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Celebrating Small Businesses

See how companies are using technology to help them grow and succeed.

It’s National Small Business Week, and we’re taking this opportunity to honor small businesses. They make invaluable contributions to the country’s economy in many ways, including creating 60-80 percent of new jobs. In addition, small businesses are a driving force of innovation, and technology plays a big part in enabling those efforts.

All week, we’ll be shining the spotlight on small businesses that have put technology to work for them to help them succeed. The first company we’re highlighting is The Headgame, a men’s only hair salon in Roseville, CA. By switching to a unified communications system, the Cisco UC320, the salon provides better customer service with improved call handling.

Watch the video to learn more!

http://www.nationalsmallbusinessweek.com/

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Putting Your Tablet to Work with AT&T and the Cisco Cius

Cisco Cius2011 is shaping up to be the year of the tablet. As seen by overwhelming consumer demand, the trend that started in 2010 continues to rapidly gain momentum.  More and more people see value in the advanced video and collaboration capabilities combined with the mobility that tablets offer.

Within the enterprise, mobile tablets are positioned to be a critical part of a company’s suite of collaboration and communications tools.  Organizations can leverage the unified communications and collaboration capabilities of the tablet to enhance productivity for an increasingly mobile workforce.  Cisco saw the power of this tool and responded with the release of the first mobile tablet made specifically for businesses, the Cisco Cius™.

Today, May 11, AT&T announced plans to offer the Cisco Cius to its business customers, and Cisco expects the Cius to be available for AT&T’s HSPA+ network in the fall of 2011. The purpose-built Cius delivers virtual desktop integration with anywhere, anytime access to the full range of Cisco collaboration and communication applications, including full interoperability with Cisco TelePresence®. The Cius will move easily between wired connectivity to Wi-Fi and mobile broadband networks, including AT&T’s HSPA+ network.

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Investing In IP Phones

Brought to you by the Cisco Innovators Program.

How to control costs, now and later.

Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America.

Prices of IP phones can differ by hundreds of dollars. If you have multiple phones to buy, smart shopping can bring your company exponential savings.

To make the best investment—for now and the years ahead—answer seven key questions:

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Using Mobility to free you from the desktop – What we’ve learned about deploying Cisco Unified Mobility

Last week, I described what Cisco Unified Mobility is and what it does for me and the other thousands of employees at Cisco.  Today, let me tell you about the deployment process and what we learned.

Cisco IT Implementation

Cisco Unified Mobility requires our Cisco Unified Communications Managers to be on version 7.1 or above, and we started deploying the service soon after we’d upgraded to 7.1.  We deployed Cisco Unified Mobility in each of our 13 Cisco Unified Communications Manager clusters, rolling out the service on a site-by-site basis. This gradual transition process helped to smooth the impact of supporting users and the potential for spikes in outbound calls as employees began working with the SNR feature.  At first, we worried that a large number of calls going out to mobile phones from Cisco sites might overwhelm smaller outbound trunks, but so far we haven’t seen any problems there.  Also, our gradual site-based rollout made it easy to avoid countries that do not allow outbound calling from our private VoIP network to the PSTN (primarily in the Middle East, and in India).

One implementation decision may be a surprise:

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Cisco IRIS Updates

Steven Boutelle, Vice President, Cisco Global Government Solutions Group would like to share some of the latest updates to the Internet Routing in Space (IRIS) program and provide an expert’s overview on where the satellite industry stands today. Watch Steven’s interview below!

To further assist in moving IRIS forward, TeleCommunications Systems, Inc. has been selected as an exclusive service provider. This is another milestone in the long-term collaboration between TCS and Cisco in an effort to move IRIS onward.

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