One of the challenges all of today’s manufacturing companies face is global operations that require increased attention from a diverse and oftentimes shrinking or aging workforce. Manufacturers and machine builders are faced with challenges every day in terms of getting the right engineer or expert from her office to the plant floor half the globe away. If the plant is down or operating inefficiently there are huge cost impacts to the manufacturer, huge support cost to the machine builder, and just tremendous impact to the value chain.
At Cisco we have shaved hundreds of millions of expense dollars from our budget by using a variety of collaboration tools. These start with Unified Communications but they include tools like WebEx, TelePresence, Video and Active Collaboration Rooms. These all add on to the existing capabilities of Borderless Networks. Many of our manufacturing customers already use these tools and are successfully stripping cost from their Operations every day.
Imagine the power of walking into a conference room, pressing a button on the phone and instantly seeing your assembly operations in China and Germany, being able to share data with the operations people from both plants with your staff in Michigan. Finishing that meeting you can capture the action items via your interactive whiteboard, set up follow-up calls via WebEx (all without printing, by the way! A Green feature!). Then you can get a cup of coffee and head back to your office and handle the call from Brazil about the packaging machine that wraps half the skid, then shuts down – and you do that from your phone, finding the design engineer that is at a customer site in Australia. And you did this all without having to fly anywhere, and you had visual contact with everyone. Read More »
Tags: active collaboration, aging workforce, body scanners, Borderless Networks, global, Green, machine builders, macs, Manufacturing, Open, operations, Standard technology, TelePresence, unified communications, Value Chain, video, WebEX
Earlier this year, we announced our vision for Cisco Jabber, a unified communications application bringing together presence, instant messaging, voice, video, voice messaging, desktop sharing, and conferencing securely into one experience on any device, anywhere, and delivered through a traditional on-premises deployment, or via the cloud.
Cisco Jabber client
Jabber provides a simple way for business workers to easily and securely find the right people, to see if and on what device they are available, and to collaborate using their preferred method or device.
Last week, we took another big step in that vision, with the release of Cisco Jabber for Mac. This release delivers powerful new capabilities and a compelling user experience, providing what we feel is the richest UC experience for Mac users in the enterprise to date. Jabber for Mac continues our commitment to bring unified communications to “any device, anywhere.”
In addition to desktop environments, we have already delivered UC capabilities across Android, Blackberry, Nokia and Apple smartphone and tablet devices and will continue to roll out additional capabilities across these platforms. Beyond voice, voicemail and instant messaging, we have also included compelling applications for web conferencing (WebEx) and enterprise social software (Cisco Quad). In fact, WebEx became one of the most downloaded business applications on the iOS with over one million downloads from the iTunes App Store, and Cisco Mobile for iPhone won best of show at MacWorld when we introduced it in 2009.
Read More »
Tags: Cisco, instant messaging, jabber, mac, Presence, UC, unified communications
Measuring the quality of voice calls that are carried across a corporate network often comes down to just two key questions:
1. Availability: Will calls go through the first time and every time?
2. Quality Metrics: How do we know how well the call sounds to all of the connected parties?
In this two-part post, I’ll describe how Cisco answers these questions through the tools and processes we use for monitoring voice call quality.
Read More »
Tags: availability, coc, coc-collaboration, cuom, monitoring, UC, unified communications, Voice, voip
Yes, but only if there is Trust…
Do you remember not too long ago hopping into your car, driving, across town (when gas was $1- something) to your local retail store and searching the computer department to purchase a cereal box that contained between 2- 8 3.5” (or are you “wise” enough to remember 5.25” floppy) disks? The disk contained software that would entertain us, make us more productive and educate. If you don’t remember that, how about going to the record store and perusing the aisles for hours reading the CD boxes that were twice as big as the CD.
Well those days seem long past; and inserting a disk in anything these days….well, seems a bit ancient.
We’re now spoiled with the conveniences of iTunes, Salesforce.com, Facebook, Youtube, Yahoo Mail, etc.. In addition, we’re all too familiar with the seemingly millions of applications that run on a myriad of mobile appliances. None of these programs run on our PC’s hard drive. They’re browser based applications that are essentially utility services which we share with thousands of users.
So, I began to ponder the question, “What’s the big deal about the Cloud in Manufacturing and Enterprise?” Read More »
Tags: Borderless Networks, Cisco, cloud, cloud security, cloud_computing, collaboration, ERP, Factory, IaaS, innovation, Manufacturing, MES, mobility, paas, R&D, Research and Development, SaaS, SCADA, security, trust, unified communications, video, wireless, XaaS
Labor Day has been and gone. Apparently no one can wear white now and the fish have stopped biting. Well, the first bit might be true (not sure why) but don’t tell my son Adam about the second – he’s got the fishing bug! He got it from his mum, not from me. My wife Julie enjoyed fishing with her dad when she was younger, and is converting the rest of us. Not sure I’ll ever be a true aficionado myself, but it looks like our kids will.
Anyway, the video shows Adam’s excitement at being only one of two folks to catch fish that Labor Day weekend on Mickie’s Big Mack (that’s the name of Mickey’s boat!). The boat was full of fishermen and fisherwomen and fisherstories. I don’t know much about fishing, but when it came to my turn to tell a yarn folks were surprised that I knew about “superchill” (we had been discussing the Lake Tahoe water temperature earlier, before sun-up). What is it? well… Read More »
Tags: Adam Granger, améliore, boat, Cisco Unified Wireless Network, cooke aquaculture networking, cooke networking, des informations essentielles, fish, fish farm, fishing, French, ip, Lake, lake tahoe, mackinaw, Mickey's Big Mack, namaycush, phone, pisciculture, Real Time, Salvelinus, sensor, Tahoe, transmettre, trout, UC, unified communications, vacation, wireless