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Cisco IT’s Strategy for Cisco Unified Communications Manager Upgrades

Cisco IT maintains about 21 Cisco Unified Communications Manager (UCM) clusters to support  150,000 hardware phones and 51,000 software phones used by our global employees, contractors and contact center agents.  In general, Cisco IT likes to stay up to date, and upgrades to most major releases of the Cisco UCM as soon as possible – frequently this occurs before the code is available to our external customers.  We do this to take advantage of new features and to help the product developers identify needed improvements before the release is made available to customers.

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Two Partners Offer Advice on How to Drive Sales with the Cius and AppHQ

“Use it. Know it. Sell it.” That’s what Ken Snyder, emerging technology solutions manager at partner CDW, has to say about the Cisco Cius, the ultra-portable enterprise tablet that’s changing the way that businesses work.

With its integrated Wi-Fi, 4G data, 720p HD video, and interoperability with Cisco TelePresence systems, not to mention its inclusion of one-click access to WebEx meetings and AppHQ, the new application ecosystem built specifically for Cius, the Cius can be a powerful tool that can help customers collaborate and work from remote locations, both seamlessly and securely.

The Cius enables multiple opportunities for partners to drive sales, offer professional services and expand their customer base, according to Richard McLeod, Cisco’s senior director of collaboration sales in the Worldwide Partner Organization. He says there are opportunities for partners to upgrade their customers’ networks, particularly since it cuts across Cisco’s technology architectures: Collaboration, Data Center and Virtualization, and Borderless Networks.

And that’s definitely what I heard when I chatted with Ken, as well as with Steve Reese, director of solutions marketing for partner Nexus IS, Inc., about their experiences using the Cius and selling it to customers. Ken and Steve also offered advice to partners looking to include in the Cius in their portfolio.

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Flexible Work Schedules Require a “Flexible” Office

Today’s “office” is vastly different from what it was even 10 years ago.

Workers are no longer bound by their stationary desktops and LAN lines, but “offices” are literally set up anywhere with laptops, “smart” devices (tablets and smart phones) and Internet connections. Just as offices are easily set up anywhere, at any time, so should business collaboration solutions be as easily accessible.

Today, Orange Business Services launched their new Unified Communications “as a service” (UCaaS) model, or “Business Together as a Service.” This new portfolio of tools, which is based on Cisco Hosted Collaboration Solution (HCS), includes telephony, unified messaging, IM with presence and conferencing. One of the key benefits of this new cloud-based model is that it gives employees access to UC applications on the fly whether they’re looking to do a brainstorm from a coffeehouse or a last minute conference call while waiting for their flight.

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Cisco Partner Invite Reminder: Warehouse Management with Intermec

June 22, 2011 at 5:28 pm PST

As part of the Manufacturing Impact Series, here’s a reminder not to miss the Cisco and Intermec Mobile Warehouse Management Webinar set for Thursday 23rd June, 2011. It’s essential viewing and listening if you’re a Cisco resale or systems integration partner, or a partner looking to build a Manufacturing Practice and provide solutions to Manufacturing Industry Customer Care-abouts.

To be competitive, warehouse managers must deliver a high level of performance while reducing costs. Learn how the Cisco and Intermec Mobile Warehouse Management Solution delivers the benefits of mobility to industrial environments, helping warehouse managers to stay connected with their mobile workforce, increasing asset visibility across warehouse operations, providing access to information at the point of work, and delivering intelligence to mobile workers. This is a solution webcast in the “Manufacturing Impact” partner enablement series.
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There will be speakers from Intermec: Dan Albaum, Senior Director Marketing and Bruce Stubbs, Director Industry Marketing. Jeff Rodawald, Partner Relationship Executive will be the speaker from Cisco with me, Peter Granger, as a panelist. Should be a great event with lots of folks already registered. If you’d like to register click the link: 

Click here to register for the Cisco and Intermec Mobile Warehouse Management Webinar

Date: Thursday 23rd June, 2011; Time: 11.00 am — 12.00 pm Eastern Time; (8:00 am Pacific) Place: Online.  Read More »

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Cisco Partner Invite Reminder – Context Aware Solutions

As part of the Manufacturing Impact Series, here’s a reminder not to miss the Context-Aware Solutions for Manufacturing Webinar set for Tuesday 21st June, 2011. It’s essential viewing and listening if you’re a Cisco resale or systems integration partner, or a partner looking to build a Manufacturing Practice and provide solutions to Manufacturing Industry Customer Care-abouts.

This seminar will focus on Context Aware Solutions. Within today’s manufacturing environments, tracking assets and people is crucial for promoting efficiencies in business processes and ultimately reducing costs and time to market. The AeroScout Visibility System accurately locates and tracks valuable assets such as equipment or people. By operating over Cisco® Unified Wireless networks, AeroScout solutions minimize the incremental cost for the communications network and enable greatly enhanced visibility throughout the enterprise. The solution can scale to include tens of thousands of tags, without affecting other traffic on the network.

Click here to register for the Context-Aware Solutions for Manufacturing Webinar

Date: Tuesday 21st June, 2011; Time: 11.00 am — 12.00 pm Eastern Time; (8:00 am Pacific) Place: Online.

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