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Cisco Data Center Automation and Cloud Management Software at #VMworld

August 24, 2014 at 9:01 am PST

We’re excited to be back at the Moscone Center in San Francisco for VMworld this week and our theme is Bring IT: Unleash the Possibilities. You’ll see this theme unfold throughout the Cisco activities at VMworld – where we’ll be featuring our data center automation and cloud management software this week.

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In particular, we’re bringing Cisco UCS Director to VMworld and it will be featured in our demos, theater presentations, and breakout sessions at the show. If you’re not already familiar with UCS Director, it’s our flagship infrastructure automation software – for provisioning not only VMs but also bare metal servers, storage, networking, and layer 4-7 services.  It’s a key component of many of our solutions that you’ll see at VMworld.

For example, check out the video below of application-centric cloud management and infrastructure automation, powered by Cisco UCS Director, Cisco Prime Service Catalog, and the Cisco Application Policy Infrastructure Controller (APIC):

This past week, we also announced our new Cisco UCS Performance Manager software for performance monitoring of UCS and UCS-based integrated infrastructure – leveraging technology from our partner Zenoss. Stop by the Cisco or Zenoss booths at VMworld and be one of the first to see a live demonstration!

We’re also showcasing our software solutions for hybrid cloud, virtual network services automation, integrated infrastructure management, cloud automation, and more.

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Announcing Cisco UCS Performance Manager: Performance monitoring and capacity planning for UCS integrated infrastructures

Now get data center assurance for UCS integrated infrastructures and tie application performance to physical and virtual infrastructure performance.

You can achieve deep granular visibility into UCS components to optimize resources and deliver better service levels to customers without having to resort to multiple tools and “swivel-chair” management.

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If you are going to be at VMworld next week stop by the Cisco booth. We will be on-hand with presentations and demos of UCS Performance Manager.  Get a first look on the show floor at the Cisco booth #1217. Here: http://www.vmworld.com/community/conference/us/sponsors#globalD

Moscone Convention Center-South Hall, San Francisco, CA
Sunday, August 24: 4:00 p.m. – 7:00 p.m. (Opening Reception)
Monday, August 25: 11:00 a.m.-6:00 p.m.
Tuesday, August 26: 11:00 a.m.-6:00 p.m.
Wednesday, August 27: 10:00–5:00 p.m.

Fern Topology View1

Cisco UCS Performance Manager delivers capacity and performance management for Cisco UCS and integrated infrastructure network and storage devices. Just click on the device or the path and see the real-time performance metrics from the main dashboard.

Based on technology from Zenoss, this Cisco solution delivers granular device monitoring from a single customizable console. Cisco UCS Performance Manager uses Cisco UCS APIs and other native APIs and interfaces to collect data from UCS Manager and integrated infrastructure end points to display comprehensive information about all UCS infrastructure components.

Fern Application View dynamically Identifies Converged Infrastructure Components supporting the app

Using Dynamic Views you can view the integrated infrastructure elements that an application is using – right now. They’re kept up to date by configuration change events from VMware and UCS and accurately reflect the infrastructure resources used by each application.

You can easily spot where an error is affecting an application by examining the event rainbows of the components. With added benefits for VMware administrators: UCS Performance Manager gives you the ability to map virtual resources that include vSphere hosts, vSphere defined datacenters, vSphere VMs and endpoints. So, no matter how the application is defined (logical, physical or virtual), from the blade to the switch, you can dynamically see and drill down into affected components for one-stop troubleshooting.

We are also presenting an overview of UCS Performance Manager with a live Q&A at the Cisco booth. Some of the benefits we will be discussing:

  • We will show how UCS Performance Manager provides deep visibility for service profiles, chassis, fabric extenders, adapters, virtual interface cards, ports, and uplinks for granular data center monitoring.
  • How you can use UCS Performance Manager to maintain service-level agreements (SLAs) by managing optimal resource allocation to prevent under-provisioning and avoid performance degradation.
  • You can define component or application-centric views of critical resources; you can monitor SLA health and performance from a single console, eliminating the need for multiple tools.

For a deeper dive and links to a video demo of the solution in action, see Vishwanath Jakka’s blog here.

