Cisco Blogs


Cisco Blog > Collaboration

Cisco Recognized in Leadership Position in the Gartner Magic Quadrant for Corporate Telephony

Gartner recently released their 2012 Magic Quadrant for Corporate Telephony, and I am incredibly pleased to share that Cisco was placed in the leader’s quadrant.  These results come just after Cisco was recognized as a leader in Gartner’s 2012 Magic Quadrant for Unified Communications.  We believe that, together, these reports signal the momentum that Cisco is experiencing as a leader in Collaboration.

And yes, the momentum has been strong! This past April, Cisco achieved a new milestone by shipping more than 50 million IP phones. We’ve also gained significant traction with Cisco Jabber, which enables instant messaging, conferencing, voice and telepresence video on multiple devices, increasing 55% in license volume year over year.

Our history of success has been validated many times before, not only by sales growth and market share gains, but also acknowledged by technology analysts as an industry leading vendor in this space for more than ten years. Most of you have followed this validation and we believe this year’s Magic Quadrant is just another example.

At Cisco, we understand that our customers don’t make decisions on data, voice or video alone. Instead, they are looking for integrated solutions that deliver the rich media capabilities their users demand, and at the same time, provide the agility, resiliency and high quality experiences the business demands.

According to Gartner analysts Jay Lassman, Geoff Johnson, and Steve Blood in their Corporate Telephony report, “We evaluated vendors for their understanding of how customer needs are changing (both for users and the IT group responsible for managing telephony). It was especially important to see how vendors proposed to complement, or compete with, UC collaboration solutions.” Read More »

Tags: , , , , , , , , ,

Migrating a Large Cisco UCM Cluster to Cisco UCS over the Weekend

To serve our headquarters campus in San Jose, California, Cisco IT deployed one of the world’s largest Cisco Unified Communications Manager (Cisco UCM) clusters, with 9 pairs of subscribers and a publisher supporting this one campus. Together with these main 19-servers the campus cluster also includes Unity node servers, presence servers and management servers, for a total of 48 Cisco MCS 7845s. In June 2012, we migrated these legacy servers to virtualized machines running on Cisco Unified Computing System (UCS) servers over a single weekend. Read More »

Tags: , , , , , ,

Improving Business Process through Virtual Desktop Infrastructure (VDI)

I attended my second VMworld in San Francisco last week, and I’m seeing a change in the desktop virtualization discussions I’m having with customers.  It’s no longer just about the technologies but how it impacts (either positively or negatively) the business process.

There are some business processes common to most companies such as supporting contact center agents and onboarding of contract workers who need only the VDI components but also the communication and collaboration capabilities to do their job--often from remote settings such as their homes.

In fact, a recent analysis based on our customers’ Cisco Virtualization Experience Infrastructure deployments revealed Read More »

Tags: , , ,

Cisco Captures A Leadership Position in Gartner Magic Quadrant for Unified Communications

Cisco has received recognition as a Leader in Gartner’s newly-released 2012 Magic Quadrant for Unified Communications (UC)! Find out more at Lynn Lucas’, Senior Director of Collaboration Marketing, blog below.

http://blogs.cisco.com/collaboration/cisco-captures-a-leadership-position-in-gartner-magic-quadrant-for-unified-communications/

Tags: , , , , , , , ,

Cisco Captures A Leadership Position in Gartner Magic Quadrant for Unified Communications

I’m pleased to announce that Cisco has received recognition as a Leader in Gartner’s newly-released 2012 Magic Quadrant for Unified Communications (UC).  In this report, Gartner analyzed the current enterprise UC market, and named Cisco as a market leader based on Cisco’s completeness of vision and ability to execute.

Gartner’s Unified Communications Magic Quadrant reflects the rapidly changing needs of today’s knowledge worker.  Recent research from a Cisco IBSG Horizons study showed that a striking 95% of businesses are allowing employee-owned devices in some way, shape or form in the workplace. This includes smartphones, tablets and other personal devices that run on a variety of platforms. Highlighting this trend, Gartner closely evaluated UC options that work across multiple mobile platforms, and that provide support for open standards and interoperability with other solutions.

According to Gartner’s Bern Elliot and Steve Blood, “Enterprises wish to avoid ‘closed gardens’ and weak support for standards to ensure choice and control. Support for standards is a critical consideration, as enterprises wish to integrate their UC deployments with business partners, customers, business applications and third-party products.”

Support for multiple platforms

Cisco helps businesses address this growing need by providing a full suite of UC solutions for mobile devices across a variety of deployment options, including Apple, Android and other popular operating systems. For enterprises juggling a deluge of new employee devices and corporate platforms, the ability to provide full UC client support – including video, instant messaging (IM), presence and web collaboration – across a multi-vendor environment is critical.

Read More »

Tags: , , , , , , , ,