This past week, Web usability expert Gerry McGovern spent a couple of days with us here at Cisco. We’re always working on improving areas of our Web, and Gerry has been helping us on some detailed research on customers’ and …Read more.
Posted by Martin Hardee on October 30, 2009 at 06:15AM
An interesting post from usability expert Jakob Nielsen on the usability of tweets, RSS feeds, etc.
Posted by Martin Hardee on October 12, 2009 at 04:48PM
Smashing Magazine has a great article summarizing 10 useful usability tips for web sites.
Posted by Martin Hardee on October 01, 2009 at 11:01PM
A while back, I was talking about various ways to do faster remote usability tests. Here’s another technique that doesn’t really yield usability data, but does capture top-of-mind impressions from volunteers.
Posted by Martin Hardee on September 23, 2009 at 04:56AM
At Cisco, we run our web sites on templates. It's the only sane way to keep on top of a web presence that encompasses literally millions of pages. Beyond sanity, templates also save time and money. For instance, we use …Read more.
Posted by Martin Hardee on August 13, 2009 at 05:50AM
Remember the various posts I've written about the value of remote online usability sessions? I wanted to take a moment to thank all of our customers and partners for participating in the many remote usability tests we've done over the …Read more.
Posted by Martin Hardee on July 14, 2009 at 05:47AM
Earlier this year I wrote about the benefits of remote usability testing. Here on Cisco.com, we routinely use remote collaboration tools such as WebEx Meetings to run tests with our customers worldwide. These tools are highly effective, because they let …Read more.
Posted by Martin Hardee on May 29, 2009 at 10:25AM
One of the things we do relentlessly at Cisco is to test how easy it is for you, our customers, to use our web sites and products. It's called "usability testing" and in the old days it would all be …Read more.
Posted by Martin Hardee on January 23, 2009 at 06:50PM
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