Mark your calendar for these VMworld speaking sessions:
“Performance and Capacity Management for Cisco Converged Infrastructures”
Tuesday August 26, 2:00pm

And, at 3:30pm on Tuesday, Mark Balch, Director Product Marketing and Raju Penmetsa, Principal Engineer at Cisco will highlight UCS Performance Manager in their breakout session: “Management and Automation for UCS Integrated Infrastructure”.

Session MGT3158.
Room: Moscone West, Room 3022.
See more here: https://vmworld2014.activeevents.com/connect/search.ww?searchPhrase=MGT3158

Hope to see you there!

For more information, or to schedule a demo reach out to Andrew Blaisdell ablaisde@cisco.com or to Vishwanath Jakka vijakka@cisco.com

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Case Study: Atos Enables Self-Service IT with Cisco Prime Service Catalog

I recently wrote a blog post about Steria, one of our Cisco Prime Service Catalog customers (you can also read their case study here). Today, I’m proud to introduce another case study on an IT service provider customer using Cisco Prime Service Catalog: Atos.

Atos Societas Europaea (SE) is a global leader in IT services with 77,000 employees in 52 countries worldwide. Cisco has a strong partnership with Atos in several areas including data center, cloud, and collaboration – and they are a customer of multiple Cisco solutions.

In particular, there is a division of Atos that provides managed  services for North American companies. This division of Atos offers a broad range of services for their enterprise customers including new employee onboarding, provisioning smartphones and tablets, requesting Cisco WebEx accounts, provisioning of physical servers and virtual machines for data center operations, and more.

To meet the IT service needs of their large customer base, Atos needed to speed up the service delivery process and serve more customers without adding additional IT staff.  According to Atos’ manager of process automation, Kert Gilpin, “We measure success by how much we can reduce service requests by email or phone and how quickly we can fulfill requests. To continue growing, we needed to automate IT service requests. We wanted to deliver IT as a Service.”

Customer Case Study: Atos Automates Fulfillment of Service Requests from Cisco Data Center

Now, thanks to Cisco Prime Service Catalog, Atos is serving more customers, faster, with the same size IT staff. Cisco Prime Service Catalog provides the one-stop shop for Atos customers to request a broad range of IT services (with more than 1,700 service options and configurations). From 2010 through 2013, Atos used the service catalog to process more than 1.5 million IT service requests from it’s customers – including more than 250,000 approvals for more than 260,000 users.

On the front-end, employees at each customer can log into Cisco Prime Service Catalog’s web-based portal interface for self-service access to their organization’s available services. On the back-end, Cisco Prime Service Catalog is integrated with the customer’s existing systems to automate provisioning for each service request. Some of the most commonly requested services in the Atos catalog include:

  • Server setup or decommissioning: Cisco Prime Service Catalog can be integrated with the customers’ data center infrastructure automation tools to enable self-service provisioning.  “Before, multiple people had to perform a manual task to provision a physical or virtual server,” Gilpin said.  “Now we use Cisco Prime Service Catalog to automate approximately 50 tasks in the workflow, taking different actions depending on the conditions.”
  • Distribution of Windows software updates and patches: For this popular service, Atos integrates Cisco Prime Service Catalog with the customer’s Microsoft Systems Center Configuration Manager (SCCM) server.  Employees receive an automated notification when software application upgrades are available. Then they just click to install the upgrade or patch.
  • Employee onboarding services: Through integration between Cisco Prime Service Catalog and their customers’ Oracle and PeopleSoft HR systems, Atos has automated new hire onboarding, transfers, terminations, leaves of absence, name changes, and changes between contractor and employee status.

This combination of self-service ordering and automation is powerful – with real and tangible benefits.  “Automation means customer requests are fulfilled more quickly,” Gilpin said. “The request is generally complete in minutes, compared to days or weeks when we manually provisioned services. And our IT team now has more time for activities that provide value to our customers.”

You can also read the full Atos case study here, and learn more about Cisco Prime Service Catalog at cisco.com/go/service-catalog.

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More Case Studies and Customer Success with Cisco UCS Director

Recently at our Cisco Live user event, I had the opportunity to talk to many IT organizations about managing and maintaining their data center environment, and the common theme I heard time and again was “how do I get the most value for my existing data center investments?”

