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Introducing the Cisco IT eStore and a Service Catalog for BYOD

June 25, 2013 at 8:30 am PST

Cisco IT has always encouraged employees to use the tools that help them work most efficiently from anywhere on any device.

As the range of IT services we offered has increased, we noticed that the process of acquiring the various tools became complex and confusing. We had a number of different internal sites (aka “stores”) within Cisco, each offering different systems for employees to request services.  This complexity impacted the user experience and productivity of these employees.

In order to simplify the employee experience with Cisco IT, we made the decision to consolidate all these different systems into a single online service catalog – effectively a unified e-commerce storefront for our IT services – where our employees could find services they needed to do their jobs.

We thus created Cisco IT’s “eStore”.

Our goal was to improve employee satisfaction, decrease support costs, and increase employee productivity. We had to find a way to increase adoption and transparency of our existing IT services.

Cisco IT knew that a platform to consolidate these services into one unified service request system could be built on top of Cisco Prime Service Catalog, our own end-user portal and service catalog solution. This solution provides enterprise IT management capabilities that enable entitlement, approvals, service taxonomy control, and even chargeback.

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Data Center and Cloud Management at Cisco Live Orlando, 2013

June 24, 2013 at 5:00 am PST

We’re excited to showcase Unified Management solutions in the Data Center and Cloud booth at Cisco Live Orlando this week!

There are a wide variety of opportunities to meet and engage with Data Center and Cloud Management experts at Cisco Live, and learn about the latest developments in data center management and automation software solutions.

Make it easy on yourself and download the Unified Management @ Cisco Live At-a-Glance for a daily guide to the breakout and theater sessions, demos, keynotes and customer events you don’t want to miss.

Data center and cloud management solutions will be featured in over 20 breakout sessions, track sessions, and keynotes. See below for examples:

10+ breakout sessions on Cisco UCS Director (formerly Cloupia), Cisco Intelligent Automation for Cloud, Cisco Prime Service Catalog (formerly Cisco Service Portal), Cisco Prime Network Services Controller (formerly VNMC), and others

2 Cisco on Cisco, Inside Cisco IT sessions and 2 IT Management Track sessions on Cisco IT’s Private Cloud and eStore / BYOD initiatives using Unified Management software

2 Tomorrow’s Cloud Program sessions with Jamie Lerner of CSMTG on Orchestrating & Automating Tomorrow’s Cloud and Rebecca Jacoby providing a CIO’s View on ITaaS

2 Keynote mentions, with Rob Lloyd highlighting UCS Director as well as our SAP IT Process Automation and David Yen providing an overview of Unified Management

View more Unified Management sessions and abstracts here.

You’ll find demos of Unified Management software in many locations throughout the World of Solutions Expo, including:

Cisco Data Center and Cloud booth

◦       Cisco UCS Central and UCS Manager

◦       Cisco UCS Director (formerly Cloupia) – Converged Infrastructure Management

◦       Cisco Intelligent Automation for Cloud (IAC) – Cloud Management Multi-Cloud and DevOps Solution Accelerators – Cisco IAC + OpenStack, Puppet, Chef

◦       Cisco Prime Data Center Network Manager (DCNM) and Next-Generation Unified Fabric

◦       Cisco Nexus 1000V InterCloud – with Cisco Prime Network Services Controller

◦       Big Data – with Cisco UCS and Cisco Tidal Enterprise Scheduler (TES)

Cisco Prime booth 

◦       Cisco Prime Service Catalog (formerly newScale)

◦       Cisco Prime Network Services Controller (formerly VNMC)

Cisco IT booth

◦       Cisco eStore (powered by Cisco Prime Service Catalog)

◦       Cisco IT Elastic Infrastructure Services (powered by Cisco IAC)

Cisco ONE -- Intelligent Programmable Networks booth 

◦       SAP IT Process Automation (ITPA) by Cisco – with SAP HANA and onePK

See what our partners and customers have to say:

