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The Next-Gen Collaborator: Ready for a Mobile Workplace

Today, we’re featuring a guest post from Eric Schoch, senior director for hosted collaboration  in Cisco’s Collaboration organization. Eric is responsible for hosted and “as a service” solutions, strategic pricing and licensing, and business development.

There is simply no denying the increasing importance of being connected. Generation Y in particular, who grew up with mobile devices affixed almost permanently to their hands, views connectivity as one of life’s fundamental resources.

The newest addition to the workforce considers their mobile devices as an essential workplace tool to managing their workload and connecting with their colleagues on the go. While sitting in a meeting or having lunch in the break room, you can almost visualize the text bubbles hovering over crowds of this generation of workers as fingers hammer away at phones and tablets, eyes glued to the shiny screens in their hands. BYOD

But this trend goes far beyond lunch hours and happy hours. As proven by Chapter Two of the 2011 Cisco Connected World Technology Report, the next-generation workforce is demanding flexibility in their choice of devices in both the workplace and remote-work options, illustrating the importance of the Internet in workforce culture. Social media freedom, device flexibility, and work mobility, in the case of 30% of the study’s respondents, are more important when accepting a job than a higher salary.

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Building Solutions for Mid-size Businesses with Lower Total Cost of Ownership

Marc Ayers, Senior Manager of Product Marketing, discusses how Cisco designs and builds unified communications solutions for mid-sized businesses so they provide a lower total cost of ownership and investment protection.

Leading into upcoming developments about communications for mid-size businesses, we are conducting a series of interviews with members of our product teams so get their insights into unified communications from a mid-size business and Cisco perspective.

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Tracking Assets: RFID Meets Industrial Wi-Fi – Industrial Ethernet Book Part 1

October 27, 2011 at 12:07 pm PST

I had the pleasure of meeting up with both Leo Ploner, Publishing Director, Industrial Ethernet Book (IEB) and Tom McNulty from the Chicago, US office recently here in Silicon Valley recently. I was pleased to see that Cisco had contributed to an article in the 65 / 35 Issue of the Industrial Ethernet Book around the topic of RFID and industrial WiFi – a topic close to my own heart in terms of previous blogs of mine (Intro to RFID, Continental Tire, Boeing, and John Deere).

The first Industrial Ethernet Book was published in 1999.  Since then it become an excellent  information source for industrial networking and communication technology, and aims to provide unbiased editorial views focused on both process and discrete manufacturing industries. The editorial content is aimed at end users, system integrators and vendors within factory automation and process automation.

The article starts with the recognition that “Increasingly ‘smart’ devices, which include radio frequency identification (RFID) tags and sensors that have advanced diagnostics, are contributing to the billions of devices now connected to IP networks. This proliferation of smart devices is referred to by some as the ‘Internet of Things’, and it is projected to grow to trillions of devices that will be connected using the emerging IPv6 protocol (ref1). For manufacturers, a growing number of connected smart devices promises to revolutionise portability, mobility, context-aware condition and use of critical assets.” Read More »

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Collaboration: The Cure for a Rollercoaster Economy

Today, we’re featuring a guest post from Rick Hutley, a vice president in Cisco’s global strategic consulting arm, IBSG. Rick advises business leaders in every industry about how technology—and more often than not, Intelligent Network technology—can help businesses achieve their goals.

As we embark on yet another economic rollercoaster, the goal of dramatically reducing costs while simultaneously growing revenues and market share seems impossible to attain. Yet, this is what businesses must do to survive.

In my opinion, the answer to this dichotomy is “collaboration”—enabling your workforce to be more effective at significantly lower costs. Collaboration can deliver significant benefits. Cisco®, for example, realized $1.4 billion in collaboration benefits in FY2010, up from $1.1 billion in FY2009. This was achieved across 27 initiatives at an annual cost of only $128 million.

These findings are detailed in a report titled “Economics of Collaboration at Cisco” by the Cisco Internet Business Solutions Group (IBSG), with analysis from its Research & Economics Practice. While every company is different, the following Cisco examples from this report offer a compelling business case for adopting similar initiatives where you work.

  • Business travel optimization to enable greater collaboration across regions while containing travel costs resulted in expense savings of $519 million per year and time savings of $140 million per year.
  • Telecommuting initiatives to increase productivity, tap global talent, and improve sustainability resulted in time savings of $320 million per year for Cisco and commute cost savings of $49 million per year for employees.
  • Connected Workplace, Cisco’s solution for optimizing knowledge worker productivity in the office, generated a 43 percent reduction in space per worker, real estate savings of $33 million per year, and energy savings of $2 million per year.
  • Next-generation Unified Communications resulted in salesforce time savings of $27 million per year and improved customer service.
  • Faster time-to-market capabilities with improved remote collaboration accelerated the introduction of Cisco’s ASR 9000, increasing margins by $90 million, reducing time to market from 4 to 3 years, and lowering R&D costs by $70 million.

To achieve these results, Cisco employed much of its own technology. Cisco TelePresence®, for example, powers a new way of working that allows us to be more productive through face-to-face, two-way video collaboration. Cisco WebEx® enables us to hold highly effective team meetings by sharing information whether we are using a desktop computer, laptop, or smartphone. Cisco Unified Communications links our phone, email, and other communications systems so we never have to miss a call or wait until a colleague gets back to his or her desk to respond to a critical email. And finally, Cisco QuadTM provides a single, integrated experience where individuals, teams, and communities connect, share, learn, and collaborate.

In today’s volatile economy, it’s clear we must learn how to collaborate better. Fortunately, technologies like those employed by Cisco can give your company an edge by improving competitiveness, innovation, and, most important, business results.

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How Does Cisco Simplify Unified Communications for Mid-size Business?

We sat down with Marc Ayers, Senior Manager of Product Marketing, to better understand how Cisco simplifies unified communications for the mid-size business.

Leading into our upcoming news about offerings for our mid-size business customers, we are conducting a series of interviews with members of our product teams so get their insights into unified communications from a mid-size business and Cisco perspective.

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