unified communications

3 min read

The UC market is dynamic and fast-paced, so we're pleased to see Cisco as a leader in Gartner’s 2017 Magic Quadrant based on “completeness of vision” and “ability to execute”.

1 min read

Taking on a major technology migration can be a complete headache. What if you could migrate from your current platform with a proven, cost-effective deployment? Let Cisco Advanced Services deliver the collaboration platform for the way you work today.

6 min read

Avaya’s recent announcements have put a lot of people into the decision process. Making a major business technology purchase isn’t something you can take lightly. To figure out who you trust with your unified communications and customer care, asking a lot of questions will get you the answers you need.

3 min read

Cisco is positioned as a leader in all five Gartner Magic Quadrants in which Cisco Collaboration participated over the last year, which confirms both the strength of our portfolio and our vision for the future.

3 min read

In Industry shake-up times like these, you may worry about your contact center solution – and the impact on your customers: Will my solution still have support? Will my maintenance costs rise? What about new capabilities and innovation? If you're responsible for your company's customer care or unified communications (UC) solutions, these questions can keep you up at night. But there's good news. Many businesses have successfully changed contact-center and UC vendors.

4 min read

Did you know Pokémon Go set the record for the Apple App Store downloads in the first week?  Not only that, it...

1 min read

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re discussing Cisco Unified Border Element (CUBE). Get the Podcast Listen to this episode Download this episode (right-click on the episode’s download button) View this episode in iTunes Cisco Guest John Vickroy, Product Manager Cisco Champion Hosts Enda Cahill (@endacahill10), Technical Director Moderator Kim Austin (@ciscokima)

2 min read

Recently, Gartner named Cisco a leader in its 2016 Magic Quadrant for Unified Communications.

3 min read

SoCoMo platforms provide the software to integrate current business systems with new capabilities, all via a single cloud service. Vendors who choose to not invest in SoCoMo platforms risk being marginalized. On the other hand, companies that integrate their current UC offerings and new SoCoMo platforms will generate further value.