NetApp and VCE booths 

◦       Featuring Cisco UCS Director (formerly Cloupia) in the NetApp booth

◦       Featuring Cisco UCS Director and Cisco IAC in the VCE booth

Windstream demo pod in Data Center and Cloud booth

◦       Cisco IAC + Vblock service provider customer

Other ecosystem partners

◦       Cloud Cruiser (financial management and Cisco IAC) and MapR (Hadoop and Cisco TES)

Cisco Campus

 

In addition to the demonstrations, we’ll have several theater presentations in the World of Solutions including:

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MapR and Cisco and Forrester Discuss the Seven Architectural Best Practices to Productionizing Hadoop

June 19, 2013 at 1:20 pm PST

On June 20th, Cisco and MapR will join with Forrester Research Big Data analyst Mike Gualtieri to discuss “productionizing” Hadoop. But what does it mean?

Mike has developed a list of 7 architectural best practices that will help your enterprise quickly, and easily develop or move your Hadoop environment into standard data center processes. Following his guidelines, your can get your Hadoop environment up and running in no time, saving time by being proactive on the headaches and pitfalls that are unique to Big Data environments.

Joining Mike will be MapR CMO, Jack Norris discussing their best practices and how they line up with the Big 7 from Forrester.

Finally, Cisco IT will showcase a MapR production environment and how they have streamlined the complex Big Data workloads, automatically moving data into and running analytics out of their Hadoop environment.

Keeping the Hadoop production environment up and running smoothly is the name of the game here and in the face of resource constraints, Cisco IT has standardized on Cisco Tidal Enterprise Scheduler—with its seamless integrations into MapR, Hive, and Sqoop—giving your enterprise the ability to “productionize” complex workloads from any data source.

Cisco Workload Automation

Join us as we walk you through the 7 architectural best practices for Big Data, MapR and Cisco Tidal Enterprise Scheduler.

Register here.

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Cisco Achieves #2 Worldwide in the x86 Blade Server Market

Nobody thought the ‘plumbers’ could succeed in compute …

The numbers are in – across the board Cisco is posting strong results and tracking unprecedented momentum in the server market.  With Cisco’s Q3 financial earnings announcement reporting 77% Y/Y growth in Data Center and now the latest IDC Server Tracker results [view UCS Advantage], Cisco is proving to be a formidable force in the compute space. In less than four years after entering a market with very well-established competitors, Cisco has captured the #2 worldwide share position in x86 blade servers*.

The industry has seen businesses shift over 19% of the global x86 blade market to Cisco UCS, and over 28% in the US.  In the recent earnings announcement, Cisco reported more than 23,000 unique UCS customers worldwide, representing a customer growth number of 89% Y/Y.

This is not luck …

This is about the value that Cisco is providing our customers.  Although we develop products using the same industry standard hardware & software as our competitors, Cisco continues to grow market share.  This is attributed Cisco’s unique & innovative approach to providing an open, standards-based data center network architecture and ecosystem that maintains customer choice. We are increasing business value while substantially decreasing the total cost of ownership (TCO).  With Cisco Unified Computing System, we are truly evolving the way customers approach the data center, focused on consolidating resources, accelerating server deployment, and simplifying management – flexible and scalable for any workload.  It’s that simple.

You hear a lot of buzz words around the industry. But when it comes down to the numbers, Cisco is driving real results for real customers [click to enlarge]:

DrivingResults

Here is just some of what we are hearing from our customers:
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Cisco and Red Hat Explore Partnership for Red Hat Distribution of OpenStack (RDO)

At the OpenStack Summit 2013, Red Hat announced RDO, a freely available, community-supported distribution of OpenStack. OpenStack is an open source cloud operating system that controls large pools of compute, storage, and networking resources throughout a datacenter.

In addition to the new release, Red Hat also announced today the launch of an official Cloud Infrastructure Partner Program, “a multi-tiered program designed for third-party commercial companies that offer hardware, software and services for customers to implement cloud infrastructure solutions powered by Red Hat OpenStack.” I’m excited about the  solution opportunities that are possible by combining UCS and Nexus offerings  with Red Hat on the OpenStack cloud infrastructure.

Read the announcement here:

openstack

 

 

 

 

 

Red Hat OpenStack Announcement

Why is this a good fit for Cisco’s Customers?

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