Skype and Google Voice may seem like attractive, inexpensive options, but business-class IP phone systems offer secure service and investment protection.
I recently wrote about private IP PBX phone systems and the benefits they offer to small businesses, including cost savings compared to traditional PBX systems, easier deployment, and expandability. For small businesses on a tight budget, a free IP phone service, such as Skype or Google Voice, may seem like a more attractive option than having to shell out cash for a business-class IP phone system.
Similar to a private IP PBX, Skype and Google Voice are easy to deploy and offer a variety of voice and data features. In addition, there’s no cost involved up front; they’re free to download. However, both services use the public Internet to make and receive calls, and therefore pose risks in call quality and network security.
Imagine being able to communicate with your coworkers easily despite their location or endpoint, and seamlessly escalating a conversation over IM to a voice or video call from a single client.
Last week at Enterprise Connect in Orlando, Cisco announced Cisco Jabber, a new application that helps enterprise users consolidate all of their communications: presence, instant messaging (IM), voice and video, voice messaging, desktop sharing and conferencing. Cisco Jabber provides integration across devices, including PCs, Macs, tablets and smart phones. Jabber provide users with a unified client they can deploy across on-premise and cloud-based options.
Listen below as Laurent Philonenko, Vice President and General Manager for Cisco’s Unified Communications Business Unit, describes the new Cisco Jabber solution and what it means for enterprise communications.
Easy, affordable solution helps companies achieve faster results and stay connected to people and resources
I recently wrote about how an IP-based voice system can help small businesses save money. This type of unified communications (UC) solution provides other benefits, too, such as boosting employee productivity, achieving better results faster, and creating a more collaborative company.
In a survey about the value of unified communications, Forrester Research found that small businesses benefit from UC with more effective team collaboration, rapid problem resolution, and increased employee productivity. Specifically, 69 percent of the small and medium-sized companies polled indicated they would improve efficiency. And 65 percent said they would improve competitiveness with the ability to reduce business delays.
Yesterday at Cisco’s Partner Summit in New Orleans, Cisco announced a new unified communications solution for mid-size customers: the Cisco Unified Communications Manager Business Edition 3000. The CMBE3000 is uniquely designed to meet the needs of these growing mid-size customers without sacrificing functionality or mobility.
To find out more, listen to Roberto De La Mora, Senior Director of Worldwide Collaboration Solutions Marketing at Cisco, as he describes the CMBE 3000 and what it means for customers and partners.
I’m really excited by this new Cisco and Librestream MMVC solution. Lots of information out on the web, and lots of questions so I thought I’d put a brief video together to give you an introduction and to see if we can get a discussion going and also to see if we can answer some of the questions for you. The video starts talking about what really matters. What are the pain-points that manufacturers and industry have today? How do they get hold of the right people to fix things if something goes wrong, and how can they say ‘I see what you mean now’ -- and really mean it?
All this matters because keeping things running matters. Being able to communicate effectively in real time using video, speech and pictures -- globally, if need be -- matters. Knowing what’s going on and having clearer visibility matters. Working out what to do next, whether it’s developing a new product or fixing an operational problem fast, matters a lot.