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MGM Resorts International Bets on Cisco; Double Downs on Wi-Fi Connectivity

Planning your summer travel and vacation destinations? Where are you headed and what kind of resort experience will you consider ideal? At this year’s Interop Conference in Las Vegas, the Cisco Enterprise Networking Group unveiled its new marquee customer – MGM Resorts International – who has upped the wireless ante to ensure its visitors have access to the information they need, literally at their fingertips.

At MGM Resorts, they continue to push the boundaries of creativity and innovation to deliver the best possible experience for their guests. John Bollen, MGM Resort’s Senior Vice President and Chief Digital Officer, is always looking for ways to take what they do and make it even better. Read More »

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How Cisco is Implementing an IP Phone Refresh Program

IP telephony has been deployed for over 12 years now within Cisco.  We are constantly in an ongoing process to refresh our older phones with next generation devices.  It’s not easy – it’s a little like painting the Golden Gate Bridge:  you’re never finished.

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Cisco IT’s Strategy for Cisco Unified Communications Manager Upgrades

Cisco IT maintains about 21 Cisco Unified Communications Manager (UCM) clusters to support  150,000 hardware phones and 51,000 software phones used by our global employees, contractors and contact center agents.  In general, Cisco IT likes to stay up to date, and upgrades to most major releases of the Cisco UCM as soon as possible – frequently this occurs before the code is available to our external customers.  We do this to take advantage of new features and to help the product developers identify needed improvements before the release is made available to customers.

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Small Business Networking Do’s and Don’ts

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Most of us agree “If it ain’t broke, don’t fix it.”  Unfortunately, this mindset can cost you dearly when it comes to your network. Like many small businesses, you probably don’t think about the network until something goes horribly wrong.  Suddenly you are fighting fires when you could have been strategically planning.  (And we all know which of those scenarios is least expensive!)

“An ounce of prevention is worth a pound of cure.”

“A stitch in time saves nine.”

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