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Cisco Partner Invite Reminder – Mobile Video Webinar Recording

June 8, 2011 at 6:38 pm PST

STOP PRESS:  Here’s the recording of this Webinar for those folks who couldn’t attend! Very worthwhile for Cisco Partners! Click the link: 

Cisco Manufacturing Mobile Video Collaboration Solution

The Just a quick reminder for Cisco Partners to attend the Cisco and Librestream Partner Webinar tomorrow (9th June 2011) at 8.00am Pacific. Find out about the exciting new solution that’s being adopted worldwide by customers like Boeing, GE and FIAT.

Remember how I told you I was really excited by this new Cisco and Librestream MMVC solution. Lots of information out on the web, and lots of questions so I thought I’d put a brief video together to give you an introduction and to see if we can get a discussion going and also to see if we can answer some of the questions for you. It addresses what really matters to many customers. What are the pain-points that manufacturers and industry have today? How do they get hold of the right people to fix things if something goes wrong, and how can they say ‘I see what you mean now’ — and really mean it? My original blog gave lots of information.

If you are a Cisco Partner and interested in building a manufacturing industry practice, this webinar is for you!

Register here: Cisco Manufacturing Mobile Video Collaboration Solution. Remember, it’s just one hour starting at 8.00 am Pacific, 12.00pm Eastern -- lots of opportunity to ask questions!  Read More »

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Still Worried Cisco Collaboration Solutions Are Beyond Your IT Skill Level???

Are you responsible for IT or voice services in a mid size company? Do you have 300 or fewer employees? Is your existing voice collaboration solution nearing its end of life, or no longer supported by the original manufacturer? Have you considered a solution from Cisco Systems? Yes Cisco! We are is proud to announce a new foundational voice solution specifically built for companies like yours, the Cisco Unified Communications Manager Business Edition 3000 (Unified CMBE 3000).

Cisco entered the IP communications in the late 1990’s and soon became a market leader. Cisco’s unified communications and voice products historically have been designed for a large majority of the market’s segments.  Cisco’s Unified Communications 300 and 500 series products were designed for businesses with under one hundred users.  The more capable Unified CM Business Edition 5000 and 6000 have more advanced features for organizations with 100-1000 users. Comparatively, the Cisco Unified Communications Manager scales up to 30,000 users per cluster.

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Talkin’ Tech: Unified Communications

Knowing the terms behind this technology can help you choose the right solution for your company.

Unified communications: It sounds like big business technology, but it has a lot to offer small businesses, too. Combining voice, video, email, and other communications products into a single integrated solution for real-time communication and collaboration can mean improved productivity and cost savings for your business.

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Meet the Creators of Cisco’s Social Business Network: Quad

I was over in Cisco’s building 32 the other day and was about to meet with the collaboration team when I saw something that looked a lot like Facebook running on a Cius and an iPhone.  As I went over to explore, I met Raghurama Bhat and Ashish Chirputkar, the two ‘humble’ engineers who created Cisco Quad, our enterprise social collaboration platform.

I started wondering how Bhat and Chirputkar had the time to develop Quad, how internal development began, and why a Facebook,Twitter or LinkedIn for the enterprise makes sense.  So with my HD video camera already in hand, I recorded this interesting feature interview.  These two engineers and their team had a huge impact on how work is now done at Cisco where over 70,000 employees live their days in Quad to get their work done and collaborate.

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Improving Customer Service Benefits Makeup Company’s Bottom Line

Kroma Makeup serves customers better with unified communications.

The second company we’re highlighting during Small Business Week is Kroma Makeup, which manufactures and distributes a line of wholesale and retail makeup products. In addition to five retail locations and 3,000 retail customers, the company also provides its products to plastic surgeons, dermatologists, and medical spas, so providing an excellent service experience was key to retaining its clients. But the company was losing sales because employees were missing important calls.

To improve customer care, Kroma Makeup turned to Cisco Smart Business Communications System (SBCS) to integrate its phone, email, and fax. Now not only do employees get their calls, but with Cisco Unity Express they can also get voicemail messages delivered to their email.

With Cisco unified communications solutions, Kroma Makeup succeeded in providing customers with improved personalized service as well as increasing employee productivity and reducing company expenses.

Learn more by watching the video!

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