It became evident that many IT organizations didn’t build out their data center strategy with an end-to-end hardware and software strategy, but rather purchased numerous point products along the way and are trying to manage their environments as efficiently as possible on top of heterogeneous hardware and multiple element managers.

The good news is that Cisco’s UCS Director can manage their end-to-end infrastructure including multiple element managers and heterogeneous systems – across compute, storage, network, and hypervisor – from a single pane of glass.  And if they’re deploying integrated infrastructure systems like Vblock Systems, FlexPod, or VSPEX, the out-of-the-box support provided by Cisco UCS Director ensures faster provisioning processes, greater operational efficiency, and lower costs.

As evidenced in some of our recent case studies below – UCS Director is providing massive financial and time savings through unified infrastructure automation.  Here are some of the things these three customers are saying about the benefits they’ve experienced with UCS Director:

NEC“The effects of Cisco UCS Director have been enormous. Teams spend half as much time deploying environments. NESIC looked at other options for automated management tools for virtual environments, but only Cisco UCS Director could manage both virtual and physical environments.”

Hiroshi Matsuda
Head of the cloud architecture department
NEC Networks & System
Integration Corporation

Read the full case study here or below

System Integrator Simplifies and Automates Data Center Infrastructure from Cisco Data Center

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Announcing Cisco Tidal Enterprise Scheduler (TES) 6.2


Introducing New Adapter for Cisco UCS Manager, Lightweight Java Client, Multi-domain AD/LDAP Authentication & Runtime User Support for TES Workgroups   

Managing and automating mission-critical business process is key to the success of your enterprise. By managing the delivery of the right data to the right application at the right time you can ensure that everyone in your organization has the information they need to be successful.

UntitledEnd-to-end Workload Management with Tidal Enterprise Scheduler (TES) 6.2

With the release of TES 6.2, Cisco continues its leadership in workload automation (WLA) and job scheduling. With hundreds of in-production customers, running complex workloads for global trading exchanges, manufactures, health care providers and technology companies, Cisco TES has proven itself in some of the most demanding data centers in the world.

Already known and cited by analysts and customers for its ease-of-use, ease-of-installation, scalability and enterprise-wide visibility, Cisco TES 6.2 ships with major performance enhancements, added user management flexibility and greater infrastructure management reach. Enhancements in this release include:

Adapter for Cisco UCS Manager
The Enterprise Adapter for UCS Manager allows users to schedule UCS Manager component infrastructure jobs through Cisco TES so that users can leverage the scheduler’s capabilities to automate, simplify, and improve job scheduling and workload performance. The UCS Manager Adapter integrates with UCS Manager using the XML API and provides for the automation of UCS Manager activities for blade and rack-mount server management in the form of UCS Manager jobs. This allows you to control and manages server instances as part of an overall infrastructure and data processing workload management solution.

Untitled1Job Definitions for Cisco UCS Manager

Lightweight Java Client
For power users who are managing thousands of workloads and their associated objects in their database, the Java client syncs data directly from the Master, but it is many times faster than the client manager because all data is stored in-memory on the Java VM rather than to an external database. Many interactions through the Java client will see marked increases in performance including smooth scrolling with zero latency and faster search and filtering.

Untitled2Lightweight Java Client for TES 6.2

Flexible Security Feature
For large enterprises that segment globally or for any user who creates domains for their data center, Cisco TES now supports multi-domain coverage from a single client manager allowing greater flexibility and ease of use. And for greater runtime flexibility, Cisco TES allows users to associate runtime users to workgroups to be used while defining the workloads.

Cisco TES and Big Data
TES supports end-to-end workloads that include Big Data business processes. This release strengthens our support for Apache Hadoop, Cloudera as well as MapR. If you are traveling to San Jose for the Hadoop Summit next week stop by our booth (Cisco is a Platinum Sponsor) to see the latest Cisco solution designed specifically for the Hadoop platform. See Scott Ciccone‘s blog post for more details.

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June 3-5, 2014 --San Jose, California

 

Questions? ask-tes@cisco.com

For more on the TES 6.2 release visit http://www.cisco.com/go/workloadautomation

Data Center blogs I follow:
Raghunath Nambiar
Scott Ciccone

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