we approach this strategic priority. That is the bottom line. How can we make it part of our DNA and embed it in our operating model? Read More »
Tags: business of it, Cisco IT, cisco on cisco, coc-business-of-it, user experience, UX